KFC image

KFC

Restaurant Fast food restaurant Hamburger restaurant Chicken restaurant

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. People often mention chicken, price,


Address

Pl. de l'Europe 9, 1003 Lausanne, Switzerland

Website

www.kfc-suisse.ch

Contact

+41 21 211 39 25

Price rating

$$ $$

Rating on Google Maps

3.40 (1.6K reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 11 pm
  • Friday: 11 am to 12 pm
  • Saturday: 11 am to 12 pm
  • Sunday: 11 am to 11 pm
  • Monday: 11 am to 11 pm
  • Tuesday: 11 am to 11 pm
  • Wednesday: 11 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: chicken (12) price (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Thanos K. 4 years ago on Google • 171 reviews
    Not bad, chicken is tasty but super expensive. Unlimited refills but quality of sodas very low: dispensed pepsi color was white! Size of nano milkshake gave me a chuckle, look below, but was delicious.
    3 people found this review helpful 👍

  • 3/5 Guy P. 4 years ago on Google • 79 reviews
    Plenty of French fries but no Chicken ready to be served . Everything came directly from the kitchen, which made me think it must be super fresh, hot and crispy ! Nope...Chicken was warm and soggy though the taste was there ! Not crowded even though it was noon, 20 minutes for a bucket of 8 ! Weakest link was the counter bloke who wasted a lot of time checking and giving out the orders ...checked and opened my bucket 3 times while trying to understand what was written on the printout held in his hand ! Sadly no Manager in sight to back him up, only a tall employee walking around pretending to give instructions ! Needs improvement all round with Management up front ! Price wise it was expensive compared to other countries..but this is Switzerland, overheads, labour and rent are high ! Can't imagine what the rent is for this place but should be astronomical ! So I'm guessing that you will need much more customers and transactions ! Hoping to return soon and find improvements !
    4 people found this review helpful 👍

  • 2/5 Jerald 4 years ago on Google • 108 reviews
    Price excessively high. Menu: no possibility to adapt your menu to your personal tastes. (I like wings and chicken legs, only menu available is with one leg and 3 wings --> after that you can reorder to satisfy your hunger.) so you easily pay 45 for two people which is the price of a good burger in a nice restaurant. Apart of no possibility to adapt your menu and the price, the wait is just no sense. First time we came, we waited for 45 minutes on a Monday night and gladly, the manager was distributing 20chf vouchers to apologise. I think you have a lot to learn from the competitors such as the golden arches. Undeniably, they do have the best processes and work chains. We went twice to KFC flon, the second time because we had this 20chf voucher. If the price was not that expensive for so little quantities, no doubt I would have come at least ten time since the opening. and I believe I am speeking for many people out there. In the colonel menu my wife took, they said 2 tender bites included. we thought it would be the big filets... instead, she received 2 tiny little chicken balls in a huge American box. American dream is still far away I guess. or at least give an adapted sized box! The Burger was a mess inside the box. salad out of it, chicken not centered and almost out as well and the bottom bread was also on the side. Zero point for the Swiss presentation. See pictures attached Positive points: the unlimited soda refill station and the chicken itself which feels like being of a much better quality than in other countries. I hope those comments will help the brand improve your customer satisfaction. KR
    3 people found this review helpful 👍

  • 1/5 Astrolog Roxana Lusneac C. 5 months ago on Google • 8 reviews
    The lady that was doing the cleaning, did the trash with the same towel that cleaned after this the tables. Just felled dirty and everything! That’s not normal!
    2 people found this review helpful 👍

  • 4/5 weiq 1 year ago on Google • 141 reviews
    Quantity was rather small for the price. Food was hot and tasted fresh. The place was also clean and service was fast. Good for a quick bite but nothing too filling.

