Flowers Bakery Cafe Laurel
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I came in with a few friends last night and got the fruit tart which looked great i took a bite lastnight and went to eat the rest today and found a BUG baked into the tart crust, if I hadn’t picked it up to eat I wouldn’t have seen it and would’ve ate it. My friends also ate cake and other pastries from there, so it’s no telling if those had bugs.
The most powerfully creative and delicious baked goods I’ve ever tried.
Quedan mal no lo recomiendo
No compres en ese lugar haces una orden y te dicen una hora cuando tú vas a recoger la orden ala hora que te dicen ellos no tienen nada te dicen algo y que regreses entre hora i media
The woman upfront was very friendly once you enter! Just be mindful that not every bakery dish is available daily!
Ordered and paid for a special cake for my daughter’s 13th birthday almost a month in advance. Go to pick up the day of and the lady says “Oh I’m sorry I forgot to put your order in.” Showed no sincere apology. This is the second time that they agreed to make a cake and failed to do so. Greatly disappointed with their service.
This cake they TRIED to sell me was THE most PITIFUL cake I'd ever seen in life! ***Before I start this review, I want to say that Michelle, the sales representative was always helpful & courteous & based on the cake & my initial experience with ordering this cake, she is a complete asset to this company.*** So, I first inquired about ordering a cake for my husband's Surprise Birthday Dinner close to a month in advance (Late June/Early July). I sent a message through their email system on their website. I waited about a week I think & wondered why I hadn't received a response. When I called to inquire, Michelle stated that the other representative erased my message & that she found my inquiry. This should've been my red flag to run because of the unprofessionalism, but I was still interested because of the location for pick up. I needed a bakery in Laurel. After that fiasco, I explained to Michelle that I just needed a beautiful yellow cake with chocolate icing. No fondant. Michelle responded by saying that they don't do fondant, but there are clearly custom cakes on their website covered with fondant. I didn't say anything, & that should have been my 2nd red flag. The cakes on the website must be stolen images. But I continued with my order because Michelle was so helpful & courteous & I didn't want a fondant cake anyway. Michelle then goes on to ask if I could send photos of the design of the cake that I wanted. While I was looking, she actually sent me some photos of cake choices to choose from. I chose from her selection. I paid for the cake in advanced & we ended the call. On pick up day, Michelle said that the cake was ready & texted me a photo of the cake. To say I was blown away in the most negative way is an understatement. The cake looked NOTHING like what I ordered! The bottom icing was not chocolate, but some type of dingy, light brown icing. The top of the cake looked like it was sinking in the middle. The sorry 7 dipped strawberry on the top were not fresh. You can tell because the tops were turning light green, yellowish. When I called & told her that was unacceptable, she said that they were trying to fix it & I told her that I was on the way. She knew that cake was a mess. I arrived at the store & immediately requested a refund. My husband accompanied me & at that point, his surprise, his custom Birthday Cake, was RUINED! For the life of me I can't understand how this cake was even able to leave the bakery it was made in & how the baker thought that this was ok. Thank God that my husband is a grown man & that this cake was not for my children. This experience was sad & disappointing. We had to end up buying cupcakes from the Harris Teeter. If you cannot fulfill a service, especially of a product that a sales representative suggests to a customer, then you should not take a customers money & give them trash. TERRIBLE EXPERIENCE & WOULD NOT RECOMMEND! The 1 Star is for Michelle's customer service.
If I could leave 0 stars I would! I’m not sure where they got their inspo pictures from but there is NO WAY that the photos of the cakes they “made” were actually done by them. I spent hundreds of dollar on a cake that looked a hot mess and looked absolutely NOTHING like what I ordered not even the color or details matched ! I’ve been waiting for over 5 months for a response from the manager. What I asked for vs what I received is ultimately ridiculous!!!! *side not I asked for the picture of the pink cake but in a light purple color and got a grey cake instead *
The chocolate mousse cake was phenomenal! We picked up a cake for my friend’s bridal shower here and everyone kept asking where the cake was from. The cake was devoured and gone, people got second servings because it was so good! The staff was very friendly and helpful.
Smells like heaven. Walked in and got a cake for my birthday 🎂. Yes I bought my own cake. I want what I want. I never disapoint myself.
Everything is great, clean place, friendly staff, delicious cake.. one recommendation to the bakery is to put price tag to each item…the fruit tart is $5.25, &it’s ok to me…I will order a drink next time…
Llegue el día lunes 31!de marzo a la cuatro y media de la tarde y no había nadie para atender al rato salió un joven no miro y fuimos ignorados so sigui viendo su teléfono y regreso al interior de la bodega no sé como un negocio quiere tener clientes si no hay personal idóneo para atención al público nadie va querer ir donde no atiende pueden revisar las cámara a la hora y fecha antes mencionado En
My cousin ordered a cake from this place which from the work recommended by years ago wouldn’t have been our first choice, but as time progress so to people and business so we decided to give them a shot. Well needless to say we were highly disappointed. We ordered a Minecraft cake with cost $125. When we went to pick up the cake, it was a brown sheet cake with green fringes as a border. Nothing to what the inspiration pics that were sent. Then they had the nerve to turn the cake in looking like that. There was another Minecraft cake being picked up that looked way better. I e had to come back while they “fixed it” all they did was add a Minecraft word to the front face and some toys in top. I wouldn’t recommend this place to any of my friends for any cakes. I would’ve been better off ordering a cake from Harris Teeter.
Very nice service, would be one of the reasons I come back. But the sweets themselves, eh. I liked how they weren’t too sweet though. They seemed low on choices which was slightly disappointing. Java Chip frappe was good. The caramel cookies were surprisingly good too, again not sweet(good thing). I’d say give them a try. We gotta support the small businesses!
Was honestly surprised by the quality and perfect amount of sweetness of their cakes. Will be visiting again when in the area.
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Large supermarket chain with deli & bakery departments, plus health & beauty aids.
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