1/5 Melissa C. 4 months ago on Google
I
genuinely
did
not
think
I
would
have
concern
with
taking
my
loved
one
to
this
hospital.
But
after
being
there
a
few
days,
I
understand
all
the
negative
reviews.
Depending
on
the
nurse,
some
are
helpful,
but
most
are
snippy
and
have
attitude
on
level
2.
Every
time
we
needed
assistance
with
changing
and
cleaning
after
bathroom
use,
they
would
take
at
least
a
half
hour
to
come
change
our
loved
one
or
disappear.
When
we
tried
asking
for
urgency
we
would
get
told
“we’re
changing
shifts
right
now
so
we
can’t”
or
“his
nurse
went
on
lunch
so
that’s
why
they
haven’t
been
cleaned
yet”
as
our
loved
one
is
sitting
in
their
feces
with
an
chronic
infection
in
the
body.
I
called
out
a
black
nurse
with
poofy
hair
on
how
this
treatment
is
ridiculous,
she
then
replied
with
“are
you
ready
,
you
ready
for
me
now”
then
while
changing
him,
she
started
complaining
about
how
“us
nurses
we
have
a
lot
of
patients
so
they’re
dying
more
because
of
the
lack
of
help”
…
WHILE
cleaning
him.
I
recorded
that
to
have
proof
of
what
she
said
because
we
were
all
in
shock.
How
are
you
going
to
lack
such
human
empathy
to
someone
who
has
cancer
and
an
infection.
Ontop
of
that,
it
took
another
hour
just
to
get
a
clean
gown
since
the
previous
had
feces.
The
negligence
was
unbelievable.
Multiple
nurses
who
helped
clean
had
faces
of
disgust,
and
were
making
several
disgusted
comments.
They
would
ask
us
“what
do
we
do
,
how
do
we
clean
him”
We
ended
up
having
to
help
the
nurses
clean
our
loved
one
,
and
we
had
to
PRESS
THE
ISSUE
of
them
making
they
cleaned
him
RIGHT.
Some
nurses
would
say
“he’s
clean
he’s
fine”
,
then
we
would
look
under
and
still
see
he
was
dirty.
Straight
Attitude
and
snippy.
VERY
UNPROFESSIONAL.
A
Blonde
curly
haired
“nurse”
or
whatever
her
role
is
,
got
very
snippy
and
condescending
with
my
sister
and
family.
As
she
walked
out
of
the
room
she
had
a
face
of
attitude,
contempt,
and
disgust.
Super
unnecessary.
Imagine
if
that
was
your
family.
The
heart
rate
of
our
loved
one
has
been
150,
yet
the
Dr.‘s
and
some
nurses
decided
to
say
to
him
“yea
you’re
going
to
die
you’re
not
looking
too
good”
as
we
had
been
trying
to
control
his
heart
rate
for
a
month
now.
The
security
guard
on
the
ER
side
(tall,
fat,
black
guy
with
glasses)
wouldn’t
let
me
pass
until
I
answered
his
questions
on
where
I
was
going
in
the
building.
I
found
it
odd
since
I
had
to
tell
him
our
business
out-loud
around
other
patients
—
for
him
to
say
“I’m
just
messing
with
you
I
didn’t
need
to
know
all
that”
we
are
literally
going
through
a
dire
situation.
Super
weird
and
again,
the
lack
of
empathy
is
appalling.
Another
strange
instance
or
hearing
other
patients
business,
was
when
the
Drs
would
talk
about
other
patients
and
their
conditions/options
on
what
they
could
do
in
front
of
us
&
in
the
hallway.
I
feel
for
the
family’s
going
through
something
like
this
who
have
had
their
privacy
&
rights
invaded.
I
was
only
there
a
few
days
visiting
my
loved
one,
but
I
was
in
shock
to
see
how
much
BS
happened
while
I
was
there.
There
was
only
1
nurse
who
genuinely
had
our
respect.
She
helped
calm
all
of
us
down
emotionally,
told
us
not
to
lose
faith.
I
wish
I
got
her
name
but
she
was
wonderful.
(Still
currently
looking
for
her
name
to
thank
her)
but
1
out
of
all
of
the
nurses…
ridiculous.
We
were
told
he
was
going
to
get
a
procedure
done
,
so
he
wasn’t
allowed
to
eat
all
day.
Then
when
the
time
came,
it
never
happened
because
the
surgeons
barely
answer
their
pager,
(What
a
nurse
said)
because
they’re
in
surgery
or
at
home.
That’s
understandable.
But
then
our
loved
one
didn’t
eat
nor
drink
water
for
an
entire
day
,
to
then
be
told
“ok
it’ll
happen
tomorrow
at
8AM
so
don’t
eat
after
midnight”
the
next
day
rolls
around
and
again,
his
procedure
never
happened.
This
is
just
ridiculous
for
a
hospital.
I
wish
I
didn’t
have
to
leave
a
review
like
this,
but
we
are
very
concerned
with
what
we’ve
experienced
and
are
probably
going
to
transfer
him
out
of
Sunrise.
The
cafeteria
has
good
food
and
the
staff
there
was
always
friendly.
Much
appreciated.
Front
desk
also
was
friendly
each
time.