My wife and I stayed for two days in the Junior Suite; I believe. We considered cancelling to stay in a different town. I am glad decided to check in because we stayed an extra night. The pictures do not do the room justice. The service and food make this place a perfect location for holiday. We will be back!

The bar in this hotel is a joke. They serve us the wrong tea, coffee is pretty bad. Is this really a five star hotel?

Thank you for amazing stay, great staff/crew. Everyone is very kind and professional.

Tonight we arrived at Lausanne Palace bar with a joyful mood wanting to spend a chill night. However we met servant Thomas treating guests with a very disrespectful attitude. In the start it was just an order misunderstanding; therefore he came back to speak with us, and all we wanted was an apology because it was a mistake on his side. Although we were very unhappy we still maintained our attitude to speak with him nicely, but he turned his back and walked away from us when we were still in the conversation showing disrespect. He also came back and took our bottle of wine away and told us to get out. This is not what we expected at a 5 star hotel. We want to share this disappointment with everyone because we hope in the future nobody else gets treated this way by servant Thomas at Lausanne Palaces’s bar. In addition we would like to kindly suggest the hotel to not hire employees that don’t even know how to respect their guests.

Great awesome hotel located in the center of the city. The hotel might be a tad bit old, but it is very well kept! The room we stayed in was the junior suite with lake view. It was totally awesome. The room was spacious. It has separate living room and a balcony overlooking the lake. It also comes with complimentary minibars items. All the staffs from the valet to the housekeeping were very friendly and helpful! I definitely recommend this hotel for all travelers.

Absolutely amazing property right in the heart of Lausanne. It's an easy walk to the old town and Cathedral, and steps away from amazing restaurants. The staff here is absolutely incredible, and I truly appreciated their genuine warmth and hospitality from the moment we drove up and the valet opened the door. Also a huge shout out to Matthew for being a fantastic concierge with amazing recommendations!

I stayed here in 2015 for a conference in Lausanne University. This hotel is really something! The view of Lake Geneva from my room was amazing – I went for the lake view, and it was totally worth it. The staff were polite, just not over-the-top friendly.

A fantastic place to eat a delicious meal, or to enjoy a cup of tea while contemplating a relaxing view. Peaceful and chic, near the lake.

We went to the Hotel bar for an apéro. Excellent staff, nice choice of wine and an interesting menu for a small bite allows you to enjoy some hours after work. Beer and cocktail prices are not reasonable.

Perfect stay. Spacious, comfortable and clean room. Fantastic bathroom. Good internet connection. On arrival we ate in the bar - excellent. We really enjoyed dinner at the Le Grand Chene restaurant: excellent service and food.

A wonderful hotel. Very clean and comfortable. It would be nice to be able to make tea in the room as well. Not everyone drinks coffee.

Dear Team, I wanted to express my sincere appreciation for the exceptional experience I had during my recent stay at your hotel. From the moment I arrived, I was impressed by the level of service and attention to detail that your staff provided. The room was not only clean and comfortable but also beautifully decorated, creating a warm and inviting atmosphere. The amenities and facilities exceeded my expectations, and I particularly enjoyed the spa, on-site restaurant, and the Bar. Your staff members were incredibly courteous and attentive, always ready to assist with a smile. They went above and beyond to make my stay memorable, and their professionalism was truly commendable. The dining experience at Du Grand Chene was a highlight of my stay. The food was delicious, and the service was impeccable. I also appreciate the special attention given to accommodating my dietary preferences. A big thanks to the bar employee Mr. Ashvin Iyacootee,he is very dedicated and passionate and very great professional employee. Thankyou very much to all the bar employee at the LP. Overall, my stay at your hotel was a delightful and memorable experience. I look forward to returning in the future and will wholeheartedly recommend your establishment to friends and family. Thank you for making my stay a truly exceptional one. Sincerely, Priya Jacober

Breathtaking lake view from the lake view room. Impeccable service from the staff.

