Front desk staff and cleaning crew are nice people, but facility conditions show a lack of professionalism in management. The pool was its saving grace for awhile, but now they’re closing September 1st. In the meantime, the swimming pool runs cold, the hot tub feature is always closed since this LA fitness lacks the ability to maintain itself. Rust & grime all over the pool deck. Shame on the management, they can really run a business into the ground.

A 2.5 stars at best. Adding two photos of a treadmill taken many weeks apart. You be the judge. Pet peeves, clocks out of sync, cardio equipment old and broke (see photos taken weeks apart), frequent no hot water in showers, inside lockers never cleaned. July 2023 update, the treadmill is still broken. November 2023 the treadmill has been fixed. But most of cardio remains broken. Memberships are reasonably priced. Groups of 5 guys observed entering without memberships to play basketball 🏀. Door staff can easily be bypassed. Overall a good gym if you ignore the broken equipment and dirty locker rooms (men are pigs).

I would put 5 with hopes that they will fix sauna

This use to be a wonderful gym! Overtime, the quality of the facility and obviously the professionalism of management has absolutely declined. There seems to be very little sense of urgency pertaining to repairs of specific amenities that give this place its value. Particularly, the timer dial on the sauna in the women's locker room has been broken for a couple of months now. Because of this, the sauna is consistently not hot which simply comes from negligence of the staff who fail to keep it dialed up. Because it is already broken, if the management team cared just a little bit they would at least ensure that the sauna is consistently running (which requires an oversized pair of pliers). The diminishing quality is quite disappointing and I wish L.A. Fitness would be willing to do something about it.

Decent LA fitness, on the smaller side but no issues finding available equipment on a Saturday. Everything was in working order and clean in the main area, except the bench press bench next to the squat rack, it moved once you laid on it. Some wear and tear showing on some pull down machine rope attachments, but they also had a brand new one. Bathroom was funky.

There is visible mold, mildew, and dirt everywhere on the surface of the pool and whirlpool/hot tub. It is disgusting. The pool itself looks swim-able, but in the hot tub, the water has a yellow-greenish color and smells like ammonia. So sad, given it's Springfield. Don't go to this place. It is filthy.

Decent facility with moderate spacing but their sauna has been out for more than a month. They have trouble maintaining their equipment.

Great gym! Dominique was generous enough to give me a call and did a quick report and rundown of my current level of physical health and go over options; including my diet in order to reach my goals . She is a great coach and pushes you to get that extra 30 secs or extra 5 reps of any exercise. She tests your discipline and mental toughness and spends her time encouraging you and making a better version of yourself at the end . Love the gym, glad I made the switch to LA fitness from PF.