Brasserie Grand-Chêne image

Brasserie Grand-Chêne

Restaurant Bar Brewery Restaurant brasserie

😠 Is a unpleasant experience. The place is half empty when we walked in. The guy with grey suit at the bar counter gave us a werid look and brought us to a dirty staircase walked a level down. And told us arranged a "chef" table. To our shock, it's a table right next to their kitchen. He gave us a "do... People often mention service, quality, restaurant, table, Lausanne, oysters, great,


Address

Rue du Grand-Chêne 7-9, 1002 Lausanne, Switzerland

Website

www.lausanne-palace.ch

Contact

+41 21 331 32 24

Rating on Google Maps

4.10 (311 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 am to 10:30 pm
  • Friday: 7 am to 11:30 pm
  • Saturday: 12 to 11:30 pm
  • Sunday: 12 to 10:30 pm
  • Monday: 7 am to 10:30 pm
  • Tuesday: 7 am to 10:30 pm
  • Wednesday: 7 am to 10:30 pm

Featured Reviews


Frequently mentioned in reviews: service (11) quality (8) restaurant (8) table (7) Lausanne (6) oysters (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Priscilla M. 3 months ago on Google • 16 reviews New
    Is a unpleasant experience. The place is half empty when we walked in. The guy with grey suit at the bar counter gave us a werid look and brought us to a dirty staircase walked a level down. And told us arranged a "chef" table. To our shock, it's a table right next to their kitchen. He gave us a "do not serve Asians" attitude. This staff needs to brush up his uneducated English and knowledge of wat is "chef" table. I hope this management be slapped one day. 27th December 2023 evening.
    2 people found this review helpful 👍

  • 1/5 Alessandro D. 1 year ago on Google
    - Dishes are average in terms of taste, presentation and quality of ingredients. Absolutely not worth the premium price - Staff in the restaurant is disorganised and front desk of the hotel is not attentive and almost unfriendly
    2 people found this review helpful 👍

  • 3/5 Pablo Wendlandt B. 11 months ago on Google • 27 reviews
    Good food, a Little overrated for the place it is. But at the end is just a fancy hotel restaurant. The service was slow and at some point they can be rude… but again is a fancy hotel restaurant.
    1 person found this review helpful 👍

  • 1/5 BEN C. 3 months ago on Google • 6 reviews New
    It's an disappointment to be brought to a table outside of the restaurant, below, less than a metre away from kitchen. Refer to attached picture. That is the area where the kitchen is located. Having a chef table proposal right in the kitchen area supposed to be ok. But not in that specific area. We are Asian. Doesn't mean we are slaves or servant.. I am paying to dine in here, not paying to be humiliated. Racists restaurant.
    1 person found this review helpful 👍

  • 5/5 Andrea G. 2 years ago on Google
    Best place in Lausanne, for the coquillages. We ate in the kitchen and it was a feast. Top quality oysters, shrimps, langoustines and crab. The wine list is short and good. I really recommended it for the shellfish. Enjoy.
    1 person found this review helpful 👍

  • 5/5 Jewel O. 2 years ago on Google • 378 reviews
    This place is buzzing all the time. Friendly and helpful staff. Overall Great customer experience. The quality of the food was amazing. I Definitely recommend this restaurant. Great decor and ambiance 🤩👍🏽

  • 5/5 Victoria Uwauma N. 1 year ago on Google
    Great food and service! Something very historical about the atmosphere too.
    1 person found this review helpful 👍

  • 5/5 Richard M. 1 year ago on Google
    Great old-style restautant with extraordinary services. Even at the close to closing time they serve us as in the midle of the day. Food was tasty and very good quality. Good location. Ill come back on my next visit to Lousone!
    1 person found this review helpful 👍

  • 5/5 Ahmed A. 7 months ago on Google • 293 reviews
    One of my favorite restaurants in Lausanne, they have great classics dishes from the region made with great ingredients and delicious recipes. The staff are all very friendly and the chefs are amazing 👌🏼

  • 4/5 Eric D. 2 months ago on Google • 140 reviews New
    I have travelled the world extensively over 40 years. I ate at all restaurants ranging from pop & mom’s to Michelin three stars. This is my honest review of the restaurant Brasserie Grand-Chêne inside the Lausanne Palace Hotel. This is a beautiful brasserie with lots of wood. It exists since 1950’s and saw many celebrities going there as evidenced by name plates and pictures. The food is very high quality French brasserie style. The turbot fish I had was well prepared and cooked and the sides were good as were other guests’ (perch fillets; octopus). They also prepared upon my request an off-menu berries & fruits salad. Service was generally kind and proactive. They are famous also for their seafood platters.

