REEDS Jewelers image

REEDS Jewelers

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service Gold dealer Jewelry engraver Watch repair service Jewelry appraiser Diamond buyer

One of the Most Reviewed Jewelry designers in Potomac Mills


Address

2700 Potomac Mills Cir Unit 719, Woodbridge, VA 22192, United States

Website

www.reeds.com

Contact

+1 703-490-8704

Rating on Google Maps

4.80 (299 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 6 pm
  • Monday: 11 am to 8 pm
  • Tuesday: 11 am to 8 pm
  • Wednesday: 11 am to 8 pm
  • Thursday: 11 am to 8 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: ring (20) Marissa (17) Chris (13) Reeds (13) Carlos (12) experience (11) helpful (11) service (11) Mariam (10) amazing (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 James C. 2 years ago on Google • 15 reviews
    Amazing experience!! Whenever you need that perfect engagement ring or just something special... Contact Chris at Reeds Jewelers. Chris and his team went above and beyond to make sure my needs were met. They customized an iconic ring design to make my proposal legendary. My fiancé was blown away. She couldn't believe I pick out the ring myself. 🤫🤫🤫 This is not a paid advertisement. Lol don't believe me?? Ask Chris. Left is the ring you see everywhere and on right is the custom ring. I took my woman to show her what the original looked like. Thanks again Chris!!! We will see you soon for bands.
    1 person found this review helpful 👍

  • 5/5 Michelle B. 2 years ago on Google
    As a younger women who has been decently successful in my life, I often get looked down upon by jewelers due to my age. This can be EXTREMELY off putting when wanting to make a purchase. This is why I'm so happy that I found this Reeds jewelers! The staff here are so helpful and welcoming! They really help you look through their full selection so you can find what you need while not pressuring you to into buying something that you're not interested in. The manager Chris is certainly responsible for the amazing way the staff conduct themselves as he truly values not just making a sale but making a good sale. I have so much loyalty to Reeds because of how my interaction with Chris has been. A few times I have been hesitant to make a purchase because I wasn't sure how it was going to turn out, especially getting custom work done. Time after time, I have been able to rely on Chris in situations like this because I know he will have my best interest at heart if I have a problem with a piece. If you are buying a special piece for any reason, I would recommend you buy it here as at this store they treat you like a person rather than a wallet.
    2 people found this review helpful 👍

  • 5/5 Jax S. 10 months ago on Google • 8 reviews
    Marissa was very patient & understanding & found me the perfect ring for my style. She turned my entire experience around & because of her, I’ll be upgrading. Definitely ask for Marissa when you visit!

  • 5/5 Esmeralda 7 months ago on Google • 7 reviews
    Reeds is the spot to buy jewelry!! I’ve been a customer for years now! And let me tell you they have an AMAZING STAFFF!!!!! Always helpful and have so much patience as well with me! I want to thank Carlos for showing me all the wonderful rings they had to upgrade even though I was very indecisive. Than Marissa came up with a wonderful plan to switch out my stone to a bigger stone witch it was a pear shape and keep my wedding bands as original. And let me tell you when I received it today I CRIED! TEARS OF JOY! I was so shock how my ring turn out! Marissa I want to thank her for helping me with upgrading my diamond ring to a pear shape! I’m super obsessed and can’t stop crying! It’s so beautiful! If it was me I would give reeds 100 stars!!!!!!!! Love you guys! I will for sure come back and get more jewelry’s! Attach is a picture of my beautiful ring!!!!

  • 5/5 Raphael 1 year ago on Google
    Had a great experience yesterday at Reeds. Marissa was helpful and provided great customer service. Love my new watches and I’m excited to add more watches to my collection in the future. Thanks again!

  • 5/5 Leotha W. 1 year ago on Google
    My experience at Reed Jewelers was excellent great customer service well experience staff, I will tell all of my friends and family about the A Team Chris, Maria, Carlos and Marissa. They deserve a bonus .I feel good spending my time and most of all my money at Reeds Jewelers.

