Cheyenne West Animal Hospital image

Cheyenne West Animal Hospital

Animal hospital

😠 They used to be one of the best animal facilities in Las Vegas. They have had some staffing issues and it is showing up in the boarding / treatment areas. We used them for 16 years for our dog but no more. People often mention staff, care, Cheyenne, time, West, years, Hewitt, dogs, surgery, clinic,


Address

3650 N Buffalo Dr, Las Vegas, NV 89129, United States

Website

thrivepetcare.com

Contact

+1 702-395-1800

Rating on Google Maps

4.70 (461 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 4 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: staff (24) care (19) Cheyenne (15) time (13) West (12) years (11) Hewitt (11) dogs (10) surgery (10) clinic (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 James O. 1 year ago on Google
    They used to be one of the best animal facilities in Las Vegas. They have had some staffing issues and it is showing up in the boarding / treatment areas. We used them for 16 years for our dog but no more.
    4 people found this review helpful 👍

  • 2/5 Mandee O. 5 months ago on Google • 54 reviews
    Let me start off by saying I know my dog is reactive, and big, and could look scary and I fully understand the responsibility I have. I expect and understand the reaction people may have to him. But…I took my dog in for a simple office visit check up prior to boarding (their policy I’m told). My dog was uncomfortable in the situation but didn’t bark, growl, lunge, or otherwise react. The Dr. Enters the room, plasters her back to the wall as far from us as physically possible and proceeds to tell me the dog “isn’t a boarding candidate at their facility”. She is very visibly uncomfortable and dreadfully frightened to be in the room. She made me feel horrible, like I had the worst dog and was the worst owner, and that we hadn’t met the criteria to be good enough. Absolutely none of which are true! I get that some people, including vets, don’t like some dogs. But at a clinic that size there’s another vet that can see the dogs you don’t want to. I canceled my boarding reservation and left. Yesterday I got a text to confirm my reservation, I followed the prompts and responded to cancel the reservation. A text comes back confirming that the reservation has been cancelled. But today I get a text with a link to complete paperwork for Remi’s stay. Man, for not being a boarding candidate, it’s sure hard to cancel a reservation. Not the place I’m looking for.
    2 people found this review helpful 👍

  • 5/5 Malanie a. 3 months ago on Google • 207 reviews New
    vets are friendly and always respectful. if you can not afford. they will give you payment plan. really helpful. would highly recommend

  • 5/5 Carol 1 year ago on Google
    I have been to Cheyenne West Animal Hospital twice now with my two dogs. I saw two different vets: Dr. Adams and Dr. King. Both were very personable, easy to talk with, and spent time answering my questions. The vet techs seem very nice, and the front desk staff are friendly. Another plus is the price for vet care seems quite reasonable. I have already referred a friend to Cheyenne West. I am happy to have found this animal hospital.
    2 people found this review helpful 👍

  • 5/5 E. A. 2 years ago on Google
    This is the best vet I've been to in Vegas. I've been coming here for about 2 years now and I have not had one single issue. All vets working here are amazing, as well as their assistants. They do not overcharge for their service and are always so amazing at explaining everything to you. You will feel comfortable leaving your pet here because it will be in the best hands! Vets are usually a stressful experience for both the owner and the pet but people at this place will definitely make the experience a lot better!!
    2 people found this review helpful 👍

  • 5/5 Cherish P. 3 years ago on Google
    My dog was attacked and I took her to another hospital who wanted over 5k for her surgery and Dr Hewitt agreed to clear his schedule to do her emergency surgery for a little over 2k. I was extremely impressed by him and the work he did on her, now only a short time later she's acting like her old self again! The only thing id change about the hospital is their payment options or ability to have programs available for those not able to come up with that much at one time. Other than that I had a great experience and would highly recommend them over anyone else in the area!
    1 person found this review helpful 👍

  • 5/5 Tamsyn W. 1 year ago on Google
    Took my puppy in for her 3rd set of shots today, and have a weird little bump on her shoulder checked out. Aside from being a little tired and grumpy she's fine, the bump was just her microchip that had moved. In 72 hours she can experience grass for the first time, which should be fun. One more set of needles to go then she can play with other dogs according to the schedule the nice people at the hospital made for me. Thanks
    1 person found this review helpful 👍

