I give 1 star because I can't give 0. I called to reserve on Wednesday August 18 and spoke with a certain 'luis'. I needed parking for 3 days, he asked me for my name and telephone number (as if he were making a reservation) and told me that they were not there on Saturday, and that when I arrived I should ring the bell and they would open it without any problem because "they open to everyone", I would park in a place and on Monday when he was there (from 8 a.m. to 4 p.m.) he was going to pay. After driving 500km, I arrive at the parking lot and they tell me over the phone that they don't open it to anyone and that they don't have any notice to open it for me. A disaster of staff, I have felt cheated, I do not recommend it and I will never return. THERE WAS NO MISUNDERSTANDING. In fact, I asked 'Luis' several times to make sure because it seemed strange to me that they just opened the door.

Good parking well located in the Delicias area. Convenient access although you exit and enter through the same ramp. For large vehicles, as was my case, somewhat narrow but sufficient turns. The staff is friendly. They keep the keys in case the vehicle has to be moved, although in a month that I have been using the parking they have not touched my car. It has subscriptions. Recommendable.

(Translated by Google) I give it one star because I can't give it less. I tell what just happened to us. This morning I tell my sister to leave the car in the parking lot until noon, that at noon we take it to the open field next to my house that remains empty. When he comes back I ask him how much the hour is, and he tells me: I haven't asked... I'm going to call He calls the phone and the man tells him that €2.80 an hour, €7 for three hours and at 10 hours there is a bonus of €10. My sister asks him if he had to pay it before and the man says no, don't worry, when he picks it up he can pay it. Well, we have just come to get the car and the man tells us that there is nothing to do with that, that it is paid in advance and that he questions our word. In the end we had to pay €18.75 If they had told him the truth, we would have taken the car out much sooner. In short... just to say that those who come to leave their car here be very careful, that they do not leave without paying in advance because otherwise they will nail you... of course we will not return, we will surely find another parking lot with honest people. (Original) Le pongo una estrella porque no le puedo poner menos. Cuento lo que nos acaba de pasar. Esta mañana le digo a mi hermana que deje el coche en el parking hasta el medio día, que al medio día lo llevamos al descampado de al lado de mi casa que se queda vacío. Cuando vuelve le pregunto que a cuanto sale la hora, y me dice: no he preguntado... voy a llamar Llama por teléfono y el hombre le dice que 2.80€ la hora 7€ las tres horas y las 10 horas hay un bono de 10€. Le pregunta mi hermana que si había que pagarlo antes y el hombre le dice que no, que no se preocupe que cuando lo recoja puede pagarlo. Pues bien, acabamos de venir a por el coche y nos dice el hombre que hay que de eso nada, que se paga anticipado y que pone en duda nuestra palabra. Al final hemos tenido que pagar 18.75€ Sí le hubieran dicho la verdad hubiéramos sacado el coche mucho antes. En fin... solo decir que los que vengan a dejar aquí su coche tengan mucho cuidado, que se no se vayan sin pagar anticipadamente porque sino te clavan... nosotras por supuesto no volveremos, seguro que encontramos otro parking con gente honrada.

(Translated by Google) The parking itself is fine, but I don't think it's good that they have to park your car for the whole pandemic issue. Tell me where to park and I'll leave it, no one has to get into my car for it (Original) El parking en si está bien, pero no me parece bien que tengan que aparcarte el coche por todo el tema pandemia. Que me digan dónde he de aparcar y lo dejo yo, no tiene que subirse nadie a mi coche para ello

Everything is very good, there is no problem

Parking in a good location and reasonable price. What I cannot conceive is that they force you to leave the keys to your vehicle in a locker that anyone can open with a simple knock, and when I arrived at the parking lot to leave some things in the car, I was surprised that there were moved my car from one location without my consent, leaving it in a tiny cabin, the attitude and treatment on the part of one of the workers was quite deplorable (for working in front of the public) since when I found that they had changed my vehicle's location I asked him where it was stated that I am obliged to leave the keys to my vehicle, to which he told me that there was a digital sign, he did not provide me with any rules or parking policy... in conclusion YOU WILL NOT SEE MY VEHICLE THERE EVER AGAIN.

(Translated by Google) I have used the car park for the last two months. I must say that the treatment, kindness and willingness of the employees is difficult to see in this type of establishment. Emphasize the good condition of the car park in general. Thank you. (Original) He usado el parking los dos últimos meses. Debo decir que el trato, la amabilidad y la disposición de los empleados es difícil de ver en este tipo de establecimientos. Recalcar el buen estado del parking en general. Gracias.

