In Portugal, hospitals are not only visited in emergencies, but people also go there for moderate problems on the weekend or in the evening. At Santa Maria you can also be treated as a foreigner

A terrible experience every time I am obligated to come here. Starting with the arrogant doorman who allows some friends to park in front of the hospital and to others give a different treatment. Lack of parking is another serious problem at this hospital. 3 girls at the Ageas Seguro counter and none of them seem to be working with pleasure or at least doing what is their job and are paid for. They make us feel that we are not welcome and they are there to do us a favor. They complicate what is easy many times, gives the feeling that they take pleasure in seeing people despair. I came to see a room full of patients waiting to be attended and one of them Ageas girls , gets up very calmly, stops attending people, picks up her lunch box and goes to have her lunch in the greatest of relaxation even that the feeling in the room is full of tension and people awaiting for more than 2 hours to see the doctor. The way this hospital is run, I am not surprised that someone told me that in recent years this hospital has lost many contracts / protocols with insurance companies that preferred to seek better care for their clients in other hospitals. A bit awkward in a hospital but... Positive point goes to the cafeteria where the employees are friendly, humble and show pleasure in what they do and in serving well even though they are perhaps the most underpaid.

(Translated by Google) Orthopedic doctors only do administrative service to insurers. They follow the protocol that suits them. PATIENTS are mere commodities to justify the earnings of these criminals (doctors?) Who aggravate the clinical condition of people with the goal of increasing their income ... (Original) Médicos ortopedistas só fazem serviço administrativo ás seguradoras. Seguem o protocolo que lhes convém. Os PACIENTES são mera mercadoria para justificar os ganhos destes funcionários (médicos?) criminosos que agravam o estado clínico das pessoas com o objetivo de alargar os seus rendimentos...

(Translated by Google) I had an appointment today, July 7th, as I live 100km from the Santa Maria hospital, I have to count on possible obstacles in the traffic so I leave with some advance. Surprise of my life when I was about to arrive with less than 1 hour to go before the appointment I received a call saying that the doctor had not come. In detail, the appointment was for 12.30 pm and the doctor in question had an appointment early in the morning, if they had been warned as soon as they knew I was going to miss it, it would have avoided so much inconvenience. I lost 1 day of work (€) because it was an appointment for my son, toll expenses and gasoline. I asked to speak with the person responsible to make a formal complaint, again surprised: they were unwilling to send me around and leave without being heard or giving me any explanation. Terrible service, customer service leaves a lot to be desired. When they do not want to listen to the people who use the hospital, it is a sign that they are not open to criticism and if they are not open to criticism they are not concerned with improving and providing better health care. And speaking of health, it's really bad! (Original) Tinha consulta hoje dia 7 de julho como moro a 100km do hospital Santa Maria tenho que contar com possíveis obstáculos no trânsito por isso sai com alguma antecedência. Surpresa da minha vida quando estava quase a chegar faltando menos de 1 hora da hora da consulta recebo uma chamada a avisar que o médico não tinha vindo. Detalhe a consulta era para 12.30hs e o médico em causa tinha consulta logo no início da manhã se tivessem logo que souberam que ia faltar avisado tinha evitado tanto transtorno. Perdi 1 dia de trabalho(€) porque era consulta para o meu filho, despesas de portagens e a gasolina. Pedi para falar com a pessoa responsável para fazer uma queixa formal, outra vez surpresa: ficaram de má vontade a me mandarem de um lado para o outro e sai de lá sem ser ouvida ou me darem qualquer explicação. Péssimo serviço prestado, atendimento ao público fica muito a desejar. Quando não querem ouvir as pessoas que utilizam o hospital é sinal que não estão abertos a críticas e se não estão abertos a críticas não estão preocupados em melhorar e a prestar melhores cuidados de saúde. E falando em saúde é mesmo muito mal!