  • 5/5 Elsayed M. 1 year ago on Google
    Mariam was amazing! I will definitely come back and buy from her. She helped me select a beautiful heart necklace. Im very happy with my purchase!

  • 5/5 Esther T. 1 year ago on Google
    I am so thankful to Chris and Mariam for such an enjoyable shopping experience at Reeds in Potomac Mills Mall. They were both very attentive and helped me select the ring of my dreams. My husband and I came in as customers and left feeling more like friends. Happy shopping to all who stop in, you won’t be disappointed. Best wishes, Esther

  • 5/5 David T. 1 year ago on Google
    I was looking to buy a ring when I came across Reeds Jewelers. Being a person who does not buy jewelry, I was overwhelmed by all the brands, sizes, and styles. But then Marissa came to my assistance. I told her what I needed a ring for and my price range. She listened and was super helpful. She recommended a few rings and even told me about financing options. I ended up choosing a beautiful ring—I was delighted with my purchase. I will be back to Reeds Jewelers for my jewelry needs because of their awesome customer service from Marissa.

  • 5/5 BJ R. 1 year ago on Google
    Marissa was very knowledgeable on all watch brands and very patient while we tried on many different ones. She was super helpful explaining all of their financing options and helped choose which one was best for us. Absolutely recommend stopping by and speaking with her.

  • 5/5 Dominique M. 1 year ago on Google
    Omg! Mariam and the team at the Reeds Jewelers in Potomac Mills are awesome. Looking for a watch to fit my everyday style and they always come through. Thanks again!

  • 5/5 Sherrie H. 1 year ago on Google
    Very helpful management team wants to make sure your bridal set is your dream set! Carlos did an amazing job cleaning my engagement ring the sparkles are back!!

  • 5/5 safa s. 1 year ago on Google
    Had a wonderful experience with Carlos. He was professional and courteous. He took his time, assisted me with what I intended, and made me feel comfortable. He always extends a warm welcome. Thanks to him.

  • 5/5 Adrian P. 1 year ago on Google
    Chris was knowledgeable on the rings. He was understandable and helps out as much as he can to give the customers the price range they would like.

  • 5/5 Xavier M. 1 year ago on Google
    As a guy who knows as much about rings as my dad knows about being a decent father, Marissa was still pretty helpful in getting me the ring I liked. Now I'm dripped up and ready for any event!

  • 5/5 Esty D. 1 year ago on Google
    Mariam She was such a wonderful agent, we almost left, but with her kindness we decided to buy it! So glade we meet her. Thank you! Carlos also was amazing I love these people

  • 5/5 Devon R. 1 year ago on Google
    Marissa is off the chain like she really go hard in this store. She got me and my future fiancée right and I’m talking about all the way right big big diamonds. And Lina helped pick it out because she knows exactly what she is talking about, she knows her vvs and diamonds. Y’all are definitely my new jeweler. I couldn't Be more grateful. I really Am the happiest man in the world right now. Make me want to jump out my church clothes, anyway appreciate y’all I recommend everyone to come to this store if you need them big diamonds they also have the best prices and Carlos really down to earth really good dude, probably one of my future friends really good dude I gotta Give it to the staff y’all really go hard

  • 5/5 Monica N. 2 years ago on Google
    I visited the store today and was immediately greeted by Mariam. I had a necklace that was extremely tangled. Instead of sending the necklace to the jeweler, she patiently worked to untangle my necklace which took 20 minutes. Not once did she rush the process nor appear bothered by the delicate and tedious actions. Great customer service!! I wish more establishments hired individuals who go above and beyond to meet the needs of its customers! Thank you Mariam for making my day!!🤗

  • 5/5 Marcus B. 1 year ago on Google
    Mariam was my agent. What can I say, she roped me in, got me a solid deal and I pulled the trigger. Polite, professional and aggressive without being pushy. Everything you’d want in a saleswoman.