UNPRESENTABLE. I do not advise parking here. I paid a monthly bonus to park the car. No type of lease contract or civil liability contract is signed in case of damage to the vehicle. The staff manipulates the cars to make better use of the available spaces, reusing them and moving the cars around. They insatiably remind you that you must leave the vehicle keys in the lockers they have at the entrance, but without taking responsibility for the responsibility derived in the event of theft. You will see that there are signs stating that it is "necessary" to deposit the keys for the proper functioning of the parking lot. The parking location is good and the spaces are spacious. However, its management and the treatment of the staff, as also described in other similar reviews, makes me advise against this parking lot.

They close very early on a Thursday, the man seemed to be in a hurry and was in a bad mood. It is not logical to have to leave the keys, without signing any document, so that they can move the car as they see fit, with what consent? What guarantees? And if they hit the car, who is responsible?

I was pleasantly surprised by the attention of the staff. We had already been here a year ago and we have seen that they care about taking good care of it. It was freshly painted. The man told us the best place to go out on Sunday. I also help us with the suitcases and with my wife who is in a wheelchair. For two days they charged us less than 40 euros, a very good price. Without a doubt the best option if you come to Madrid.

100% RECOMENDABLE. A diferencia de otros parkings de Madrid, me ha encantado las instalaciones (super limpias, espaciosas y luminosas) de este parking, su localización cerca de Atocha, y el trato de los empleados. muy muy amables y dispuestos a ayudar. Es una tontería pero tienen para comprar latas de Coca-Cola que, estos días de calor en Madrid, viene súper bien antes de ponerte a caminar por la ciudad. Repetiré seguro en este parking.

The staff that treated us was very friendly and kind, the places were good, although on the website they say that it is 24 hours you have to call beforehand to let them know, at 10:00 p.m. they close, but without any problem, they taught us to enter and leave later . The price we entered before 18:00 and left after 22:00 and I paid €13, I can't compare with others why we went straight to it.

Good place to park. The staff that was there that night was very attentive. The price is normal for that area.

Large spaces, wide entrance I went with a van that was almost 2 meters long and had no problems.

I just called to ask a few things about the service and an excellent guy helped me. I congratulate the staff for their willingness and education. I will use the facilities without a doubt

In general the parking is good. Good location and accessibility, and the price seems right to me. However, having to leave the key without signing any document in case there is some type of accident when handling the vehicles is quite uncomfortable for me. Although I found the staff very friendly, it does not mean that it is someone unknown to whom you are giving your car key without any guarantee.

Lo que viene a ser la ubicación guay, tienes paradas de metro cerca y al centro puedes llegar a pata. Además, fue más barato de lo que esperábamos. Sin embargo, el hombre que nos recogió las llaves fue bastante cerrado y seco para ser de trato al público. Luego, cuando fuimos a recoger el coche ellos lo habían movido de sitio a otra zona del parking (cosa que me parece surrealista, porque nunca había visto un sitio en el que cojan tu coche y lo muevan sin tu consentimiento. Claro, tú les tienes que dejar las llaves, pero que arranquen tu coche me parece que está fuera de lugar). Además, después de pagar tuvimos que hacer un poco de Tetris para meter todo en el coche, y nos hicieron pagar 1€ extra por haber pasado más de 10 min (cosa de la que no sabíamos, pero en fin). Y, aún encima, hubo problemas porque ellos querían que les devolviera el ticket para salir después de pagar, y como no sabía dónde estaba tardamos más aún en poder salir. Lo dicho, ubi y precio bien, pero por el resto de cosas me pareció bastante raro el sitio y con 0 interés en repetir allí.

(Translated by Google) Very good parking to be able to park your car without problem, very attentive and polite staff, you have to leave the keys, the rates are not expensive, the parking is very neat and clean. (Original) Muy buen párking para poder aparcar tu coche sin problema, personal muy atento y educado, tienes que dejar las llaves, las tarifas no son caras, el parking está muy cuidado y limpio.

(Translated by Google) For the price of a standard car park, this one offers you a friendly welcome. The cars are parked by the agent who keeps the keys. Everything is clean and well organized. We paid 15€ for one night. (Original) Pour le prix d'un parking standard, celui-ci vous réserve un accueil amicale. Les voitures sont garées par l'agent qui garde les clés. Tout est propre et bien organisé. Nous avons payé 15€ pour une nuit.

(Translated by Google) They told me by phone that it was not necessary to book in advance or do anything, that there would be a place on Saturday when I arrived. Today, Saturday, upon arrival, it is closed and they cannot do anything. Regrettable (Original) Me dijeron por teléfono que no era necesario reservar con antelación ni hacer nada, que habría plaza el sábado a mi llegada. Hoy sábado al llegar está cerrado y no pueden hacer nada. Lamentable