Chama-se miguel trigueiros, é cirurgião ortopedista no Hospital de Santa Maria no Porto. Operou-me neste hospital a um joelho em Setembro de 2021 com a promessa de que resolveria o meu problema. A seguir à cirúrgia disse-me que tudo tinha corrido muito bem e que dentro de 2 meses estaria totalmente recuperado. Dois meses depois não só não estava recuperado como me sentia pior do que antes da intervenção cirúrgica. Dores permanentes a caminhar, impossibilidade total de correr, o joelho constantemente a inchar pelo líquido produzido, o que nunca me tinha acontecido. Tentei ligar-lhe, não me atendeu. Foi-me marcada uma consulta para 3 semanas depois apesar das dores e das fortes limitações que sentia e que referi no telefonema realizado para os serviços do hospital. Escrevi-lhe uma carta a manifestar o meu desagrado mas não me respondeu. Tive de recorrer a outro cirurgião para tentar atenuar as consequências mas foi-me dito que o mal estava feito. Actualmente caminho com dificuldade, com dor e sinto-me incapacitado. Antes da intervenção cirúrgica fazia caminhadas de 6 a 7 km sem dificuldade. Actualmente não consigo caminhar mais do que 1 km sem que tenha de parar com dor. Também não consigo estar de pé parado mais do que 5 minutos porque a dor transmite-se às costas e não mo permite. Muitos meses depois, não vendo qualquer evolução favorável sobre o meu estado, sou forçado a concluir que este médico me incapacitou para o resto da minha vida.

(Translated by Google) As for the compliance with schedules it is terrible, as a general rule they send users to a schedule and then they are obliged to wait according to the convenience of the service (as in the last century!), Having the users' time at their leisure (Dr did this who operated on my son). I wrote in the Complaints Book, exercising the right of any consumer, and then said Dr. was angry and made a "tantrum" in the next consultation, and said that for the next one I would not treat my son! (I don't want to either!). This arrogance is repugnant. In the reception hall, I was shocked by the cleaning staff to collect the garbage from the bins by hand (essentially users' masks) and then, with the same glove, they arranged the wheelchairs, which were used by users and other employees to transport goods. (COVID19 Plan based on saving garbage bags). (Original) Quanto ao cumprimento de horários é péssimo, regra geral mandam vir os utentes para um horário e depois são obrigados a esperar conforme conveniência do serviço (como no século passado!), dispondo do tempo dos utentes a seu bel-prazer (fez isto o Dr. que operou o meu filho). Escrevi no Livro de Reclamações, exercendo um direito de qualquer consumidor, e depois o dito Dr. ficou zangado e fez "birrinha" na consulta seguinte, e disse que para a próxima não tratava o meu filho! (também não quero!). Repugnante esta arrogância. No Hall de receção fiquei chocado com as funcionárias da limpeza a recolherem o lixo dos caixotes à mão (essencialmente máscaras dos utentes) e depois, com a mesma luva, arrumavam as cadeiras de rodas, que eram usadas por utentes e outros funcionários para transporte de doentes (Plano COVID19 baseado na economia de sacos de lixo).

(Translated by Google) I went to the Hospital, the doctor was waiting for me and even spoke to me, at the time of delivering the SNS number I was without internet by the operator and I needed to somehow access the internet, an attempt was made to connect via WIFI (which did not work any), I mentioned this to the attendant who was very THOUGH! And I said I couldn't do anything, I took my document that was in her possession and left. The doctor who was very polite for the signal was waiting and the attendant was throwing a tantrum instead of proposing a solution!!! To work with the public, education is necessary. In a way, I have some guilt for not having the SNS with me, but the process should be facilitated. And with education and tact everything is solved, especially in the health area. If this hospital were public I would even understand the limitation! (Original) Fui ao Hospital o médica estava a minha espera e até falou comigo, no momento de entregar o numero de SNS eu estava sem internet pela operadora e precisava de alguma forma acesar a internet, foi feito tentativa de conexao via WIFI(que nao funcionava de forma alguma), comentei isso com a atendente que foi muito GROSSA! E disse que nâo podia fazer nada, peguei meu documento que estava em posse dela e fui embora. O médico que era muito educado pro sinal estava a espera e a atendente dando chilique ao invés de propor alguma soluçáo!!! Pra trabalhar com o publico é necessário educação. De certa forma tenho certa culpa por nao ter o SNS comigo porém o processo deveria ser facilitado. E com educação e tato se resolve tudo, principalmente na área de saúde. Se esse hospital fosse público eu até entenderia a limitação!