  • 5/5 Robbie S. 2 years ago on Google
    Wow! When it comes to Mother’s Day it’s always hard finding something for my mom. I thought I was going to be stuck in quite the pickle this year but Marissa came to the rescue! I’m so thankful for her patience in helping me find the perfect gift. I’ll be looking forward to seeing my mom’s reaction on Sunday. Thank you thank you!

  • 5/5 Zuly M. 2 years ago on Google
    Reeds jewelers in the Potomac mills mall is by far the best jeweler in Woodbridge VA with their exceptional customer service alone! My husband and I had been shopping around helping my brother in law find the perfect ring for his engagement. After visiting other shops in the mall some known names and some smaller we soon realized what they all had in common and what truly set Reeds apart. As soon as you walk in the atmosphere is very inviting. The greet is natural and pleasant. Not overwhelmingly aggressive making you feel judged nor the get to business or move on type of way either. We had the pleasure to sit with Chris, such a knowledgeable and charismatic person that took his time to answer all of our questions and made us feel heard and completely secure in the purchase. So much so my husband and I went back alone to purchase our own wedding bands which I was very specific with details on modifying the original band in stock and he was a dream to work with. Having had a incredibly terrible experience prior with my own engagement ring. This was a blessing! He went above and beyond with updates and reassurance that the ring would get to me in time for my wedding during COVID mind you! I couldn’t say better things about this location and team that provided us such high quality service. Upon visiting for a good ol shinning on my band recently, Marissa was amazing! She listened to me ramble about my prior time with the other jeweler obviously I’m still bitter haha and she even advised me with information to help ease my tension which I couldn’t be more thankful for! She was so helpful, so engaged and made me feel so cared for, I loved feeling that. Needless to say I will 💯 recommend this team to everyone and we will return whenever we need to invest in new pieces. They make the experience so worth it!! A++

  • 5/5 Edyn G. 6 months ago on Google • 2 reviews
    Lina and Mariam we’re very helpful and they gave me an amazing deal on the G-Shock watch.

  • 5/5 Mario R. 6 months ago on Google • 2 reviews
    Excellent costumer service. Chris took care of me and he did a really good job helping me out on my decision for my wife's present. Thanks guys.

  • 5/5 Trinitee P. 5 months ago on Google • 2 reviews
    Carlos was so helpful at Reeds! We needed to exchange two rings because they were too big. The rings were out of stock but Carlos delivered something even better and with a smile at that! He even saved us a few bucks with the different rings. The one on my finger is the new ring! All that to say he was amazing. Thank you Carlos!

  • 5/5 reagan b. 9 months ago on Google • 1 review
    Top Notch Customer service from Carlos & Marissa! Came in looking for the perfect ring & Carlos was very knowledgeable and was so helpful to guide me the right direction. Needles to say, Im beyond happy with my purchase and thankful for such amazing customer service!

  • 5/5 Elizabeth K. 7 months ago on Google • 2 reviews
    Excellent customer service!! I had my wedding and engagement rings cleaned here and it was a complimentary service. The sparkle so beautifully and everyone was so kind. Thank you, Carlos, Marissa, and Mariam— I will recommend your specific store to all friends, family, and colleagues!

  • 5/5 Frewoini I. 1 year ago on Google • 2 reviews
    Mariam was such a wonderful associate. She helped polish my traditional gold jewelry passed down by my mother, for my daughter's wedding. She took such wonderful care of my pieces and walked me through the process. There were two other assistants that added to my experience, Chris and Marissa. They checked in while I waited and ensured I was comfortable with the process as these were precious gold pieces. Overall this was such an outstanding experience, I will definitely be visiting this location again.

  • 5/5 Lucretia J. 2 years ago on Google • 1 review
    I'm so thankful for Marissa. She helped me find the perfect gift for my Mother for the upcoming holiday. She took her time showing me many options because I wasn't really sure what to get. I'll be returning I saw some other items I'd like to get for myself and I'll be asking for her by name.


Call +1 703-490-8704 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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