1/5 Janina S. 1 year ago on Google
This
was
really
one
of
the
worst
hotel
experiences
I
have
ever
had,
especially
when
considering
the
high
price
for
the
room.
Several
things
were
unacceptable
or
that
could
be
considerably
improved:
1.
There
are
very
few
plugs
in
the
rooms,
none
of
them
close
to
the
bed.
But
worse:
international
guests
need
an
adapter
for
charging
since
all
plugs
are
specific
for
Switzerland.
I
asked
for
one
at
the
reception
and
the
pointed
me
to
a
vending
machine
that
they
had
installed
in
the
reception
area.
The
adapter
was
sold
for
21
CHF.
I
refused
to
buy
it
and
found
a
cheaper
one
in
one
of
the
supermarkets
right
next
to
the
hotel.
Yet,
this
is
still
outrageous
given
that
the
hotel
must
be
used
to
welcoming
guests
from
abroad.
2.
The
room
windows
cannot
be
opened.
Therefore,
my
room
was
extremely
hot.
I
tried
to
switch
on
the
air
conditioner
but
it
was
only
a
fan
and
whenever
it
was
on
there
was
a
very
strong
smell
of
smoke.
I
asked
the
hotel
staff
whether
I
might
be
getting
another
room
but
they
indicated
that
this
was
impossible.
3.
There
is
no
fresh
water
in
the
room.
I
bought
a
bottle
of
water
at
the
reception
for
which
they
charged
me
7
CHF.
4.
There
was
no
fresh
fruit
served
for
breakfast.
5.
My
showerhead
was
broken,
which
meant
that
I
could
only
shower
by
holding
the
showerhead
in
my
hand
What
was
nice
about
the
hotel
was
the
free
pass
for
public
transport,
the
reception
area,
and
the
selection
of
beers
on
tap.