I had a great experience on a Sunday morning at Santa Maria hospital. I went to see a General Practitioner around 11:15 without having an appointment. I first call the hospital and the receptionist told me that I can come. Although I could not speak Portuguese but the security was friendly, he just ask for my identity card, I gave him my passport since I'm not from Portugal. The receptionist too was friendly (She could speak English). Since, it was a Sunday, there was no queue for me and the place is very clean. And as a first time patient who didn't have a medical insurance my consultation was 60 EUR. I was happy that the doctor also could speak English. The doctor was very attentive and she also explained my prescriptions very well. Although I hesitated to go there because of all the negative reviews, I guess we will have different experiences. Remember it was a Sunday...Best wishes!

(Translated by Google) Dermatologist Adão da Fonseca to avoid!! Main negative issue in this hospital that I have observed. Choose another dermatologist if you go to Santa Maria. (Original) Dermatologista Adão da Fonseca a evitar!!!! Principal questão negativa neste hospital que eu tenha observado. Escolham outro dermatologista se forem ao Santa Maria.

(Translated by Google) Foundation, IPSS and Hospital that charges fees for services that it does not. Pay close attention to the invoice they present. They charged me 180 euros in fees invented by the doctor. This is called mockery. Beware of the lack of seriousness! (Original) Fundação, IPSS e Hospital que cobra honorários por serviços que não faz. Muita atenção à fatura que apresentam. Cobraram-me 180 euros em honorários inventados pelo médico. Isto chama-se burla. Cuidado com a falta de seriedade!

(Translated by Google) A shame, in the emergency room having to pay so much money for the second time and neither diagnostic tests do nor analysis at all, the doctor was not professional, made an MRI application, but they didn't apply for authorization to my insurance today. I get there and leave without taking the exam because the clerk simply refused to make the authorization request a normal and ordinary thing. A real shame they are stealing money from people. Unfortunate (Original) Uma vergonha, nas urgências ter de pagar tanto dinheiro pela segunda vez e nem exames de diagnóstico fazem nem análises nada, a médica não foi nada profissional, fez um pedido de ressonância magnética, mas não fizeram o pedido de autorização ao meu seguro ou seja hoje chego lá e venho embora sem fazer o exame porque simplesmente a funcionária se recusou a fazer o pedido de autorização uma coisa normal e comum. Uma autêntica vergonha andam a roubar o dinheiro às pessoas. Lamentável

For me is the best hospital in Porto, thanks to all nurses, doctors and assistants.

(Translated by Google) The hospital of Santa Maria is a disgrace to public service. Please do something, do something, those eligible (Original) O hospital de Santa Maria é uma vergonha para o serviço público. Por favor façam algo, façam algo, quem de direito

(Translated by Google) Dr. Hernâni Rocha Pereira, orthopedist, Inedible doctor, inhuman and without professional ethics! It is to regret. . (Original) Dr. Hernâni Rocha Pereira,ortopedista,Médico intragável,desumano e sem ética profissional! É de lamentar. .

Doutora Ana Cristina Ribeiro foi a pior consulta com endocrinologista que já fui na minha vida, rasa, sem empatia e desesperada para finalizar a consulta e ir embora. Procurem outro profissional ou deite seu dinheiro no lixo, só não dou 1 estrela, pois o hospital é bom. A minha vontade era sair sem pagar, pois até a minha médica da família é mais especialista que esta “médica”.

(Translated by Google) dermatology even tear your skin! Carey. (Original) dermatologia até te sacam a pele! Careiros.

(Translated by Google) Very good service by the staff and very strict in welcoming users in view of the current situation of COVID 19. (Original) Muito bom atendimento pelo pessoal e muito rigorosos no acolhimento dos utentes face à situação actual da COVID 19.

Cozy hospital with good professionals and good organization. The spaces have improved.

Absolutely positive Staff speaks English, from reception to the doctor. For technical reasons I couldn't pay by card and didn't have any cash with me. I was able to go to the nearest ATM without much suspicion. I absolutely recommend this clinic - even on Sundays.

I can’t commend the doctors and all the staff enough… they all were absolutely fantastic! Being English speaking and not understanding Portuguese, the staff went out of their way to assist me by actually walking with me to the ultrasound section and later the CAT scan section… always being super friendly and helpful. The staff and doctors at this hospital are of the most professional I have experienced and I wouldn’t go anywhere else. Highly, highly recommended!!

We were on vacation with our kids and my son was declining rapidly. We never received service but they do not treat children here and had no pediatrician on call even though their website says they did. Also, no one could speak English and we struggled to communicate. We ended up at hospital luisiadas Porto.

