Kiwoko - Mundo Animal image

Kiwoko - Mundo Animal

Pet store Pet supply store Veterinarian Aquarium shop Feed store Pet groomer

😠 I was in the pet store with my dog. The security guard came and kicked me out. I asked him if there was anywhere to put the dogs. He said outside but they might be taken. What kind of management is running this shopping center. Definitely not competent ones!!! Hochachtungsvoll People often mention store, Good, Sara,


Address

Arrábida Shopping, Loja 070 Afurada, 4400-480 Vila Nova de Gaia, Portugal

Website

www.kiwoko.pt

Contact

+351 22 370 5715

Rating on Google Maps

3.90 (94 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 11 pm
  • Saturday: 10 am to 11 pm
  • Sunday: 10 am to 11 pm
  • Monday: 10 am to 11 pm
  • Tuesday: 10 am to 11 pm
  • Wednesday: 10 am to 11 pm
  • Thursday: 10 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: store (13) Good (7) Sara (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Aodh Mac F. 3 years ago on Google • 86 reviews
    I was in the pet store with my dog. The security guard came and kicked me out. I asked him if there was anywhere to put the dogs. He said outside but they might be taken. What kind of management is running this shopping center. Definitely not competent ones!!! Hochachtungsvoll
    5 people found this review helpful 👍

  • 1/5 ruy f. 5 years ago on Google
    (Translated by Google) I went in without anyone coming to me to help me (Original) Entrei sem que alguem viesse ter comigo a me ajudar
    4 people found this review helpful 👍

  • 5/5 NFCARPARTS Peças e Acessórios A. 3 years ago on Google • 268 reviews
    Top
    1 person found this review helpful 👍

  • 1/5 Maria M. 4 years ago on Google
    (Translated by Google) I went in and the girl didn't even look at me !!! Twice on different days! Do not leave the phone. (Original) Entrei e a menina nem olhou-me !!! Por duas vezes em dias diferentes! Não sai do telemóvel.
    2 people found this review helpful 👍

  • 2/5 Bianca A. 1 year ago on Google
    (Translated by Google) Terrible attendance. Great disregard for a frequent customer (Original) Péssimo atendimento. Grande descaso com um cliente frequente
    2 people found this review helpful 👍

  • 5/5 Manuela C. 1 year ago on Google • 3 reviews
    Congratulations Beatriz (CC Arrábida store). Your professionalism and friendliness make you a 5-star professional. Congratulations Beatriz!
    1 person found this review helpful 👍

  • 5/5 Beatriz O. 10 months ago on Google • 3 reviews
    I leave a thank you note to the employee Beatriz (CC Arrábida store). Your professionalism and friendliness make you a professional who makes it imperative that there is a book of compliments in the store.
    1 person found this review helpful 👍

  • 1/5 Daniela C. 3 years ago on Google
    (Translated by Google) I hated it, in addition to not being able to attend to me properly, my son fell inside the store because he had shampoo lying on the floor, they didn't even want to know, they didn't even give him a piece of paper to clean himself.... Horrible (Original) Detestei além de não me atenderem em condições o meu filho caiu dentro da loja porque estava um champô virado no chão não quiseram saber nem sequer um papel lhe deram para se limpar.... Horrível
    1 person found this review helpful 👍

  • 5/5 Paula A. 4 years ago on Google
    (Translated by Google) I haven't even gone to the store yet, but Sara's phone service was very kind and professional! Thanks. (Original) Ainda nem à loja fui, mas o atendimento da Sara por telefone foi muito gentil e profissional! Obrigada.
    1 person found this review helpful 👍

  • 1/5 Filipa F. 4 years ago on Google
    (Translated by Google) They try to sell used equipment. They do not comply with call commitments and are unaware of the ability to admit guilt. The store manager is rude and arrogant. My commitment after returning the money is simply not to return. (Original) Tentam vender equipamento usado. Não cumprem com compromissos de chamadas e desconhecem a capacidade de admitir culpa. O gerente de loja é mal educado e arrogante. O meu compromisso depois da devolução do dinheiro é simplesmente não voltar.
    1 person found this review helpful 👍

  • 1/5 Helena V. 3 years ago on Google
    (Translated by Google) Would not want to sell (Original) Funcionaria não quer vender
    1 person found this review helpful 👍

  • 1/5 Rodnei A. 1 year ago on Google
    Péssimo atendimento da gerente que desconhece o sistema de cupons para clientes Kiwoko. Perdeu um cliente frequente pela falta de empatia e descaso com a situação. Lastimável....
    1 person found this review helpful 👍

  • 3/5 Joao C. 1 year ago on Google
    (Translated by Google) It is in liquidation, as it will go into works. (Original) Está em liquidação, pois vai entrar em obras.
    1 person found this review helpful 👍

  • 4/5 Max Reis (Toque de S. 9 months ago on Google • 22 reviews
    Well organized store with products that you couldn't find in other stores.

