Extremely poor service. She gave us the order without the drinks then closed the window. Then looked over to us with that why are you still here look but yet never came to find out. So finally I honked the horn and nicely asked for our drinks which she just handed to us like we were bothering her. Mind you we were the ONLY car there the entire time. The actual donut however did not disappoint.

They open at 6am. I got there at 622am Ordered 2 dozen donuts for the team I work with at a hospital. Shift starts at 640am. Well, no donuts ready, it would be 20 minutes to start the glaze machine up I was told. So needless to say NO donuts. As I would have been late for a shift and that is not going to happen. Donuts are good, especially Krispy Kreme. Being late to work bad. That is the only reason for the one star.

I submitted for a fundraiser a month in advanced and got a confirmation email. I called this location the day before and confirmed my order came through. When I arrived the next morning to pick up the order, it wasn't done. The worker wouldn't even let me into the building, she forced me to go through the drive-thru. She told me they didn't have the order even though I called the day before. At first she offered to start packing the order and when I told her okay she responded, "Actually, no I can't do that". I asked if there was anything she could do to help because my school has been looking forward to this fundraiser all year and she just shrugged her shoulders and acted like she could care less. She did nothing to help and when I asked for a customer service number she said she couldn't give one to me. I finally found one online and called customer service. They assured me upper-management would reach out to me and resolve the issue. They never did. I even called the customer service line back and all they said was "we will add that they haven't called yet". It is almost two months later and I still don't have any contact with upper-management. Yesterday, I received a piece of mail that basically said, "Sorry your experience sucked, here's a coupon for 6 free donuts". It was honestly insulting and truly revealed that the issues with customer service at Krispy Kreme start from the top and go down. I won't be using them for future fundraisers ever again. I don't recommend them at all. Their donuts are not worth the headache of working with them.

We wanted hot now. Which the sign said it was. Went inside and asked if the glazed doughnuts were hot and a couple questions. The sad part is that the counter person couldn’t understand our questions and had a scowl on her face! Couldn’t communicate. Didn’t know what GLAZED DOUGHNUT was! We left without buying a single thing. I would suggest either teaching your employees how to speak English and at least about the products they are selling. Sad day I must say!

Solid donuts that are always best when they’re fresh. Drive through plus indoor or outdoor seating.

Delray donuts were cold. The hit sign was off, but not cold donuts...I had to request napkins at the drive thru, too. Otherwise donuts tasted consistent...just cold.

I got two donuts and a vanilla iced latte 😋 excellent customer service. Delicious 😋

First time (and last one!) here. As soon as I opened the doors I saw the tables dirty. I approached to the counter and noticed that the floor behind the counter and through the end of the store was so wet, poodles everywhere. It looked like it rained inside. The worst part was when I saw a huge cockroach on the floor and the lady almost step on it. The cockroach started walking but could not run because of the water on the floor. I left immediately... yuck!

This particular location is slow and not overly concern with efficiency. They will happily have you wait as long as they would like. I recommend the other Ft. Lauderdale location

My wife and I were by here at 6:15 on Monday evening. The LIGHT was ON at Krispy Kreme! We were excited to catch it! ...but the doors were locked. Two employees were inside and saw us, but ignored us. No action at the drive-through. Shouldn't turning on the light at Krispy Kreme fraudulently be illegal, like yelling, "Fire!" in a crowded movie theater?

Spent 10 minutes waiting in a drive thru line, didn't get attended, line didn't move an inch unless someone left, looked like there was a grand total of one person working the drive-thru and the inside of the shop. No one picked up the phone so I couldn't confirm if they had what I wanted or if they even had it in stock.

Tasty donuts and coffee.. we bought Kripy Kreme ground coffee, too. It's very tasty in my electric perkalor at home.

Drive-thru hours say they close at 10:00 pm on a Sunday. I’ve been waiting here for 5-10 minutes and nobody is inside.

The doughnut was not hot, it wasn't so tasty. Got there when the red hot light was off. They are very delicious when they are hot off the brush.

Kleiner Laden mit recht freundlichen Personal. Leider sind nur sehr wenige Donut Sorten vorrätig gewesen, deshalb einen Stern Abzug.

You can tell the workers there does the bare minimum. No customer service whatsoever. I had a coupon for two boxes for 16$ that was good until Sunday, it is Friday. Coupon was not applying and instead of finding out why or tried to help she instead continued to charge me 30$ only saying it wasn't working. She did not try to honor it or even find out why. I had to order online to that store and was able to pay the 16$ for both boxes just fine. Then she gave me the same two boxes from before and so obviously they where COLD! Horrible, if people hate their jobs i don't know why they don't go work somewhere else.

This is my first time at Krispy Kreme donuts in fort Lauderdale. My hostess Kettira was extremely helpful and sweet. She had patience with me placing my order. We need more people like her thank you so much for your service!