We had an excellent experience here. My partner and I had to visit the Emergency Department while on holiday, and even though we spoke zero Portuguese, everyone was very helpful and spoke english. Service was very quick and we were in and out in less than an hour (as compared to 4 hour A&E waits in london). We only had to pay an €18 international tax too!

(Translated by Google) I was impressed with the hospital, the friendliness and quality provided during my stay was of very high quality. An example to follow ... (Original) Fiquei impressionado com o hospital, a simpatia e qualidade prestada durante a minha estadia foi de elevadíssima qualidade. Um exemplo a seguir...

(Translated by Google) Not recommended. A hospital after discharge the patient takes 3 hours to give the treatment guidelines and provide the latest care ??? Worse only in third world countries. (Original) Não recumendado. Um hospital que depois dar alta ao doente demora 3 horas para dar as guias de tratamento e prestar os últimos cuidados??? Pior só em países do terceiro mundo.

(Translated by Google) Superb treatment of attention, care and competence. Here, health in Portugal is in good hands. Thanks for everything. (Original) Tratamento soberbo de atenção, cuidados e competência. Aqui, a saúde em Portugal está em boas mãos. Obrigado por tudo.

(Translated by Google) Good Morning I made an orthopedic appointment, they called me to make an appointment for another day, today they call me at 1115 asking if I wanted an appointment for today at 1220, I acceded and said I lived in Maia and was going there, I left what I had to do, 1155 called me saying that it had to be canceled that the dr had a meeting, I showed my displeasure and said that I would no longer want to reschedule any appointments, there is no shortage of other places with orthopedics. Terrible organization, it seems to me that everything is going crazy looking at your belly button, I don't even know how insurance companies send their policyholders there, I don't recommend this hospital to anyone (Original) Bom dia Marquei consulta de ortopedia , ligaram me a marcar para outro dia, hoje ligam me as 1115 a perguntar se queria consulta para hoje as 1220, , acedi disse que morava na maia e ia para lá , deixei o que tinha para fazer, 1155 ligam me a dizer que tinha que ser desmarcada que o dr tinha uma reunião mostrei o meu desagrado e disse que já não ia querer mais remarcar consulta nenhuma, não faltam outros sítios com ortopedia. Péssima organização, parece me que anda tudo maluco a ver o seu umbigo, nem sei como as companhias de seguros mandam para la os seus segurados, não recomendo este hospital a ninguém

The 2 times I sought the services of this hospital, I was satisfied. Friendly and attentive staff. Parking is the only negative point, as accessing it is not very easy. At least, for those who don't know the streets well.

Good hospital. I always received a great service when I go there. The staff and the doctors are really nice and very helpful. Thank you!

An example to follow of Portuguese's hospital quality from start to finish

We had a emergency and the doctor give to us an appointment without a booking, they speak in English. And the cost of GP was 60€ . We had a really good experience. Also they start with GP at 8am.

(Translated by Google) My deepest thanks to the hospital management, medical team (especially the UCIC service), nurses, assistants, administrators, reception staff, for all the dedication and care they had with my father. Extreme professionalism combined with exceptional humanism makes each of you heroes, whose gratitude is infinite to me. Well there. (Original) O meu profundo agradecimento à direção do hospital, equipa médica (em especial o serviço da UCIC), enfermeiros/as, auxiliares, administrativos, funcionários da recepção, por toda a dedicação e cuidado que tiveram com o meu pai. O extremo profissionalismo aliado a um humanismo de excepção torna cada um de vós heróis, cuja gratidão é-me infinita. Bem hajam.

Interior labirintico e mal sinalizado. Medicos sem acesso às análises nos computadores individuais. Consulta marcada para as 17.30 só é atendida às 20h. Salas de espera desconfortáveis.

(Translated by Google) I hereby come to thank the Santa Maria hospital, especially Dr Ana Pinto. A 5 star doctor (Original) Venho por este meio agradecer ao hospital Santa Maria em especial a Dr Ana Pinto. Uma médica 5 estrelas

(Translated by Google) I can say that it is part of my work places, being a Hospital that has protocol with several insurance companies (Original) Posso dizer q faz parte dos meus locais de trabalho ,sendo um Hospital q tem protocolo com várias companhias de seguros

