5/5 Arpita A. 10 months ago on Google • 16 reviews
My
Mother-in-law
was
diagnosed
with
advanced
dementia
and
the
Neuro-Physician
suggested
24-hr
medical
care
for
her,
which
we
could
not
provide
at
home.
We
were
looking
for
a
good
geriatric
care
centre
specialized
in
Dementia
care
and
we
came
across
Kites
Senior
Care
in
Banjara
Hills.
We
visited
the
centre
twice
before
finalizing
and
found
it
out
to
be
a
safe
&
secure
(limiting
access
to
only
staff
and
having
24
hrs.
video
surveillance),
clean,
systematic
and
well
maintained
and
equipped
centre.
We
admitted
her
in
the
centre
for
2
months
and
were
impressed
with
her
recovery
due
to
the
personal
care
and
attention
given
by
the
nursing
staff
(headed
by
Nansi
G
David)
and
the
excellent
job
done
by
the
in-house
Physiotherapist
(Mohammed
Omer).
She
was
able
to
walk
and
eat
once
again
on
her
own,
with
limited
assistance.
The
staff
gave
her
a
lot
of
love
and
respect
and
addressed
her
as
Teresa
Aunty.
She
was
very
happy
over
there.
They
were
very
kind
and
enthusiastic
about
celebrating
my
Mother-in-law's
birthday
and
everyone
in
the
centre
including
the
Centre
head,
Admin
staff
and
all
involved
with
her
care
were
present
to
celebrate
the
occasion.
Just
a
feedback
-
the
monthly
expenditure
for
consumable
goods
was
towards
the
higher
side
even
though
we
provided
for
medicines
and
diapers
(mostly).
The
bill
generated
for
us
did
not
include
5
days
of
the
current
month
and
was
later
revised
to
include
the
amount
(which
caused
a
lot
of
confusion
and
inconvenience),
which
was
a
big
setback
for
such
an
esteemed
organization.
I
am
sure
this
will
not
be
repeated
in
the
future.
We
thank
the
Nursing
staff
and
Physiotherapist
for
taking
good
care
of
her
throughout
her
stay
over
there.
Overall,
a
very
good
Centre
for
Geriatric
and
Dementia
Care
and
will
highly
recommend
it.