  • 1/5 Joana T. 3 months ago on Google • 5 reviews New
    Returning is a nightmare. Never.

  • 5/5 Soraia C. 5 months ago on Google • 4 reviews
    Very well attended by Miss Sara

  • 5/5 Núria M. 7 years ago on Google
    (Translated by Google) Good afternoon! I wonder if you have Arowana Silver for sale. Thank you Núria Melo (Original) Boa tarde! Gostaria de saber se têm Arowana Silver para venda. Muito obrigada Núria Melo

  • 4/5 Ana Paula Albuquerque A. 4 years ago on Google
    (Translated by Google) Very organized store, with great diversity of products. Good service. (Original) Loja muito organizada, com grande diversidade de produtos. Bom atendimento.

  • 4/5 AuguBreu 4 years ago on Google
    (Translated by Google) Good shop, plenty of variety, friendly staff, but a little confused to find products for my parrot. (Original) Boa loja, bastante variedade, staff simpático, mas um pouco confuso de encontrar produtos para o meu papagaio.

  • 1/5 João Sousa C. 1 year ago on Google
    Péssima gerência de Sara Martins!!! Por isso é que estão sempre à procura de novos colaboradores. Ninguém a aguenta.

  • 3/5 M. Barroco de M. 10 months ago on Google
    O que queria não havia, mas a culpa foi do fabricante....

  • 5/5 Fernanda Santos g. 4 years ago on Google
    (Translated by Google) Good atmosphere (Original) Bom ambiente

  • 5/5 Paulo T. 2 years ago on Google
    (Translated by Google) Good prices and friendliness (Original) Bons preços e simpatia

  • 4/5 Nuno P. 7 years ago on Google
    (Translated by Google) Nice people. (Original) Pessoas simpáticas.

  • 5/5 Andreia M. 1 year ago on Google
    (Translated by Google) Good prices and feed for all types of animals and tastes (Original) Bons preços e rações para todo o tipo de animais e gostos

  • 5/5 Samir P. 9 years ago on Google
    (Translated by Google) Good (Original) Bom

  • 4/5 Rodrigo B. 2 years ago on Google
    (Translated by Google) Beautiful view. (Original) Linda vista.

  • 5/5 Maria P. 3 years ago on Google
    (Translated by Google) They are exemplary of very attentive and friendly employees, thank you very much. Amelia Pinto (Original) São uns exemplares de funcionárias muito atenciosas e simpáticas.,o meu muito obrigada. Amélia Pinto

  • 5/5 Fernando P. 1 year ago on Google
    (Translated by Google) Impeccable and friendly service! (Original) Atendimento impecável e simpático!

  • 5/5 Cristina S. 2 years ago on Google
    (Translated by Google) I wanted to praise the attitude and way the company handled a situation we had with my dog, and the hard work of Miss Sara Martins in resolving it, thank you (Original) Queria elogiar a atitude e forma como a empresa tratou uma situação que tivemos com meu cão, e o trabalho árduo da menina Sara Martins em resolver, obrigada

  • 5/5 Marta Ayres P. 11 months ago on Google • 2 reviews
    I want to thank the store for the fantastic service. The girls are very attentive (particularly Sara, I don't remember the names of the rest but they are too) and know how to recommend good products! I have no reason to complain and I will continue to go often! Congratulations!
    1 person found this review helpful 👍

  • 5/5 Aurea A. 10 months ago on Google • 1 review
    Very friendly and helpful employees, considerate of customers, always ready to help. Impeccable items in store! I will definitely return to the store.

  • 1/5 Pedro S. 9 months ago on Google • 1 review
    They have no consideration for their customers. This store never again.


Call +351 22 370 5715 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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