Chrysella Fine Jewelry and Diamonds image

Chrysella Fine Jewelry and Diamonds

Jewelry store Jeweler Jewelry designer Jewelry repair service Jewelry buyer Diamond dealer Jewelry appraiser

One of the Top rateds in Potomac Mills


Address

15101 Potomac Town Pl Unit 110, Woodbridge, VA 22191, United States

Website

www.chrysella.com

Contact

+1 571-402-7649

Rating on Google Maps

5.00 (1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 am to 6 pm
  • Sunday: Closed
  • Monday: 11 am to 6 pm
  • Tuesday: 11 am to 6 pm
  • Wednesday: 11 am to 6 pm
  • Thursday: 11 am to 6 pm
  • Friday: 11 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: ring (58) Chrysella (43) engagement (32) Andrew (22) team (21) wedding (18) customer (16) Asia (16) process (15) rings (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rachel S. 9 months ago on Google
    After more than 5 years of not being able to wear my wedding set I finally decided that it was time to have the rings sized. I found Chrysella after a google search and immediately went in. My rings were purchased by my husband from a different jeweler. It is nerve wracking to hand over such an emotional and sentimental piece of jewelry but the kindness, patience, and knowledge that was a displayed gave me a sense of security. Not only were my rings finished before the estimated completion date but they were done so impeccably that you cannot tell they were sized up! With no shame I will admit that I cried when I was able to put on my wedding set again. If you are searching for a jeweler then this is where you should be. Customer service that exceeds all expectations, knowledgeable and kind. The quality of the work done really blew my mind and gave me back such an important piece of jewelry. Thank you to everyone at Chrysella!!
    2 people found this review helpful 👍

  • 5/5 Edward N. 2 years ago on Google
    I bought my wife's engagement ring elsewhere and was not happy with the customer service so after doing some research I found Chrysella. They custom made the wedding band and my wife and I are beyond happy. The staff and the customer service was exceptional and the amount of time to resize the engagement ring and custom make the wedding band was just what they quoted us. We are customers for life and will only recommend them.
    1 person found this review helpful 👍

  • 5/5 Courtney H. 2 years ago on Google
    My husband and I cannot say enough great things about Chrysella! They were absolutely wonderful to work with. My husband and I exchanged vows in 2020 with simple sterling silver bands, because of the uncertainty with so many things we wanted to be fiscally responsible until we were sure we could splurge on a big ticket item like a diamond. Fast forward to 2021-2022… on a whim we browsed rings in Chrysella and we knew we found my ring. The team is beyond understanding, and willing to discuss options while being respectful of the budget you want to stay within. They allowed us to pay on our design over a period of time. It is a family owned business, and it shows. Everytime we went in, we were greeted with smiles- and every person who came in was greeted with warmth. We weren’t “just another sale”. My husband is military and law enforcement- and by nature just had a lot of questions lol. He simply wanted to learn about the diamond options available to us in our budget- we could not have met a better jeweler than Andrew @ Chrysella. Knowledgeable, transparent, and just super kind (just like his Mom who also is often in the store). If you are starting to look, or just on the market for a gift- definitely go here!
    1 person found this review helpful 👍

  • 5/5 Pamela S. 1 year ago on Google
    From the welcoming atmosphere to the astounding expertise and craftsmanship of Andrew and his team, I cannot even begin to express the absolutely amazing experience I had at Chrysella. After the emotional turmoil of recently losing my wedding set of 18+ years, I am beyond ecstatic with the care and consideration the team at Chrysella showed from start to finish. Asia was patient with me as she helped guide me through the process of narrowing down a selection of possible replacement sets until I found “the one”. She was extremely knowledgeable, answering any questions I had. Asia also kept me well informed throughout the entire process including sending virtual renders, time estimates, and custom details until my replacement set was finalized and ready for pickup. Overall I am beyond satisfied with the finished ring set and the time the team at Chrysella took to deliver such an amazing experience.
    1 person found this review helpful 👍

  • 5/5 Orestes Ramirez J. 5 months ago on Google
    I had an amazing shopping experience with Asia from Chrysella! It took a while to decide whether to buy my engagement ring online or at a jewelry store. I was leaning towards buying online when I ran across an online ad from Chrysella. I saw they had 5 stars and was hesitant at first, perhaps thinking it was a false ad. I conducted my research on them and only read great reviews. I decided to make an appointment and check them out in person. Asia assisted me and I immediately knew I was going to buy my engagement ring here. She made the experience truly easy and worthwhile. Asia was made my decision to pick Chrysella very easy. She treated me like I was a regular customer/family. She did not try to upsell me anything that I was not shopping for or out of my budget. Asked for what I was looking for, worked with my budget, and worked to find me the perfect ring. Thank you Asia for helping me find the perfect engagement ring for my fiance. I definitely recommend Chrysella to anyone searching for any jewelry!
    1 person found this review helpful 👍

  • 5/5 Helen P. 10 months ago on Google
    Not only was the whole team welcoming, communicative, and accommodating, but they helped me repair my engagement ring that was from another establishment. They took one look at my engagement ring and immediately had suggestions for wedding bands. Not only that, but Andrew heard my extremely vague ideas for customizing my wedding band and turned into an idea that actually made sense. Asia kept me in the loop on the rings' progress from the ring renders to receiving the final product. The attached image is my engagement ring with my wedding band. You can't even tell they're from two places (and I bet you can't tell what was broken on my engagement ring before Chrysella worked on it!)