(Translated by Google) Made here atestado médico eletronico to change the rights. For the first time here. Lovely people at the reception, the doctor turned out to be very pleasant too. Quickly made an appointment. Somewhere in an hour, we finished all the checks (with conversations) and the certificate was ready and sent to BMI. It cost me all this at the price of admission (in my case, multicare insurance is generally only 8.5 euros). Much cheaper than driving schools offer and faster! (Original) Делала здесь atestado médico eletronico, чтобы поменять права. Впервые здесь была. Милые люди на ресепшене, доктор очень приятный оказался тоже. Быстро записали на прием. Где-то за час мы все проверки закончили (с разговорами) и справка была готова и отправлена в ИМТ. Обошлось мне все это по цене приёма (в моем случае со страховкой multicare вообще всего 8,5 евро). Гораздо дешевле, чем в автошколах предлагают и быстрее!

(Translated by Google) Good night to all the team of Dr. Franz who are taking care of the girl Marta recovering from her health. Congratulations, there would be more people like you to take care of the health of those who most need to be helped free. I am not rich but if I were together me to help you people or children, congratulations to all the medical team and the direction of the hospital santa maria help is what God asks. (Original) Boa noite a toda a equipa do dr.franz que estão a tratar da miúda Marta a recuperar da saúde dela parabéns havia de haver mais pessoas como vocês a tratarem da saúde de quem mais precisa de ser ajudado grátis eu não sou rico mas se fosse juntava-me a vocês a ajudar as pessoas ou crianças , parabéns a toda equipa médica e direção do hospital santa Maria ajudem é o que Deus pede .

(Translated by Google) Friendliness in service, professionalism in staff and competence in the clinical staff. (Original) Simpatia no atendimento, profissionalismo nos funcionários e competência no corpo clínico.

(Translated by Google) Good service and organization (Original) Bom atendimento e organização

(Translated by Google) Excellent professionals. Thank you!! (Original) Excelentes profissionais. Obrigado!!

(Translated by Google) A good private hospital care of the staff and excellent medical and (Original) Um hospital privado bom atendimento dos funcionários e e excelentes médicos

(Translated by Google) Good service (Original) Bom atendimento

(Translated by Google) Best hospital in Portugal. It was answered immediately. Because it's a private hospital and I paid a little for the appointment. But it was worth the money! I did not want to wait 4-6 hours as we needed to in all other hospitals. I recommend 100% !!!! Many thanks (Original) Melhor hospital em Portugal. Foi atendido imediatamente. Pois é um hospital particular e eu paguei um pouco para a consulta. Mas valeu o dinheiro! Não queria esperar 4-6 horas como precisarmos nos todos outros hospitais. Eu recomendo 100%!!!! Muito obrigado

(Translated by Google) It is a hospital with many years of work in the city of Porto. Continually renewing the medical and structural skills to offer the best you have to those who need to go there. My sincere congratulations to all who contributed to the hospital being in the dimension it has. (Original) É um hospital com muitos anos de trabalho na cidade do Porto. Continuamente renovando as competências médicas e estruturais para oferecer o melhor que possui a quem necessita de ir lá. Os meus sinceros parabéns a todos os que contribuiram para o hospital estar na dimensão que tem.

(Translated by Google) Allianz - terrible service (seated men) women know how to be and talk, chairs are not broken and still aggravate waiting 3 to 4 hours, how can this happen in the 20th century I have an anthill arm and I have been waiting since August for the problem to be solved, and on top of that I do not receive insurance, all due to the mistake of the first doctor who has the wrong MRI scan done, but my lawyer will take charge of opening a case against the company and doctors involved. (Original) Allianz - péssimo atendimento (homens assentados) mulheres sabem estar e falar, cadeiras não são desenfeitadas e ainda oara agravar espera de 3 a 4 horas, como é possível acontecer isto no século XX Tenho braço com formigueiro e estou desde Agosto à espera que resolvam o problema e ainda por cima não recebo do seguro, tudo por erro do primeiro médico que manda fazer ressonância errada, mas meu advogado vai se encarregar de abrir um processo contra a companhia e médicos envolvidos.

Always welcoming and pleasant place. Dr. Almerinda Petiz is very professional and warm and she took her time to explain everything. Also, Ana Rita Carvalho from admin who explained everything in English.

