I hadn’t seen Lauren in long time but she remembered me like it was just yesterday. She’s kind, warm, compassionate and a clearly caring professional. She makes the patient feel safe and cared for. She never rushes, answers questions thoroughly and even laughs at my jokes (this seems silly but a doctor who can laugh with me means I’m set at ease if i’m in a difficult or scary situation!) . I couldn’t ask for better. Everyone at HealthQ from phone staff to desk staff to the practitioners are wonderful. Always a good experience from start to finish.

It's easy to make an appointment through their website. However the staff was unorganized and the nurse practitioner didn't seem helpful. When I expressed my concerns on the changes of my body that some medical professional websites (e.g. CDC, NIH), I was just told that my body is not the same as 5 years ago.

Updated my info @ the time I made my appointment on Nov 7 (including phone number). Just arrived to my scheduled routine appointment and was refused service because they text a phone # of mine from 12 years ago and whoever has that # now canceled my appointment. All via text. Denise the supervisor (super helpful) had to step in because the front desk staff were extremely unhelpful and rude. I feel totally unwelcome now because of a mistake they made. I've been waiting an hour already for my 9am appointment.

I’ve been calling this office since the 9th of January and still have not gotten an appointment and tried booking online and you guys DO NOT PROVIDE ABORTIONS at your location so you should probably take that off your website since it’s false and I would have to go to another facility for it. Do better.

Getting an appointment has been next to impossible. Your trans health care was stellar at first, but my partner has been without his prescription since November as every appointment he’s made has been cancelled on your end and every rescheduled appointment after the fact has also been canceled by you. Please do better for your clients

Super easy to get an appointment, got an appt within a week of calling. Easy and supportive experience getting my IUD placed. They play cool music too. Highly recommend!!

I am so in love with this doctor’s office. The staff team is incredibly patient, loving, and helpful. Rachelle always takes the time to talk to me and just makes me feel comfortable and welcomed! I’ve been going to Health Quarters for almost 15 years now and I would never go anywhere else. Thank you for all your support, compassion, and judgement free zone. Your dedication in this field is highly appreciated and noticed!

I was referred by my doctor to get an IUD at Women’s Healthcare. Not ever visiting an obgyn before (because my general doctor does basic obgyn procedures), I looked them up and noticed they didn’t have the best reviews. I’m a huge proponent for everyone having their own experiences. However, knowing I’d be going in to get what some called “a horrible” procedure, I didn’t want to chance going somewhere where a common review was judgmental staff. Instead, I went to this place that my friend recommended- liking what I saw from the reviews as well. Wow was I impressed! I don’t get very uncomfortable in these types of situations. However, I could see how if you were someone that did, this would be the place for you. The staff made me feel comfortable- they were professional but very laid back. If you needed to get something done privately, I could see how this would be a great place. The office is small and quaint kind of hidden in the lower-level entrance of the building it’s in. It’s a small waiting area where only- at the time- two people were allowed in (COVID) and wasn’t open for anyone to walk in. Never being a patient before, I felt the staff asked relative questions but didn’t bore me with unnecessary questions or information. They asked me if I had questions and told me things I needed to know about my procedure/how it would feels/aftercare but I told them I did my research so I didn’t get any long spiels of information I already knew. I was warned of possible negative side affects of this IUD and was offered other kinds as alternative options but once I told them exactly what I wanted I didn’t feel pushed to change my mind. I think it’s also important to note that the staff openly displays acceptance of lgbtq+. Could not recommend enough.

If you haven’t found the right clinic for yourself, I recommend checking out the Haverhill HQ’s Office. They all are amazing! The receptionist is friendly and she always has a smile on her face. I always feel welcomed and comfortable every time I have an appointment here.

Came here for a life changing procedure with my fiancée , and there was music blasting the whole time. You could hear it here before entering the office which threw us off immediately. Given that this was a serious moment in our lives we didn’t understand why we felt like we were in a club. I could barely comfort hear over the music or hear myself think. You Never know what people are feeling in these moments. Thought it would be a more serious environment given the circumstances of our visit. At least turn it down.