Southpoint Animal Hospital image

Southpoint Animal Hospital

Veterinarian Animal hospital Emergency veterinarian service Veterinary pharmacy

One of the Top rated Veterinarians in Durham


Address

5601 Fayetteville Rd, Durham, NC 27713

Website

southpointpets.com

Contact

(919) 226-0043

Rating on Google Maps

4.90 (458 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 7 AM to 6 PM
  • Tuesday: 7 AM to 6 PM
  • Wednesday: 7 AM to 6 PM
  • Thursday: 7 AM to 6 PM
  • Friday: 7 AM to 6 PM
  • Saturday: 8 AM to 3 PM

Featured Reviews


Frequently mentioned in reviews: care (24) staff (14) Southpoint (13) years (9) team (8) time (8) Doyle (7) amazing (7) kind (7) Animal (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Taylor R. 2 years ago on Google
    Best animal hospital in Durham! Dr Doyle is amazing and has been there for us whenever we need him. We even flew back from California to have a surgery performed on our boxer dog because we trusted Dr Doyle more than our current vet. Highly recommended!
    3 people found this review helpful 👍

  • 1/5 John S. 1 year ago on Google
    FORMER EMPLOYEE: Huge conflict of interest in upper management: Practice manager and co-owner doctor are married (both ensure wages are kept low/inconsistent while keeping costs down) and the medical team and client care leads are also married (the micromanaging dream team). They will put you on a performance improvement plan at the drop of a hat, and when reevaluated they move goal posts once you've met their initial expectations just to keep you constantly reaching for the unattainable before finally firing you. SPAH's idea of morale boosting and employee appreciation is some cheap vet brand promo materials they received, bagels and coffee, and the chance to watch the practice manager and their spouse go on their second vacation in a row. Don't expect any wage increases or bonuses. If you're in client care and happen to have a pretty bad day or if you're naturally a little heavy handed with the phone, fully expect the assistant to the practice manager watch you like a hawk and report every single "infraction" to one of the two leads. When the leads leave early, the workday goes by much more smoothly and everyone flows together on the same wavelength. When they're present, everyone is on edge, even if they don't show it. Finally, the front desk staff is always understaffed but is always firing. I really loved my coworkers, they are really the ones that make this place what it is today. But just know, every time you bring your pet in and the front desk is empty except for one person, the phone going off every second while that poor employee is left to their own devices with 1 angry client and 3 waiting to be roomed, and is looking for the best opportunity to walk out: don't take it out on them. Take it out on the upper management directly. They are the ones that foster these conditions and continue to make no improvements.
    2 people found this review helpful 👍

  • 5/5 Sarah T. 2 years ago on Google
    Very kind and helpful staff. Always a pleasure for our vet visits and I loved doing puppy class with Lynn here. Scout says thank you for 4 years of great vet care and letting him showing off his tricks for everyone.
    1 person found this review helpful 👍

  • 5/5 Heidi J. 2 years ago on Google
    We switched vets after 4 years of going to the same one, and my first visit with the doctor at Southpoint was fantastic! Now our primary care for my beloved labrador, she took his situation very seriously and made moves to get him in for surgery right away. She went above and beyond and cared about my Marshall so much. They were very nice and helpful, with me having a toddler and a baby to carry, as well as Marshall, they brought us in right away.
    1 person found this review helpful 👍

  • 5/5 Fei N. 1 year ago on Google
    The team was lovely and very personable. I live a little further out but I was adamant on my search for the best care for my new kitten but also wanted to be cost efficient, too. Dr. Crenshaw was ever so patient with my questioning as this was my first kitten to care for and the team that took care of my kitty were very willing to make it as comfortable of a first visit for both me and Churro. So pleased to have found an awesome veterinary practice!
    1 person found this review helpful 👍

  • 5/5 Keegan W. 3 years ago on Google
    We have been with Southpoint Animal Hospital for the past 4 years for my cats. All of the staff there is wonderful but I need to give Dr. Doyle a BIG shout out for helping me introduce another cat to my senior cat over the past year. I had so many questions and he was so helpful and responsive to my many questions of introducing them and then getting the new cat, Enzo, acclimated. Even after several months with us, Enzo started exhibiting stress behavior that Dr Doyle was able to help me navigate. He went above and beyond helping us and we are so grateful to him and the rest of the SAH staff.
    1 person found this review helpful 👍