Hi My name is jaspreet singh I had work accident I’m taking Physio therapies treatment in hospital Santa Maria in Porto but I had appointment with doctor Duarte Nuno Alegre on 14 July but he did wrong behavior with me he said you have to speak Portuguese if you want to talk with me because my Portuguese is not that good then he opened the door and said go then I came out after that he stopped my physiotherapy treatment because I speak English I don’t understand how he became a doctor with this orthopedic degree but this is really not fair with anyone who are not Portuguese this called resist behaviors but they should good behavior with everyone thank you Thank you

(Translated by Google) Safety (Original) Segurança

(Translated by Google) Excellent hospital. I was welcomed on arrival with open arms. I praise all the people who work here and all those who took care of me and take care of me, are excellent. They provide wheelchairs on arrival and always have a person accompanying us for exams and consultations. I was hospitalized. the room was fantastic with all amenities, very clean and clean. Exceptional meals, homemade food worthy of Michelin stars. This was transported in proper and suitable containers to maintain the temperature. I felt at home. The fantastic environment. The atmosphere is very calm, quiet, without noise, very welcoming. People are very good, very affectionate and work with love. My thanks to everyone. Excellent medical and nursing care. My thanks to Dr. Mário Beça, an excellent professional and excellent doctor. Very attentive, cheerful and very friendly. My thanks to everyone. (Original) Excelente hospital. Fui acolhida à chegada de braços abertos. Rasgo elogios a todas as pessoas que aqui trabalham e todos os que cuidaram e tratarem de mim, são excelentes. Disponibilizam cadeiras de rodas à chegada e têm sempre uma pessoa que nos acompanha a exames e consultas. Estive internada. o quarto era fantástico com todas as comodidades, muito asseado e limpo. As refeições excecionais, comida caseira digna de estrelas Michelin. Esta era transportada em recipientes próprios e adequados para manter a temperatura. Senti-me em casa. O ambiente fantástico. O ambiente é muito calmo, tranquilo, sem barulho, muito acolhedor . As pessoas são muitos boas, muito carinhosas e trabalham com amor. O meu muito obrigada a todos. O acompanhamento médico e de enfermagem de excelência. O meu muito obrigada ao Dr. Mário Beça excelente profissional e excelente médico. Muito atento, bem disposto muito simpático. O meu muito obrigada a todos.

(Translated by Google) Very good. I liked the professionalism. (Original) Muito bom. Gostei do profissionalismo.

(Translated by Google) Everything is very well organized and clean. Friendly and competent staff. Too bad the lack of parking (Original) Tudo muito bem organizado e limpo. Funcionários simpáticos e competentes. Pena a falta de estacionamento

(Translated by Google) Scheduled queries and some urgent cases always very well attended. I recommend (Original) Consultas programadas e algumas de urgência sempre muito bem atendida. Recomendo

(Translated by Google) Clean and organized hospital !!! But only this!! From the reception in the lobby to the doctor, most unfriendly, not even a good day, always without a smile for people !!! Bad service by Dr André Costa, arrogant and presumptuous person !!! For the wages that receive in that hospital the lack of sympathy for the customers mainly through the insurers !!!! Insurance company taking endless days to schedule an appointment, insurance company missing important exams, it took almost a month to give an evaluation of the work accident and later referral for treatment !!!! Seguradora Ageas and lousy, lousy, lousy hospital !!!! I don't recommend it at all !!! (Original) Hospital limpo e organizado!!! Mas só isso!! Desde a recepção no hall de entrada até ao médico, maioria antipáticas, nem um bom dia, sempre sem sorriso para as pessoas!!! Péssimo atendimento pelo Dr André Costa, pessoa arrogante e presunçoso!!! Para os ordenados que auferem nesse hospital a muita falta de simpatia para os clientes principalmente através das seguradoras!!!! Seguradora a demorar dias sem fim para agendar consulta, seguradora a perder exames importantes, demoraram quase um mês a dar avaliação do acidente de trabalho e posterior encaminhamento para tratamento!!!! Seguradora Ageas e hospital péssimo, péssimo,péssimo!!!! Não recomendo de todo!!!

(Translated by Google) It is a good hospital (Original) É um bom hospital

(Translated by Google) Organized, good service. (Original) Organizado, bom atendimento.