  • 5/5 Jessica G. 2 years ago on Google
    Our 6 month old puppy broke his leg and Cheyenne West staff were so helpful and kind throughout the process. Like all vets the prices are hard to handle but the service is high quality. It’s clear that everyone from the front desk staff to the doctors care genuinely for animals. The doctor has always taken time with us and was even willing to answer questions about puppy biting and how to help curb it with our boy Tuck. Very professional and caring!
    1 person found this review helpful 👍

  • 1/5 Cindy B. 5 months ago on Google • 16 reviews
    We paid almost $500 for vaccinations for 2 small dogs. No wonder the Shelters are full. No one can afford them😳. Do better.

  • 5/5 Joan P. 3 months ago on Google • 15 reviews New
    When it was time to let our 17+ year old Peagle go, we were met with abundant compassion and tender loving care by the heart-forward team at Cheyenne West. Heartfelt thanks to Julia, Dr. McCollum and the entire staff. Knowing you gently care for all with the same TLC is admirable. Thank you.

  • 5/5 Corinna T. 7 months ago on Google • 14 reviews
    The best Veterinary in Las Vegas. The doctors and staff are caring and their love for animals is obvious. They are understanding and accommodating for my anxious fur baby and provide gentle loving quality care.

  • 5/5 Dee Van A. 8 months ago on Google • 14 reviews
    My 4-year-old Shiba Inu was spayed at this clinic. The staff were wonderful and so loving towards her both before and after. She recuperated in no time. There were no complications during her recovery time. The clinic called me the day after surgery to ask how she was doing and if I had any concerns. I would recommend this clinic for all your dog's needs. Thank you, Cheyenne West, for your wonderful care and service.

  • 5/5 Kathy S. 7 months ago on Google • 12 reviews
    Dr. Villeneuve took good care of Fortune, our 2.6 year old Doberman. She had an ear infection. The staff was great, as usual. Best vet clinic for us.

  • 5/5 Heather Rene H. 4 months ago on Google • 10 reviews
    I took my pug to them for years. They helped me however they could with his health. The entire staff is compassionate, caring and kind. When we had to say goodbye to him, they were very understanding, took the time with us, explained, gave options, and were comforting through every step of the way. I would recommend them over and over again. To the entire staff, thank you, for everything and for going above and beyond when you could.

  • 5/5 Elizabeth S. 4 months ago on Google • 8 reviews
    My pup ripped a nail in the bed this afternoon and I called Cheyenne West Animal Hospital to see if they could help. I called outside of their walk in hours but Dr. Silver let us come in and have my pups paw fixed up. They even did it without charging me a fortune! I really appreciate them taking me on such short notice and the staff was excellent.

  • 5/5 Richard G. 1 year ago on Google
    Personally, did not go, but I surprised a friend and paid her bill, and she was, and is extremely happy with a courtesy professionalism in the care that you guys give her furbabies . Thank you.

  • 4/5 Apriel 9 months ago on Google
    Very friendly staff, quick visit and the on site pharmacy was super fast as well, gave us options and answered all my questions. Little guy is a lot better now 😊

  • 5/5 Xander B. 1 year ago on Google
    Well-maintained and knowledgeable veterinarian. I take my dog 4-5x a year for allergy shots and check-ups. I trust my dog and their health with this vet!

  • 5/5 Stan S. 10 months ago on Google
    I have been visiting this hospital for the past few years and the staff here is attentive and caring. The doctors and staff are thorough with their exams on your pets. They do explain the costs of what test they might perform before they do anything so that you are not surprised when it comes to paying them at the end. Highly recommend making an appointment but they do accept walk-ins. As someone who was a walk-in once be patient as the wait could be an hour once they get you into an exam room, but it will be worth your time as your pet will be in caring hands.