  • 5/5 Luna H. 7 months ago on Google
    My cat, Luna, has been a patient here for over a decade, but I didn’t start appreciating them until I needed them the most (typical). At this point, Luna was a senior cat and diagnosed with hyperthyroidism. Dr. Farling gave me a Vet recommended option #1 to her hyperthyroidism and I went for option #2 (because I didn’t think I could afford 1) for about a year. She was getting worse and she was all I had to live for (not being dramatic). I let go, and I let Dr. Doyle lead the team and caring her hyperthyroidism. It’s been two years she’s been cured! But then, she got kidney disease. I was beside myself. I don’t care how old she is, she is like me, we are young at heart. I let Dr. Farling know that I would only be interested in option #1 from now on. I did the best I could to follow option #1, and I couldn’t believe it when I found out Luna’s kidney levels actually improved since! Like, are you following me?!? They keep giving me Luna’s lives back! Now I have Lulu (my kitten) and Dr. Elise on the team and I’m actually happy to take my cats to the vet. You’d be silly not to take your pet here. Thank you SPAH! #9livesofluluandluna
    1 person found this review helpful 👍

  • 5/5 Megan C. 7 months ago on Google
    The staff at Southpoint are truly extraordinary. Their kindness and skill is amazing. I've had three senior animals receive care with them - some with particularly challenging health issues and behaviors - and I really couldn't imagine being better taken care of. They navigate hard situations and behaviors with incredible care and compassion and make it look easy. They consistently go above and beyond, and I really feel like I have partners in taking the best care of my animals. I cannot recommend them highly enough.
    1 person found this review helpful 👍

  • 5/5 Laura A. 1 year ago on Google
    Wonderful, compassionate and caring group of folks!! Highly recommend. Everytime I bring my dog in they treat him so lovingly and I can tell they truly care about his well being. Everyone from the front office folks, staff, assistants, office manager, and docs are terrific and just super nice. Dr Doyle is especially amazing - very, very thorough and very knowledgeable and caring - went out of his way to answer my many questions/concerns and made sure Ace got the very best of care! Much appreciation to everyone working there!
    1 person found this review helpful 👍

  • 5/5 Jessica G. 9 months ago on Google
    A great clinic with great people. Dr. Lapham was our regular vet and wonderful, but every vet we saw here for incidental needs was really good. Their love for animals is clear, and they do everything possible to make both dogs and humans comfortable. After being recommended by several fellow animal shelter volunteers, I brought my dog Zeus here for around 8 years. I always felt like my concerns were taken seriously, I understood the reasoning behind the vet's recommendations, and always that any test or course of treatment was truly necessary. Good vet care can be expensive, but I never felt like money was being spent for no reason. We lost our Zeus at 14 years old after discovering cancer that had metastasized and was causing internal bleeding. I would bring any future dogs here, and I recommend SPAH to all my friends who adopt animals.
    1 person found this review helpful 👍

  • 5/5 Whitney S. 1 year ago on Google
    I took my very anxious (absolutely terrified of the vet) dog to Southpoint today. I was really blown away by their kindness and gentle way of interacting with her. They made me feel really comfortable even though going to the vet is generally almost as nerve wracking for me as it is for my dog, ha. Everyone I interacted with was patient and kind. And speedy! No waiting around, we were called straightback and seen right away. I'm so glad to have found them!
    1 person found this review helpful 👍

  • 5/5 Keira W. 7 months ago on Google
    I absolutely love Southpoint Animal Hospital! They take such amazing care of my pets and provide personalized service. They always check up on the pets after they’ve had an appointment which is a wonderful touch. If you’re in the Durham area - this is definitely the place to bring you fur babies!

