Debonairs Pizza image

Debonairs Pizza

Restaurant Pizza restaurant Meal takeaway

Modern fast-food chain serving classic & speciality pizzas, plus hot subs & soft drinks. People often mention pizza, service, order, time, call, online, ordered, hour, delivered, wait,


Address

Mall at Lebo, Shop 52 Corner R518 Zebediela, R579 Jane Furse Rd, Lebowakgomo, 0737, South Africa

Website

location.debonairspizza.co.za

Contact

+27 15 059 0124

Price rating

$$ $$

Rating on Google Maps

3.10 (130 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 7 pm
  • Saturday: 9 am to 7 pm
  • Sunday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: pizza (26) service (21) order (19) time (10) call (10) online (9) ordered (8) hour (7) delivered (7) wait (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Fifi_Ruby M. 3 years ago on Google
    It's so saddening that nothing is being done about the service in this place. I just looked at the reviews and it seems like slow service is their priority. I had to wait for an hour for a pizza. A whole hour. The staff doesn't seem to have any sense of urgency. It is disappointing. No customer service whatsoever
    2 people found this review helpful 👍

  • 1/5 Ambrosia M. 2 years ago on Google
    Ordered pizza at 1pm and received it at 4pm it was cold and dry, not happy with the service shouldn't have paid for it🙄what a waste!
    2 people found this review helpful 👍

  • 1/5 Kgetho M. 4 years ago on Google
    The service was bad we waited for an hour and a half for our order,we tried calling to place an order but the service was bad so we had no choice but to go there!
    1 person found this review helpful 👍

  • 1/5 olivia n. 4 years ago on Google
    ??
    1 person found this review helpful 👍

  • 1/5 Lehutjo M. 3 years ago on Google
    They started out fine but now the quality of their food is just out the window and the time it takes just for pizza to be delivered is ridiculous, how do you wait 2 hours for pizza to be delivered?
    1 person found this review helpful 👍

  • 1/5 Grace 3 years ago on Google
    If i could rate them zero i would.how about you fix your web channel issues or i don't know,maybe pick up your damn phones.
    1 person found this review helpful 👍

  • 2/5 Seabelo M. 4 years ago on Google
    Very very slow service. Should improve on that. Seems like it gets worse by the week, prepare to wait for a minimum of 1 hour
    1 person found this review helpful 👍

  • 4/5 Adebowale O. 5 years ago on Google
    Wonderful pizza place
    1 person found this review helpful 👍

  • 1/5 tumisho p. 3 years ago on Google
    Hi, I'm not pleased with today's service. I ordered 4 hours before closing time online, and got a call after an hour confirming my order. I waited 2 more hours, trying to call but there wasn't any response. That wasn't called for, cause the first response I got gave me hope that my order is attend
    1 person found this review helpful 👍

  • 5/5 lebogang t. 5 years ago on Google
    Much improvement on the chicken fila, definitely coming back
    1 person found this review helpful 👍

  • 3/5 UTMS H. 2 years ago on Google
    Service is slow and keeps you waiting for you order, staff can’t control impatient customers
    1 person found this review helpful 👍

  • 5/5 ben m. 5 years ago on Google
    Loved their service and quick response, Rebecca and team plays the part???
    1 person found this review helpful 👍

  • 5/5 Makgokele M. 5 years ago on Google
    Nice and healthy place for good pizza.
    1 person found this review helpful 👍

  • 1/5 Sharon S. 2 years ago on Google
    Bad service ever !!!! I placed my order online and it got received and confirmed by the store but when I try to call n ask how far my order is the lady says they don’t have my order on the system and that time I Have my order number on the app ,she then says I must hold as she’s still checking something I did hold For more than 10 minutes she never came back to me .i had to call again after countless times they don’t pick up they then say I have to place another order , I placed it around 13.30 n I got my pizza at 18:00 ... !!! Imagine and I had to call countless times asking where my pizza is at .this is wrong !!!That time they are even rude when you try to speak to them politely !!!extremely rude !!!
    1 person found this review helpful 👍

  • 5/5 Tebogo L. 6 years ago on Google
    ???

  • 1/5 Blessings M. 2 years ago on Google
    Terrible service. The pizza took 3hrs to arrive, was cold and dry. To say the driver was rude would be an understatement.

  • 1/5 Mperekeng M. 2 years ago on Google
    Its not a fast food outlet the waiting periods are ridiculously long and they always claim your pizza is delivered way before you actually get it on the tracking system. They have this rude driver its my third encounter with him

  • 4/5 Mogorosi Molemela j. 5 years ago on Google
    Loved by many and always full

  • 1/5 Mapule M. 2 years ago on Google
    I ordered my pizza around 3pm and now its 19:15 and it's still not here..to top it all they dont answer calls...poor poor!!