  • 5/5 Pattyann H. 1 year ago on Google
    Been going to Cheyenne west for a few years. Have seen a few different docs and all were so kind and never rush through the appointment. Our dog needed surgery and Dr. Cordray was amazing. The front desk staff, techs and pharmacy are always friendly.

  • 5/5 T K. 1 year ago on Google
    Great experience with the staff. First time here with my puppy. Felt well taken care of and Dr. Y was extremely helpful and caring for my pups first visit.

  • 5/5 Vanessa R. 8 months ago on Google
    I’ve only had experiences with a few vets and pricing always the same. However, the bedside manner you receive at Cheyenne is crème de la crème. The doctors are patient and very thorough. Even after the visit I received a call the following day to make sure my cat was doing well after his vaccinations.

  • 5/5 Stephanie 8 months ago on Google
    Dr.Hewitt is the best vet! Honestly! Even my mom was impressed.From the moment I brought my kitty there ,from explaining,treatment options,&care of my baby

  • 5/5 Jude Santos (. 5 months ago on Google
    I love this place so much. They take good care of our fur babies and are sooooooo nice! Loving it :)

  • 5/5 Amanda P. 2 years ago on Google
    I recently had to put down one of our puppies. Everyone from the front desk staff to the tech to the doctor was so loving and warm during this difficult time. I highly recommend and thank them for their kindness and consideration during that process

  • 5/5 Catherine C. 2 years ago on Google
    I had an absolutely wonderful experience! I had a "scare" with my cat 2 years ago during surgery, so I was referred to see Dr. Hewitt at Cheyenne West. My cat's surgery was a huge success, and on top of that, the staff and Dr. Hewitt himself called me throughout the day to let me know the progress on my cat's surgery. Dr. Hewitt is throughout when he speaks with pet owners but also has an excellent bedside manner. Thank you so much for helping my cat!

  • 5/5 Reniery S. 2 years ago on Google
    The only place my Luna goes to... Excellent Dr's and staff!

  • 5/5 alex r. 2 years ago on Google
    Front desk ladies where outstanding. I will return. I won't be going back to careing hands. They couldn't see my dog till Thursday. When he had bumps on 80% of his body. Per Dr. At Cheyenne Animal hospital it was most likely a bee sting. Alex Reid

  • 5/5 Delisa S. 2 years ago on Google
    I absolutely love them! They took great care with my baby Max and he was very calm when they brought him out given the fact that I have deemed him to have some sort of anxiety, lol. But overall, the staff was very professional, the doctor came out to my vehicle and spoke with me and I am more than satisfied with the service I received. Thank you all and keep up a Fabulous Pet Job 😊. Love, Max's Mommy.

  • 5/5 Debra H. 2 years ago on Google
    Last week I needed to take my cat to the office. I live out in the country and it is a long trip for me to come into the office. I was able to get an appointment for the same day . When I arrived early as driving into town from my location is not an exact science I was very promptly escorted into an exam room. The young technician did tell me her name. I always like to know who I am working with. This was my first experience with Dr.Villanueva. He was thorough, personable and professional. I was comfortable with him. He made the correct diagnosis for my cat. We were able to check out quickly. I will most definitely bring the dogs for care as well! The follow up calls regarding the well being of my pet were also most appreciated! Thank you to everyone.

  • 5/5 Robin O. 2 years ago on Google
    I started bringing my 2 dogs and 3 cats here when I moved to Las Vegas 3 years ago. They are always very professional and I can tell they love animals. Even our Lucifer, who definitely embodies his name. Thanks for all you do keeping our fur babies safe!

  • 5/5 Steve P. 1 year ago on Google
    I've been going to Cheyenne West for a few years now and have always been extremely happy with their service. They are very friendly and thorough during appointments, and take the time to explain what they are thinking and outline any options I may have for care of my dogs. They are quick, punctual and all around a fantastic vet.

  • 5/5 Cheryl W. 1 year ago on Google
    They are the best I've been going to Cheyenne West for years. They have always taken good care of my dogs.

  • 5/5 Natasha 2 years ago on Google
    I've been coming to this clinic for years and they have always been amazing. Everyone is friendly and helpful and my fur babies receive fantastic care. I highly recommend them!