(Translated by Google) The pecimo service Starting at the first contact by phone (Original) O atendimento pecimo Começando logo no primeiro contacto pelo pelo telefone

(Translated by Google) Organized, host (Original) Organizado, acolhador

(Translated by Google) Quality and professionalism (Original) Qualidade e profissionalismo

Top

(Translated by Google) Today for the first time I went to this hospital and was super well attended by the ladies who were in the reception. Thank you and continue to do this beautiful job. 😉 (Original) Hoje pela primeira vez fui a este hospital e fui super bem atendida pelas senhoras que estavam na receção. Muito obrigada e continuem a fazer esse belo trabalho 😉

(Translated by Google) You can not have visitors , completely Inadmissible !!!!!! (Original) Nao se pode ter visitas , completamente Inadmissível !!!!!!

Fui operado nesse hospital no dia 30 de Setembro e quero deixar o meu elogio a todo o pessoal hospitalar, desde os serviços administrativos até aos enfermeiros e pessoal auxiliar, todos muito profissionais e de uma simpatia enorme. Ao dr. António Araújo Teixeira e à sua equipa quero deixar o meu muito obrigado pelo profissionalismo e cuidado com que fui tratado. Instalações muito boas. Resumindo: hospital 5 estrelas Recomendo vivamente

(Translated by Google) Hospital Santa Maria Porto after my wife was buried for 4 days for a total hip replacement surgery just saying our compliments (Original) Hospital Santa Maria Porto depois de minha esposa ter estado enternada 4 dias para uma cirurgia prótese total da anca só a dizer bem os nossos comprimentos

(Translated by Google) More than 10 minutes waiting to schedule exams. Incomprehensible! (Original) Mais de 10 minutos à espera para marcação de exames. Incompreensível!

(Translated by Google) Institution that honors the purposes to which it is dedicated. Excellent clinical staff, the best nursing staff I have ever met, excellent therapists, technicians and employees in general. The service could not be better and conditions are very good. I really appreciate what you did for me and I highly recommend it. (Original) Instituição que honra os fins a que se dedica. Excelente corpo clínico, o melhor pessoal de enfermagem que conheci até hoje, excelentes terapeutas, técnicos e funcionários em geral. O atendimento não podia ser melhor e as condições são muito boas. Agradeço muito o que fizeram por mim e recomendo muito.

(Translated by Google) Very organized, everyone has to disinfect their hands at the entrance, have a mask of the day and measure body temperature, (Original) Muito organizado, todas as pessoas tem de desinfectar as mãos à entrada ter máscara do dia e medida a temperatura corporal,

(Translated by Google) My son was operated on 3 years ago, and was the best, from care, hygiene and the whole team. Before being operated, a visit from the team that will accompany you is done, which makes the patient feel even more secure. In terms of gastronomy, excellent quality! He will again go to the same hospital for further surgery. (Original) O meu filho foi operado há 3 anos, e foi do melhor, desde os cuidados, higiene e toda a equipa. Antes de ser operado é feito, uma visita da equipa que o vai acompanhar, o q faz, com que o doente se sinta ainda mais seguro. A nível gastronomia, excelente qualidade! Vai novamente recorrer ao mesmo Hospital, para nova cirurgia.

(Translated by Google) Very good and competent and very helpful staff I thank you for your attention for the time I was there THANKS everyone (Original) Muito bom e pessoal competente e muito prestável desde já agradeço a atenção pelo tempo que lá estive muito OBRIGADO a todos

(Translated by Google) Cervical was operated and I can only say that in Month and a half I was back at work ... Exceptional Medical Team, nursing 5 ***** and auxiliaries 5 ***** a big thank you. (Original) Foi operada a Cervical e só posso dizer que em Mês e meio estava de volta ao trabalho... Equipa Médica excecional ,enfermagem 5***** e auxiliares 5***** um grande obrigada.

(Translated by Google) Wonderful performance. Nothing negative. They are to be congratulated. Thank you (Original) Maravilhosa prestação. Nada negativo. Estão de parabéns. M. Obrigada

I was operated on, in two situations, by two excellent orthopedists. On January 31, 2023 I had foot surgery by Dr. Ângelo Encarnação. Exceptional doctor, very professional and competent. On February 20, 2024, last week, I underwent surgery on the lumbosacral spine by Dr. Paulo Costa. It's only been a week, but the difference in the quality of life I've gained can already be seen. I recommend these two professionals and thank them for everything they did for me. I also mention the nurses on the 2nd floor. They are professional, attentive and careful with patients. The same I say about the employees, from those who served meals, those who changed the bed and those who helped me with my hygiene and well-being. Welcome!

Sensational service, from reception to nurses and doctors. Only compliments to give!