5/5 Dion C. 11 months ago on Google
We
recently
had
the
opportunity
to
stay
in
two
excellent
LHW
properties
in
Lausanne
and
Vevey.
This
short
review
covers
our
two
nights
stay
in
the
Hotel
Royal
Savoy
in
Lausanne.
The
entire
experience
we
had
during
our
stay
showcased
what
a
formidable
luxury
hotel
this
property
is.
Our
booking
was
made
with
Virtuoso
and
tied
to
my
LHW
membership.
We
were
very
lucky
to
have
been
upgraded
to
a
spacious
lake
view
room,
which
was
very
well
appointed
and
furnished
with
modern
amenities.
The
fresh
orchids
was
an
unexpected
nice
touch
as
well.
Shower
strength
was
great.
Housekeeping
standards
was
top-notch:
even
the
balconies
of
our
room
were
kept
tidy
and
clean.
Noise
insulation
was
perfect.
Service
was
its
strength.
It
was,
in
my
opinion,
the
distinguishing
factor
between
a
generic
five
stars
property
and
a
luxury
property
that
goes
beyond
it.
From
check-in
to
check-out,
everyone
had
a
smile
and
just
wanted
us
to
have
a
great
stay.
We
were
warmly
welcomed
by
Sophie
in
the
front
desk
who,
together
with
her
colleagues,
were
determined
to
make
our
stay
in
Lausanne
truly
memorable
from
Day
1.
The
room
service
gentlemen
were
very
kind
and
had
no
issues
trying
to
arrange
the
table
for
us
to
have
dinner
at
the
small
verandah,
and
promptly
removed
the
dishes
once
the
dinner
is
over.
(In
fact,
it
was
the
best
room
service
performance
we
have
experienced
so
far
in
our
life).
The
ladies
in
the
spa
welcomed
us
warmly
and
explained
the
various
facilities
we
could
use.
I
was
also
originally
hesitant
about
dining
in
such
a
posh
hotel
property
because
I
did
not
like
a
chi-chi
dining
environment.
The
dining
experience
was
never
stuffy.
In
fact,
the
service
staff
at
the
restaurant
during
our
dinner
made
our
dining
experience
very
enjoyable,
with
wonderful
cooking
by
the
chefs,
of
course.
That
would
be
some
highlights
of
my
stay.
Was
it
100%
perfect?
No
stay
would
be
100%
perfect.
It
was
close
to.
This
would
easily
be
one
of
the
most
memorable
hotel
stays,
if
not
the
best,
we
had
the
opportunity
to
experience
in
our
lifetime.
We
were
always
made
to
feel
welcomed
and
to
treat
this
property
as
a
second
home
throughout
my
stay.
We
were
sad
to
leave,
but
we
look
forward
to
returning
again.