  • 5/5 Kimberly H. 1 year ago on Google
    I have always loved this place! Dr. Lopez use to be my vet for 2 decades, but she left and moved back home. My cats passed away so I didn't need their services. When I got a dog and upon recommendation of a friend, I tried a different vet clinic. It was a very unprofessional and non-caring facility. The office manager was so mean! It was so obvious that she didn't have the best interests of my dog in her heart. I honestly don't think she even liked animals! So I proceeded to return to Cheyenne West. I am so happy that I did. Dr. Hewitt performed my dog's dental surgery and he was amazing. It's so obvious that he cares so much. He is so professional and knowledgeable. His unconditional love for animals is so heartwarming. We love him dearly! And Ivanka's new vet is Dr. Villanueva. He made me feel so safe leaving my dog's needs in his hands. He told my dog that she had "hit the jackpot with me"! That made me feel so good that he noticed. He also massaged my dog to get her to feel more comfortable. That was so impressive. It was so apparent that he cared. I told him how I was about my dog-always worrying. I think he understood me. He is superb. Now we love him dearly too! We missed Christie; Jackie; and Cheryl so much. They are and always have been so friendly, professional, helpful, and loving towards our pets. They are so much nicer then the last vet clinic I went to with Ivanka. That's not even an exaggeration. They are amazing women! We adore them also! I should have never left them. I regret doing so. I never will again. I finally found my "forever vet", and now you have a chance to find yours too!

  • 5/5 Amanda R. 1 year ago on Google
    The facility is clean and the staff are friendly. The Vet I saw was really informative and understanding, I will be returning with my other pets.

  • 5/5 Heather S. 3 years ago on Google
    Every doctor that we have seen here has been absolutely amazing. Several months back I had to put my dog down and as traumatic as the experience was, all of the staff was incredibly warm and comforting. I've never been happier with a vet in my life.

  • 5/5 Lisa e. 1 year ago on Google
    Cheyenne West Animal Hospital is a warm, friendly veterinary practice with a knowledgeable and caring staff. Their costs of care are explained to you and they discuss your options without being pushy or rude. I highly recommend them if you want a veterinary practice that you can trust.

  • 5/5 Lance M. 1 year ago on Google
    Dr. Ryan Adams is no longer associated with this location and he now works at PetSmart Centennial Hills on North Durango. He's really a great guy.

  • 5/5 Lisa E. 2 years ago on Google
    Dr. Brian Hewitt is top-notch, just the absolute best!! As a cat sitter and feline behavior consultant, I know how hard it is to find quality care from individuals who truly understand the uniqueness of cats. This is so important to me and one of the reasons I was so thrilled to find Dr. Hewitt. He loves all animals but it’s clear from the moment you meet him that he truly loves cats and understands them. In addition, Dr. Hewitt has practiced in Las Vegas for 30 years and is the ONLY full-time board certified veterinary dentist in Las Vegas. He and his staff have a wealth of veterinary dentistry knowledge. Furthermore, Dr. Hewitt is very responsive and communicates thoroughly with you on your cat’s case before, during and after surgery. There are several follow-up appointments as well (included in the original fee) to ensure there are no issues following surgery. To summarize, all your questions will be answered at the consultation. You will feel comfortable that your beloved pet is in excellent hands and that he cares about him as much as you do. I HIGHLY recommend Dr. Hewitt for your cat/pet’s dental procedure.

  • 5/5 Margaret B. 1 year ago on Google
    We've been taking our dogs to Cheyenne West for over 20 yrs. The staff is very nice and have seen us in the sad times and the happy times. They are empathetic and sympathetic when need be.

  • 5/5 Helen D. 5 months ago on Google • 1 review
    I took my Shih Tzu for a wellness check and his vaccines. Dr Villeneuve who took care of my Tommy, was very good and patient with him. Loved the veterinarian and the clinic. Will definitely be back!


Call +1 702-395-1800 Open on Google Maps

Trends



Last updated:

Similar Animal hospitals nearby

Last updated:
()