  • 2/5 Noémie N. 1 year ago on Google • 8 reviews
    Not wheelchair or pushchair friendly, you need to go up 5 steps to collect your food and that's also where the disabled toilets are! Tables were dirty, no sign of anyone cleaning them. The food is KFC so I love that there's one in Lausanne now but honestly, the place looks quite run down. Room for improvement!
    1 person found this review helpful 👍

  • 5/5 maoanz 1 year ago on Google
    Really nice chicken, happy that there are KFC since not so long in Switzerland. The only improvement they can do, the WC are not so clean, but it is quite common in many restaurants in city center. Keep opening more branches.
    1 person found this review helpful 👍

  • 1/5 Leona K. 2 years ago on Google
    The worst KFC which i visited ever. Personal IS Very Very slow. We wait 27minutes for order 2 bbq burgers menu. After this Long time We did not get what We already payed. No extra cheese And Bacon, no mashed potatoes. And KFC in Swotzerland IS Very different than KFC in Prague.
    1 person found this review helpful 👍

  • 5/5 TJ R. 3 months ago on Google • 44 reviews New
    NOT Salty Hot Wings, I loved it. Quick serve, a lot of table to sit.

  • 1/5 Natan Swiss R. 2 months ago on Google • 28 reviews New
    Came to make an order , the staff was laughing and ignoring . Than i needed to repeat twice my order as the cashier was busy laughing with her co workers . Than she just left ! Never saw it in my life ! I went out without ordering

  • 5/5 Shirley D. 7 months ago on Google • 8 reviews
    Great place to dine in for a quick lunch or snack. There is a great variety of different menus with delicious chicken, a lot of vegetarian options and also healthy salad and coleslaw options :) I highly recommend it!

  • 3/5 joanna l. 10 months ago on Google
    Cleanness was much to be desired on all the first floor tables, that Saturday night., and French fries were not cooked well.

  • 4/5 SOUMYANANDA G. 1 year ago on Google
    The chicken was fresh and the burger was great. Even with Swiss prices, they're reasonably priced for the quantity offered. Loved the fresh coleslaw.

  • 5/5 Wiimoteplus 8 months ago on Google
    Great Food, and great service. We always get served in less than 5 minutes

  • 1/5 Muji M. 1 year ago on Google
    Bad service, especially the ladies servers they are not friendly & welcome. I have ordered chicken crispy but it is not cook enough. Not worth it with the expensive price. Not recommended KFC in Lausanne Switzerland!

  • 3/5 Mathieu L. 11 months ago on Google
    Had had KFC in the USA, this food is not even remotely the same. The chicken is not that crispy… and very greasy. The coleslaw… how can I say this… this is not coleslaw! Mashed potatoes and gravy were not the worst. The dessert are ok 👍🏼 But omg the price… seriously ?!?!? 50 chf for 3 persons included a 9 years old boy.

  • 4/5 Lisse-Lotte H. 7 months ago on Google
    Always nice to have a rare visit, but the tables could have done some cleaning.

  • 2/5 Samson D. 1 year ago on Google
    Oof, I used to love and eat KFC in Dubai. But I don't know what they think they are selling here. I ordered the big bucket thinking I was going to get chicken thies.. but all I got was around ten rectangular nuggets. It was very expensive also if I remember. In short, not going there again

  • 2/5 Amm E. 1 year ago on Google
    Place is big and the location is really good. Food is ok, even though chickens are not crispy. Friendly staff. Drinks seems to be diluted! It feels like 50%water added to the drinks! Some times you have to ask them to clean the table before sitting, They just need a push!

  • 5/5 Anam s. 1 year ago on Google
    Drink with street view Peanut shake and chocolate shake 😄

  • 5/5 Zane B. 1 year ago on Google
    Hands down, nicest, largest and most modern KFC i've ever stepped foot in!

  • 3/5 Good F. 1 year ago on Google
    not really clean. good chicken. swiss prices.

  • 3/5 Dani Capraro (. 2 years ago on Google
    The restaurant is beautiful. Unfortunately they closed the upper deck and we're not able to sit and needed to wait. The food was not that tasty than in other KFC.

  • 1/5 Cynthia T. 2 years ago on Google
    TERRIBLE experience since it's my 3rd day in the city and i went to kfc to have my lunch and after ordering/paying, they asked for my Covid certificate and i showed them a screenshot of my online vaccination shots that i got in Lebanon but they refused to accept and told me if you are trusty we can let you in but if not you cannot sit inside so i had to take my food out with me on the street and eat it in the cold.. if this is how they treat their own citizens then SHAME on them!!

  • 5/5 reef r. 5 months ago on Google • 2 reviews
    The KFC was bigger then it is in Alabama and the art work was pretty good I liked the Neon sign. Over all 9.8 out of 10


Call +41 21 211 39 25 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
    • ✓️ Paid street parking
    • ✓️ Paid multi-storey car park
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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