  • 5/5 Sam V. 4 months ago on Google
    Chrysella is a wonderful family owned business! My fiancé and I worked with Andrew to create a beautiful custom engagement ring. Andrew walked us through the entire process and was very knowledgeable and patient with us. I highly recommend Chrysella and I look forward to working with them again soon!

  • 5/5 Bahaa A. 4 months ago on Google
    I absolutely loved my experience with Chrysella and it is a must stop for engagement ring shopping. Not only are they very skilled with a nice selection, but more so the family and their staff are incredibly kind, accommodating, and trustworthy. They walked me through the whole process, digitally rendered my custom ring and brought it to life, were very accommodating to changes and my budget, and went above and beyond to deliver a phenomenal product. I felt very comfortable throughout the process and incredibly happy with the results. I couldn’t recommend them more !

  • 5/5 Connor M. 4 months ago on Google
    Had an absolutely phenomenal experience working with Chrysella’s excellent staff. Asia in particular was extremely helpful in researching a Diamond that was within the specifications I was looking to get my soon to be fiancée. They treat you with respect at this store, and make you feel extremely comfortable throughout the entire engagement ring procurement process. I even got to watch the final polish of the ring! I cannot recommend this jewelry store enough, most definitely the best in the area hands down.

  • 5/5 Kassandra C. 5 months ago on Google
    Unique rings, beautiful craftsmanship, and excellent customer service. Will never go to any other jeweler! They have unique technology in house to ensure your custom ring will fit perfectly. They sent me a mold to ensure I loved the fit and look before committing. They walked me through every step of the way and gave their professional opinions without making me feel pressured to decide. Their communication is speedy and always professional. I loved the look of this wedding band but I asked them to remove a few diamonds on either side to match my wedding ring better and you can’t even tell this used to have double the amount of diamonds. Flawless customization. Cannot recommend Chrysella enough!!

  • 5/5 Tay H. 5 months ago on Google
    We loved working with Asia and Andrew to craft the most beautifully perfect engagement ring! We are so happy we went with Chrysella. They went above and beyond to make sure it was perfect. So so so happy with the result!

  • 5/5 Callie O. 6 months ago on Google
    To any customer who is thinking of customizing their jewelry….My now husband and I researched other places to customize our wedding and engagement bands but their price point was twice that of Chrysella because they outsourced their services, having less oversight on the process of how the bands were customized. What has been exceptional with Chrysella is the time and attention to the craftsmanship of our bands in relation to the price. We had exceptional work for the cost. When mistakes were detected they immediately corrected it to ensure the standard of quality at no additional cost. They really value quality and customer service! You simply can’t go wrong with them!!!!!

  • 5/5 Kristen E. 8 months ago on Google
    My fiancé customized my engagement ring, and I wanted the wedding band to fit perfectly with the unusual design. Chrysella created a 3D model of the engagement ring and then used that to design a custom fitting wedding band. They worked with me to try several designs, using a wax model to see the design in real life before we settled on the final design. The staff members were enormously helpful, responsive, and a pleasure to work with. When the final rings arrived, they were displayed so beautifully and included a thoughtful note from the team at Chrysella. I’m so glad I worked with them and highly recommend them to others!

  • 5/5 Roxana B. 6 months ago on Google
    My son entrusted Chrysella with creating the most amazing engagement ring to propose to his beautiful fiancé. During the process to finalized details, my husband and I accompanied our son and as a mother, it warmed my heart to see how excited and caring Andrew and his beautiful mom were while working with my son for this major milestone in his life. They made us feel like family and not like we were just there for business.

  • 5/5 Francisco C. 8 months ago on Google
    The Staff at Chrysella made the engagement ring shopping experience absolutely wonderful and worry-free. Asia did an amazing job helping me finalize all the details to make the ring truly special. I couldn't be happier with the final product.

  • 5/5 Crystal W. 10 months ago on Google
    After being referred here by a frequent customer I decided to check them out. I knew they sold Rolexes and wanted to get my husband his first one. They sold me an amazing starter with all the necessary paperwork. I got a great deal and even great financing. Andrew was patient, explained everything to me and helped me pick a beautiful piece. My husband gets compliments all the time! I will 100% be back for our custom anniversary rings and a custom mommy piece. I’m so excited! They’ve got a customer for life!

  • 5/5 Tran H. 1 year ago on Google
    My husband wanted to upgrade my engagement ring and Chrysella did a fabulous with the custom design I had in mind as well as resizing and resetting my previous ring with a new sapphire stone. Asia was personally attentive, really listened to what we wanted, and kept us updated throughout the entire process. Best of all, the team was able to deliver both pieces must sooner than expected, which was a lovely surprise! My new rings are beautiful and we are very happy customers. 100% recommend!!