  • 5/5 Suradech S. 3 years ago on Google • 115 reviews
    Had a lunch menu and it was delicious. Friendly service with a good sense of humour and very attentive. Good choice of the menu and the dessert was excellent as well. Very nice ambient. Will come back again for sure.

  • 5/5 Katharina A. 1 year ago on Google • 41 reviews
    Definitely a place to visit. Delicious food, fresh ousters. Cozy atmosphere and excellent service. Even deserts were amazing!

  • 5/5 Adrian 1 year ago on Google • 17 reviews
    Exquisit Seafood, as well as the wine, really nice, courteous staff. Perfect Crème Brûlée. Really recommend!

  • 5/5 C 2 years ago on Google
    Amazing sea food, super fresh, even better meat and all other dishes. The Malakoff is an incontournable, service is great and very warm. One of the best brasseries I’ve been to so far!

  • 4/5 ADS 11 months ago on Google
    Awsome new menu card. Clean and professional service. Excellent brasserie cuisine fairly priced. One of Lausanne‘s classics and definitively worth a visit. Before or after, go for a drink at LP’s, « the » hotel Bar closeby.

  • 4/5 Britta M. 1 year ago on Google
    Saturday night and the place was jumping. The big attraction is the fresh seafood bar where they are shucking oysters as you walk in. Not being a fan, I stuck to Schnitzel with boiled potatoes (tasted as if they came out of a vacuum pack? could be wrong) and it was totally delicious. Also great selection of ice cream (sorbet): I went for pear / mandarine, my friend had ginger / mandarine, each flavour was delish. We were served by a delightful young man, very efficient and curteous.

  • 5/5 Alyssa T. 1 year ago on Google
    My favourite place in the world for an escalope de veau. Only thing I wish is that they still made the bread selection at the start (like a small white sourdough, soft one with oregano on top, etc) instead of the sliced bread. But this is a totally personal / sentimental suggestion as my sister and I used to be obsessed with these.

  • 5/5 Daniel H. 1 year ago on Google
    Excellent place, oustanding dining & atmosphere, friendly staff, highly recommended.

  • 4/5 Nicolas V. 7 years ago on Google
    Good food and nice ambiance. Quite calm. Service a bit slow.

  • 5/5 Adam S. 5 years ago on Google
    Wonderful food. Delicious oysters and great veal head. A bit pricey. Good service.

  • 4/5 Trang N. 6 years ago on Google
    I came here sold on the idea of having some oysters and fresh shell fish. However, I was disappointed as sadly the shuckers take their breaks between the times of 2:30-6:30. So I was made to order something else. Do pick a seating upstairs, it's quite nice looking down to the main level. Had a lovely parsnip foiegras soup. Rich and creamy, probably artery clogging but one only lives once. My main I ordered mussels off the main menu. Incredibly fresh and tender. While it's super slow during this time 3:00... The waitress was prepping for the dinner guests. I had a couple of times get up to ask for another glass of wine along with the check.

  • 4/5 Flavio R. 4 years ago on Google
    Excellent service and tasty food, possibly prices are on the high side—but in line with the location

  • 4/5 Lionel R. 5 years ago on Google
    The best brasserie of Lausanne. Friendly service, nice menu, smooth ambient. We had the oysters, its the season. Try to book a table, they are always busy, but we were lucky and show up early. Be careful the oyster man starts at 7.00pm. Not before... The oysters were great, served with bread and their sauce garlic... Nice experience... Just have to handle swiss prices=high, for a Brasserie part of the Lausanne - Palace...

  • 1/5 Yves C. 3 months ago on Google • 2 reviews New
    I recently visited the Brasserie du Grand Chêne with a friend, looking forward to a delightful evening with superior food. Unfortunately, the experience was disappointing, particularly with the service. Initially, the waiter seemed disinterested. When asked for a drink suggestion, his lack of effort was evident – offering only 'Champagne?' and then 'beer?' without any enthusiasm or further options. Regarding the food, my Saumon Gravlax appetizer, priced at CHF 34, was underwhelming. It consisted of nearly dry blinis, which appeared to be of basic supermarket quality, topped with ordinary smoked salmon mixed with Cantadou cheese. This dish, which I could replicate for less than CHF 3, was not the Gravlax I expected. The rest of our meal followed suit - overly expensive and lacking in quality and flavor. Additionally, the waitstaff's behavior was concerning. They were openly disrespectful to each other behind the counter and generally carried an inappropriate demeanor. In one instance, a waiter broke a glass near our table, and the debris was not cleaned up for the remainder of our meal. In conclusion, while the Brasserie boasts a beautiful setting and an appropriate dress code for a high-end establishment, the food quality does not justify the high prices. Coupled with the subpar service, the overall experience did not meet the expected standards of such a reputed restaurant.


Call +41 21 331 32 24 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery

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