1/5 vanessa s. 1 year ago on Google
I
have
ordered
takeout
5
times.
2/5
times
the
order
has
been
incorrect.
The
first
time
my
order
was
incorrect,
I
didn't
discover
it
until
I
got
home.
This
time
ordered
Thai
beef
jerky,
pad
Thai
no
spice,
pad
see
ew
spicy,
and
pineapple
fried
rice
medium
spicy.
This
time
I
checked
the
order
in
the
car
and
it
was
incorrect.
The
pad
Thai
was
spicy,
pad
see
ew
had
no
spice,
and
the
pineapple
fried
rice
had
no
spice.
I
brought
it
back
in
and
asked
for
a
refund.
I
asked
for
a
refund
but
they
refused.
They
offered
to
add
the
spice
and
take
off
the
spice.
Not
sure
how
they
could
do
that.
I
asked
for
them
to
remake
it
at
first
and
they
refused.
There
was
some
back
and
forth
but
no
resolution.
Originally
when
I
ordered
the
pickup
time
was
40
minutes
from
when
I
placed
the
order.
I
couldn't
wait
another
10-15
minutes
so
I
left,
I
had
a
toddler
in
the
car
screaming
and
a
2
month
old
crying.
Obviously,
I
can't
dine
in
or
wait
around.
The
customer
service
was
disappointing.
They
almost
made
it
seem
like
it
was
my
fault,
luckily
I
ordered
online
and
I
was
able
to
prove
my
order
was
incorrect.
The
cook
came
out
and
said
she
made
everything
with
no
spicy.
Why?
That's
not
the
order.
And
why
is
the
pad
Thai
spicy
if
you
didn't
add
spice?
The
fact
that
this
place
is
far
from
home,
lack
of
customer
service,
and
2
incorrect
orders
is
more
than
enough
reason
not
to
return.
They
lost
me
as
a
customer.
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