  • 2/5 Lethabo L. 3 years ago on Google
    Their service was poor. I ordered online and requested the pizza to be delivered to my car, I verified this detail by calling them when I arrived at the parking bay. After about 45 minutes I went inside and I got a cold pizza. I then asked for a hot one and the lady rolled her eyes, left me hanging to go call her manager. In the end, I was sorted. Service is generally unprofessional.

  • 3/5 Reley L. 1 year ago on Google
    Second time now, placing an order online yet i still have to wait 30+ minutes. what is the purpose of placing orders online when I'm still made to wait so long as if i am a walk in. Haowa hayi, next time I'll abandon my order because this is unacceptable.

  • 1/5 Pheladi M. 1 year ago on Google
    I ordered my pizza at 16h30 and it was never delivered. No phone call from the restaurant. When I call the number it doesn't go through. I'm so disappointed.

  • 1/5 Letticia Mologadi M. 2 years ago on Google
    I brought one large pizza at 15.05, I got my pizza at 17.25..their staff have terrible customer service skills

  • 1/5 Mogau M. 1 year ago on Google
    My creamy chicken tripple decker was sooooo dryyyy💔💔💔

  • 1/5 Makerekeng M. 9 months ago on Google
    I placed an order at 9h18 and it didn't arrive until 1pm and I had to call and the number provided by the website doesn't go through it says it has been changed or not in use ..worst experience ever even my pizza was not what I asked for I am never doing an online order again and that's if I do order there in this life time ..for the fact that I have to call to get information on my order

  • 1/5 Molala L. 8 months ago on Google
    Poor service, I have 1 hour and 19 minutes waiting.

  • 1/5 Naom M. 3 months ago on Google New
    Pizza was delivered after two and a half hours and it was cold and dry, the extra toppings not added. I've never been so disappointed

  • 1/5 Ofentse T. 7 months ago on Google
    There's this old man delivery guy, he is so rude. I don't even tip drivers anymore because of him. I ordered online and chose to pay via card machine on delivery and my card kept declining even though I had enough money. I was so annoyed.

  • 1/5 S S. 6 months ago on Google
    I ordered pizza at 1pm only received it at 3:45pm the worst service.

  • 1/5 Toka M. 3 years ago on Google
    Honestly debonairs mall at Lebo should just be closed cause really the service is bad and the waiting time is just ridiculous. Today out all the days is the worst cause I waited a hole 2 hours just to receive the wrong order and the food doesn't even look appealing even worse the online portal has issues and the landline doesn't work. Honestly the store deserves a zero star rating?

  • 3/5 Paul M. 5 years ago on Google
    Good quality pizza. It takes some time to get some pizza, prepare to wait for at least 30minutes for your pizza.

  • 4/5 Godfrey S. 4 years ago on Google
    Excellent service

  • 3/5 Given T. 4 years ago on Google
    Best experience

  • 4/5 Faidle V. 5 years ago on Google
    Spacious and clean, seating also great and situated just outside the mall entrance so theres lots of fresh air as well.

  • 5/5 Keketso M. 5 years ago on Google
    Good service good meal

  • 3/5 thapelo m. 5 years ago on Google
    Easy access, great place to chill while the sun set

  • 5/5 Mphoke M. 4 years ago on Google
    Good customer service

  • 1/5 Dakalo N. 3 years ago on Google
    The lie to me abt that the dnt have a small pizza

  • 1/5 Debs M. 3 years ago on Google
    last Friday on the 31 I bought a large creamy chicken at 11H58 mall @lebo asked the cashier how long it will take she said half an hour i came back at 13H00 the order was still not ready .most of the customers there were very unhappy.disgusting

  • 5/5 Justin H. 5 years ago on Google
    One of SA's best pizzas are found here

  • 4/5 Timothy M. 4 years ago on Google
    Where you can buy pizza and delivery is available

  • 1/5 Quintonia R. 4 years ago on Google
    Slow and poor service

  • 5/5 BABENYANA M. 4 years ago on Google
    Great services and nice food

  • 3/5 Kgasago M. 5 years ago on Google
    Nice vegetable pizza

  • 5/5 BraT 8. 5 years ago on Google
    Best

  • 1/5 Mmashoka M. 5 years ago on Google
    Not long ago, I ordered pizza online. Waited for a very long time only to find the order was not processed. I ordered by phone and a burnt pizza was delivered cut and scattered in the box... Very dry, like they picked leftovers.

  • 3/5 Kelello M. 5 years ago on Google
    Same standard as all debonairs

  • 5/5 tiego d. 5 years ago on Google
    Perfect service


Call +27 15 059 0124 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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