This was a special treat for our 25th anniversary and we stayed there for the last four nights of our two-week European vacation. Our room was quiet, very comfortable, and had a nice deck and view of Lake Geneva. Cindy, at the Concierge was especially helpful and arranged a rental car for us. Lausanne is a beautiful city and convenient to lots of things to do! We throughly enjoyed our stay.

Beautiful hotel and amazing room with alot of space.. friendly staff coming back for sure

Great hotel. Great service! All of the workers are kind and really helpful! I want to thank Cindy for her help and kindness. Great hospitality! We will miss you! Rooms are nice. Ours was with unforgettable view! Thank you guys! Photo with a view from the balcony:

Every time, every stay, allways the same… awsome and close to perfection. Rooms, service, ambiente, ererything. Worth every penny and allways eager to come back. Thanks to all of you for the outstanding « easter » experience and see you soon.

A breathtaking view from the room - just amazing! The room was nice and the Minibar was included in the pricy room-rate. Unfortunately the SPA was only open till 8pm, because of “covid” we always had to ask for towels and their was no tea, apples or something similar available. There was also only a in-room breakfast available because of covid - from this kind of hotel I would expect some creativity for serving a 5* breakfast. I like the place very much and stayed there several times in the past and I have excellent memories about it could be also a 4* this day’s.

A wonderful hotel with great views of lake Geneva. We took a lake view room and the view was just beautiful. The rooms are fairly large. What’s really beautiful about the hotel is it’s grandeur and old world charm. Every floor has a grand staircase which looks beautiful in the evening. The breakfast is good but nothing great yo talk home about. The staff is neither warm nor cold. They’re courteous but not to the extent of being friendly.

Last minute booking with my daughter and 2 small infants and nothing was too much bother. Service with a smile. I highly recommend

An amazing experience overall. The staff is extremely attentive and knowledgeable. They all spoke at least 3 languages if not more. We received a 5 star service from the moment we stepped out of the car. My only complaint is not having had more time to stay and walk inside the building itself. The views from the room are gorgeous and it's located less than a minute away from the entrance of the subway station. You can walk to the opera from it too.

Lausanne Palace was sheer perfection. Everyone there was so incredibly kind and extremely knowledgeable about the area. Christophe helped us plan our phenomenal days in great detail (boats, trains, restaurants). Matthew had stupendous suggestions from locations not to miss, wines to drink, and information about the area. The hotels was stunning, room top notch, food phenomenal. The gentleman standing at the front welcoming us, chatting, teaching us about life in the area--we were so enriched from every conversation we had. I hope to return one day. Spectacular! 10/10!!!

Our four night stay at the Lausanne Palace was spectacular. The entire staff was very attentive, from the front desk and extending to the Concierge - Christopher - who was the best with great dinner and activity suggestions. Thanks for a wonderful stay and we look forward to returning some day!

We’ve had an enjoyable stay, very friendly staff and helpful. Many thanks !

Very good hotel in excellent location

This is a magnificent hotel located conveniently at the heart of Lausanne, minutes away from Parc Montbenon. We were so impressed with the service and the spectacular room and the beautiful spa that our next visit is already in planning. Thank you, Guillaume, for making sure our stay there was fabulous.

This hotel is beautiful. We can have lake view rooms. It is located in the center of Lausanne City. There are several restaurants, a bar, a tea room. There is also a spa. A wonderful experience.

The rooms are decent and the hotel facilities are grate .. but the staff are awesome and very friendly and helpful specially the breakfast restaurant staff.

Okayish hotel apart from getting my room late... But they keep the indoor temperature at 24C/75F degrees. Folks, there's an energy crisis going on in europe... I shouldn't have to listen to a humming AC to cool my room to a bearable sleeping temperature during swiss october.

Excellent hotel with very large and bright rooms, very clean. I think the staff had a perfect attitude, they were very helpful and kind. The area is very beautiful, in the center it serves many points and with the feet for those who love walking.