Everyone was friendly. It was refreshing to go in and be greeted by someone with Great customer service skills. I gave it 3 stars because of parking. I will never go downtown shopping again. No parking signs everywhere. I parked at a 2 hour parking sign and came out the store 15 min later and it was a ticket on my car. $25 for not registering at a machine that Was all the way at the end of the block.

The ladies here these days are super friendly! I've never had such a customer service oriented experience at a rainbow... usually we know we just manage our expectations but I had to make a point of how lovely the staff and manager was during my visit. The music was good too.

Whenever I come to shop here always Excellent Customer Service a regular customer they know me they always assist in help always kind. Ask you how you doing they don't see you for a while they show you concern they really care. What's been going on they make you feel at home, this is truly a great place to shop for everyone all sizes even little young boys and girls beautiful personalities🙏💝👌🏽

I went in the store for the first time yesterday. The manager greeting me by saying “hi Queen” I was like hhhey but I need socks my feet . She said I got you. The manager and the cashier was awesome. I will come again

“Manager” Saepreanna Matthew’s is HIGHLY UNPROFESSIONAL, the worst of the worst! I went to return a shirt and she sat at the register and tried it on, saying this is the shirt I was looking for while turning her back to me. She argued back and forth with me and was rude & extremely condensing. The place was messy and so was the staff. I think she’s mad because she’s 50+ working as a rainbow manager. Yikes. Already sent a complaint to the BBB and speaking to corporate tomorrow morning! I also have audio of her admitting “I am a nasty person” yuck

I'm just start off by saying THIS is one work place that Got Alot of things going on behind the fence. it's the district manager Vivian she's very unprofessionally ruled unconsiderate need more training on how to talk to people in the work place. Listen to both sides and NOT just one and needs to hear both sides before judging someone off of what someone else said. Then she made a statement saying that if I call customer service I'm really pushing it so tomorrow morning I will be on the phone with customer service cuz I love to push it you will not talk to me with no respect at all..it's always someone higher then district manager Vivian .To me she is really a very big joke and needs to step down if you can't show any respect.

Have a variety of items that looks really good, but staff were mean. I almost didn't buy what I wanted. I'm glad I didn't let them deter me for buying better my tops and shoes were just so perfect. They need to be more customer friendly. Don't know if it was because it was coming to the end of their work hours, an hr before closing. It's no excuse though.

My experience was fantastic. The service was amazing, and everyone was welcoming. Saepreanna assisted us and made us feel like we had known her forever. The store is very clean as well. Great people, great deals, great atmosphere.