Colony at Centerpointe image

Colony at Centerpointe

Apartment building Apartment rental agency

One of the Top rated Apartment buildings in Brandermill


Address

14400 Palladium Dr, Midlothian, VA 23114

Website

www.colonyatcenterpointe.com

Contact

(804) 533-4359

Rating on Google Maps

4.60 (245 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 5 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shaun 10 months ago on Google
    Hello potential tenant, I’m taking a few moments to give you the courtesy of a review of this place having lived here, and dealt with endless annoyances, and petty dealings by Colony management. This is my unbiased opinion but also one shared by much of the current tenant base who are all slowly making their way out as newer and better buildings are coming up around very quickly. Review: One star just for showing up (like the SAT) but it honestly should be less. This place is truly terrible and has gone downhill fast with the current management team. Prices say luxury but everything about the amenities and the apartments scream basic and even low-end. Fees…there are fees for everything and the morons they hire to manage this place couldn’t exist without these fees because they sort of make up for their incompetence and help them hit their quotas. Yes, there are quotas which is why when things are slow they’ll start charging you extra for things or having your car towed because it is touching the white line in your own parking spot. It’s all just revenue generation for them- and it’s frankly disgusting to see some of the older residents in the community struggling to afford to live there while everything about the quality of it goes so far downhill. Low-end appliances that never get fixed (dryers that don’t actually dry), AC that is constantly going out and needing repair, and garbage disposals that can’t handle much more than water. Snarky, rude and generally intolerable front desk folks who try to suck their residents dry by constantly raising prices on everything but then host weird little forced interaction giveaway events (very let them eat cake) in order to try to buy their affection. How about just don’t raise rent every 5 seconds and/or try to tow your residents or charge them $100 for plastic bracelets, etc. these people don’t care about you and will literally do anything to make a buck because they’re so badly mismanaged. I have it on good authority that they’re actually being sued right now because of how they dealt with some resident interactions, and I believe that based on how they responded to some of the issues I raised with them during the time I was there. If you’re smart and you’re reading reviews like this before signing a lease I’d like to offer to help answer any questions you have about this godforsaken landfill and help you make a better, more informed decision to live elsewhere. I certainly wish I would have had someone warn me before living here. All the best on your apartment search and I hope you find the right place down the road or across town.
    5 people found this review helpful 👍

  • 5/5 Derrick G. 1 year ago on Google
    I can honestly say I've enjoyed my experiences here the past year and half. The office has always been very friendly. Bianca always welcomes me with a smile when I walk in. I have dealt with Diamond briefly and she was nice too. But Hannah is the one who keeps it running smooth. Attentive, resident-focused. Always has events for the residents that are thoughtful and appreciated! I told them about the paper towel dispensers in the bathroom and they got new dispensers. Something as small as that makes a difference to me! Maintenance is awesome and of the big reasons I like this property. Joel is really friendly and Arnaldo is also great but Ryan Grady gets it done. A microwave went out and Ryan got the microwave the next day. He communicates, he's professional, and a good guy. Been to a few complexes and overall impressed with the team here!
    2 people found this review helpful 👍

  • 5/5 Derek E. 9 months ago on Google
    Excellent maintenance staff. All 3 gentlemen are like members of our family. We are truly appreciative to have them. They do everything with a smile and you can tell they truly care about the tenants here as it shows in their work and they kind way they treat you.
    1 person found this review helpful 👍

  • 5/5 Megan K. 7 months ago on Google
    We love the team here at Colony! They are always kind and they care about the tenants. When we’ve had issues with neighbors or needed maintenance they have always responded quickly and with personalized attention. They make our community feel like a home! And we love the events like Trunk or Treat, and food trucks!

  • 5/5 Mya W. 7 months ago on Google
    Worked with Bianca and she is amazing! Unfortunately because of the prices I don’t think I could afford it but I definitely enjoyed looking around. Hopefully one day when prices are a bit lower. However, I loved the tour and the beautiful scenery. Thank you Bianca for the wonderful experience!

  • 5/5 David J. 9 months ago on Google
    These apartments are nice, well kept, and in a great location. Maintenance is very responsive and helpful, especially Ryan. He goes above and beyond. The office staff is professional and courteous. They have food trucks and all sorts of events. The grounds are well kept. I would recommend this place to anyone.

  • 5/5 Mike S. 11 months ago on Google
    Great place to live. Beautiful landscaping. The maintenance team are quick to respond to issues. The management staff are super friendly and engaged. The weekly food trucks are awesome.

  • 5/5 Derek G. 9 months ago on Google
    Courtesy and hospitality was displayed from applying here all the way through move in day! Kind staff, ready to help in which ever way possible. They also have a prompt maintenance team. Nice apartment and community!


Call (804) 533-4359 Open on Google Maps

Trends



Last updated:

Similar Apartment buildings nearby

Hunter's Chase Apartments image
1
Hunter's Chase Apartments
Apartment complex
😠 Attached is one of multiple videos that I have sent Hunters Chase about loud stomping and noises from the floor above. I have been to the office multiple times, and each time they tell me they will send a letter or email but the following night, more noise ensues ( sometimes louder than before ). I...
3.20 (126 reviews)
Sapphire at Centerpointe image
2
Sapphire at Centerpointe
Apartment complex
👍👍 Hello! I wanted to take a few moments to recognize Trey from maintenance. He was very professional, patient, and understanding about our maintenance concerns. One has to be a good listener to understand and resolve issues. Trey encompasses that skill in addition to others. Thank you for your profe...
4.30 (41 reviews)
Last updated:
()