  • 5/5 Linde G. 6 months ago on Google
    We absolutely adore Southpoint Animal Hospital! Our dog gets genuinely excited to find out who he is going to see that day — even though he’s been poked and prodded all over by the staff, he is still obsessed with them because they make it easy and even fun. The staff is so kind to both the animals and humans, and we can tell they truly care about the wellbeing of our pet. They also do Happy Visits where dogs can visit the office just for fun (nothing but treats). We are in very good hands with SPAH!

  • 5/5 Jenni T. 7 months ago on Google
    I've had nothing but good experiences at Southpoint Animal Hospital and would happily recommend them to any pet owner! Everyone, from the front desk staff to the the nurses and doctors, is so kind and competent and clearly really cares about their patients. My previous dog passed away earlier this year after being sick for months; during that time, Dr Lapham personally answered my calls and text messages on evenings and weekends, going above and beyond anytime I needed guidance. After it was time to let my pup go, I received a condolence card in the mail signed by the whole staff, and the hospital even made a donation in my dog's name to a local charity. Truly exceptional organization that cares deeply about providing the best service.

  • 5/5 Cheryl U. 7 months ago on Google
    I have been going here for years. This was the first time my pup had to have surgery. Dr Garcia was very clear and understanding when discussing our options. The care and follow up was amazing and I felt comfortable with the treatment. The people up front are so friendly and helpful as well. I highly recommend if you’re looking for genuine caring and professionalism!

  • 5/5 Sandra T. 6 months ago on Google
    I've taken my dogs to Southpoint Animal Hospital since 2015. I adopted two rescue dogs knowing that they would receive excellent care from their veterinarians and staff. The staff is always very helpful and they have the technical knowledge that makes the visit easier. The vets are very kind and take their time to explain everything in a way that's understandable. They are up to date on research, journals and anecdotal experience. They are extremely caring. I highly recommend Southpoint for all the right reasons.

  • 5/5 Andrew H. 1 year ago on Google
    Always a great experience from check in to check out! Vet techs and Vets are knowledgable and our dog, Boots, felt comfortable during our pups appointment. Also, anytime we need to schedule or request records the process has been quick and easy

  • 5/5 Michael R. 1 year ago on Google
    Today we lost our bestest friend Kafka and the team at Southpoint could not have been more compassionate and caring with his end of life care. 🙏🏽 it was the most difficult time of our journey with our fur baby and the team at SPAH helped us through this very difficult transition. Heaven welcomed a new angel today. Thank you SPAH for your professionalism, respect and compassion 🥲 during a truly heartbreaking experience.

  • 5/5 Steven S. 1 year ago on Google
    Great vet! We take both of our dogs here and we really like this vet. Everything is communicated clearly to us and we feel like our dogs are in great hands. Pricing is very fair. Highly recommended!

  • 5/5 Samantha M. 1 year ago on Google
    We could not be more pleased with our experience over the last 4 years at Southpoint Animal Hospital. Our primary vet is Elise Hattingh but we have had great experiences with all of the vets and staff that have worked with our pets. Our dog and cat are both in their senior years and Southpoint has been amazing at helping us care well for our animals and their various health concerns. They have gone above and beyond for us so many times. It is so clear they care deeply for the pets they serve as well as their owners.

  • 5/5 Stephanie J. 1 year ago on Google
    SAH is simply the best. The staff are all very kind and highly compassionate. Dr. Doyle always makes my anxious dog feel at ease, and takes the time to answer any questions that I might have. I can’t recommend them enough!

  • 5/5 Trevor H. 1 year ago on Google
    Our dog is a rescue and has never liked the vet. Originally we took him somewhere that was not friendly or patient with him. We started taking him here a few months ago and they have been INCREDIBLE. We’ve done a ton of social visits and they have been so accommodating and patient. He loves the vet now. Shout to Billy for always taking care of us and being excellent with our dog.

  • 5/5 Maggie C. 2 years ago on Google
    We have nothing but amazing things to say about Southpoint Animal Hospital. We have a reactive dog who is very anxious about vet visits. Everyone there has been so kind and helpful in making sure our dog gets the care she needs. They are extremely knowledgable and understanding of our situation every time we go there.


Call (919) 226-0043 Open on Google Maps

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