1/5 Alexander A. 7 months ago on Google
I
submitted
for
a
fundraiser
a
month
in
advanced
and
got
a
confirmation
email.
I
called
this
location
the
day
before
and
confirmed
my
order
came
through.
When
I
arrived
the
next
morning
to
pick
up
the
order,
it
wasn't
done.
The
worker
wouldn't
even
let
me
into
the
building,
she
forced
me
to
go
through
the
drive-thru.
She
told
me
they
didn't
have
the
order
even
though
I
called
the
day
before.
At
first
she
offered
to
start
packing
the
order
and
when
I
told
her
okay
she
responded,
"Actually,
no
I
can't
do
that".
I
asked
if
there
was
anything
she
could
do
to
help
because
my
school
has
been
looking
forward
to
this
fundraiser
all
year
and
she
just
shrugged
her
shoulders
and
acted
like
she
could
care
less.
She
did
nothing
to
help
and
when
I
asked
for
a
customer
service
number
she
said
she
couldn't
give
one
to
me.
I
finally
found
one
online
and
called
customer
service.
They
assured
me
upper-management
would
reach
out
to
me
and
resolve
the
issue.
They
never
did.
I
even
called
the
customer
service
line
back
and
all
they
said
was
"we
will
add
that
they
haven't
called
yet".
It
is
almost
two
months
later
and
I
still
don't
have
any
contact
with
upper-management.
Yesterday,
I
received
a
piece
of
mail
that
basically
said,
"Sorry
your
experience
sucked,
here's
a
coupon
for
6
free
donuts".
It
was
honestly
insulting
and
truly
revealed
that
the
issues
with
customer
service
at
Krispy
Kreme
start
from
the
top
and
go
down.
I
won't
be
using
them
for
future
fundraisers
ever
again.
I
don't
recommend
them
at
all.
Their
donuts
are
not
worth
the
headache
of
working
with
them.
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