Pulled up to the speaker and they sounded like they were having a good time. Laughing you could hear the smile on their faces. And they have the best donuts ever so win win

17.99 for a box of mini after they didn't have glazed donuts. It took me 20 minutes Inwas first car in line then got home and they stale. Not again. The chick at the drive thru said we get a new delivery after 2pm it was 10am. She was so rude mad she had to check.out a customer. Trying to post a pic of these Ole dusty donuts. The floor also looked disgusting 🫣

Couldn’t hear the rep on the speaker but I heard her say “she’s so dumb” before telling me to pull toward. Never have I ever been disrespected over a donut. Instead of causing a scene, I’m writing this review to warn other “dumb” customers.

OMG some of the worst original "glazed" doughnuts I've ever had. I went to this location at 7 am and would expect properly made doughnuts. Once I opened the box, you could not see no sugar content on this bread. I wish I had my receipt so I could get a refund. I'll never go to this location again. Edit: My husband went back to the location and explained that I'm pregnant and just had a craving this morning. Marie, one of the employees, apologized for the inconvenience and replaced my order with freshly made doughnuts. Thanks Marie!

Great staff! They were all so very nice. It was easy to find off 1 and yummy in my tummy

The donuts are wonderful when hot but lose some appeal within a day. Staff at this location are pretty fast. Often they are out of zone choices.

Need more options some items were not on outside menu. Staff friendly and knowledgeable.

This place is really good and the donuts have always been fresh. They unfortunately and really understaffed. If you walk in to this place expect to be the last priority. I have had to wait a good 15-20 mins while the 2 ladies tended to drive thru people who showed up long after me. If they hired someone to just tend to the carryout people full time this would be a 5 star spot for sure.

The wait was ridiculous considering there were only two cars in the drive-thru ahead of us. The employees were arguing with each other and kept getting my hazelnut latte wrong. (Iced, right? No, hot. Large? No, Small!). I've been to this location before and never had an issue.

Took quite a while for the 2 workers to acknowledge us even though we are the only two in the lobby. Then they took a while to actually help and grab the donuts. Maybe hire a 3rd worker to help out? I'm sure the food is still good so 4 star

Best doughnuts ever! Nice friendly staff. Never any problems. Good job!!!❤️

I loved my Krispy Kreme in NYC. Second time I’ve been to this location and I was sent away because they had no glazed donuts for the Fathers Day bogo. They offered me nothing as a substitute. Not my 1st issue with this business but it will be my last. Dandee donuts are so much better. Cya!

We love Krispy Kreme and their doughnuts. So this rating isn’t a reflection of the quality of their product but rather their staff and service. We’ve gone 3 times at 9:00-9:25pm and they say “sorry we’re closed” when closing hours clearly states 10pm (on door and in website!) ridiculous! Not sure what’s going on with fast food restaurants or the employees that work in them but apparently there’s no work ethic anymore &/or lack of food! And absolutely no manager in sight! Just teenagers running the show. Get it together!

This is to ownership or managers. Shame on you ! You are the sole reason this Krispy Kreme has declined in service. I have gone 4 times in different occasions. 9:15pm 9:20 pm 945pm And each time they told me they are closed. It says 10pm!!!!! Closing time. Get your stuff together. If time has changed , then change signage and communicate those changes with their party apps. But that’s probably not the problem. You have employed some lazy people that only want to get paid and collect a check and make excuses. You need to clean house, and you need to put an assistant manager on site

The 2 girl's that waited on us were so nice, when I went to give them a tip. She said they can't take tip's. Manager read your reviews. Let them get tip's and your reviews will get better. And pay them more.

I must confess that is someone who enjoys Krispy Kreme, I was not impressed with this location. Although they have the hot donut sign on, it appears they simply reheat. Donuts that were previously cooked at another location. My observation is they simply heat them and put hot glaze on each of the donuts. The service was OK but nothing fantastic.

Good donuts but they weren't as fresh as im used to. Not sure if they cook at this location but otherwise i was very happy with my service

Can't say enough. These Donuts are like eating sweet clouds 🤤. I love to go when the Hot 🔥 light is on. So worth it!

The donuts were super sweet but, I really like the lemon filled one. The young lady who helped me was pleasant and made the best ice coffee!

I had a craving for a pumpkin old fashioned doughnut. I got two. It was like an old fashioned regular doughnut, but more flavor and sugar glazing on top. A great afternoon sugar fix!! Yummy.

I never eat unhealthy. Actually, that’s a lie but can you blame me? I loveeeee hitting up Krispy Kreme. Wait time for a gooey glazed donut can be quite long but it pays off in the end.

The donut light is on all day to make you think the donuts are fresh but they re-run the donuts in the machine so you end up getting a double glazed soggy donut that is not as good as it is known to be from the other locations. Staff also is not very nice. This place needs help.

The woman who served us was sweeter than all the sugar in the world. She made our morning much more wonderful. I wish I gotten her name for this review. Thank you!

We don’t have a KK close to where we live so when we were visiting my son, I got up early to go this location. It was suppose to open at 6 am. After waiting in my car in the parking lot and the store locked and no one inside, I finally left after one hour. Very disappointed no one showed up for work…..