  • 5/5 Ivan F. 10 months ago on Google
    My girlfriend has always wanted to get an engagement ring from Chrysella for the longest time. After finally buying the engagement ring and proposing, Chrysella will be our go-to place for jewelry! From the start, Asia made the entire process smooth and perfect. I couldn't be happier with how everything turned out! I highly recommend this place to anyone looking for amazing jewelry!

  • 5/5 Austin G. 2 years ago on Google
    Chrysella provided the best customer experience of my life. I came in looking for a custom engagement ring with only a few weeks turn around. Asia walked me through the various styles, looked at what I had in mind, and guided me to the perfect ring. Andrew sat down with me and helped me find the right diamond for the ring and my budget. I knew very little about diamonds and rings before walking into the store but through each step of the process they helped educate and to find the best deal possible. Everyone in the store is a delight to work with. Whether you’re looking for an engagement ring or a gift, Chrysella is the place to go!

  • 5/5 Emily 11 months ago on Google
    Spectacular customer service and craftsmanship! Andrew and the team at Chrysella restored a ring I inherited from my grandmother after she passed. They were able to size and clean the piece, restoring it to its beautiful original state. Everyone I encountered was honest and knowledgeable about how to care for the ring. I really appreciated that they did not attempt to overcharge me and have a jeweler on-site who can not only check the ring they worked on, but any jewelry you need checked. Great family business with great business ethics!

  • 5/5 Derrick Peters (. 10 months ago on Google
    Absolutely love the dedication and work put in to create the perfect engagement ring for my fiance! The details in all the rings my fiance like was brought together in one amazing ring! Chrysella Fine Jewelry is definitely a place I recommend because they provided class, attention, creativity, timeliness excellent customer support! Special thanks to Ms. Asia, who displayed patience in helping me create a ring that is unique, beautiful and memorable! Once again, thanks! Derrick P.

  • 5/5 mounir a. 10 months ago on Google
    First, I want to express my gratitude to Andrew and his team for their invaluable assistance in helping me find the perfect ring for my fiancé. If you are in search of a jeweler who genuinely cares about helping you discover the ideal gem within your budget, I highly recommend visiting Chrysella. As a family-owned jewelry store, they go above and beyond to ensure they find exactly what you need. Andrew patiently guided me through the process of selecting a diamond, taking the time to explain everything in detail. The handcrafted band for the ring adds a unique touch that sets it apart. The team at Chrysella exemplifies exceptional work ethics, and my experience working with Andrew and his team was truly remarkable. When you step foot in their store, you are welcomed as a friend, not just a customer. A five-star rating and review cannot adequately capture the outstanding service they provide. Thank you, Chrysella, for creating an unforgettable and special moment for me.

  • 5/5 Charlie M. 1 year ago on Google
    I've trusted Chrysella with all the fine jewelry I've purchased over the last several years and the customer service and quality of jewelry is always exceptional. They recently worked with me to design an engagement ring for my fiance, and they were equally patient and helpful with me as they guided me through the process. Every step of the experience - designing the ring, the digital render of the ring, and then delivery eased my mind to know I was working with experts. Asia and team, it was a pleasure to work with you. The ring came out absolutely stunning, and she said yes!

  • 5/5 Adrian W. 1 year ago on Google
    It was a pleasure working with the team at Chrysella. They were absolutely awesome throughout the entire process. They help me decide on the design and and kept me updated the entire time the ring was being made. Hands down the best customer service I've ever experienced. I was treated like family, they answered all my questions and concerns. I couldn’t be more happy with how my fiancée engagement ring turned out. They're the best at what they do and I would recommend 10 times out of 10! Can't thank them enough for such a pleasurable experience for a very important moment in my life.

  • 5/5 Heather R. 1 year ago on Google
    Asia was great from the start of our designing to even resizing my wedding rings. Everyone was very professional. I have many compliments on my new wedding rings. Definitely recommend Chrysella. Will be going back for another wedding band

  • 5/5 Macayla C. 2 years ago on Google
    Had the most amazing experience with Chrysella! I took my wedding and engagement ring to be resized and I am so blown away by the quality and service of this business. My engagement ring had to be sized up 2 sizes, and my wedding ring needed one size up. You cannot tell that my rings were repaired and they look better than before! Not only is the quality and work excellent, but the customer service is superb. Andrew is wonderful! Thank you so much Chrysella for making something so special to me even better.

  • 5/5 Fero F. 1 year ago on Google
    My fiancé Faisal spoke very highly of Andrew and his team at Chryssela. He is a very specific individual and was looking for the best possible place that could provide him with my dream engagement ring. I am based out in the UK and Andrew took the opportunity to speak with me over the phone and knew exactly how I wanted to have my ring designed, his vision aligned with mine perfectly. My fiancé couldn’t have found a better place to have my ring designed. Thank you Andrew and team for a pleasant customer care and the design of my ring from start to finish.

  • 5/5 Terra K. 2 years ago on Google
    Could not be happier with the amazing service from Andrew and his team! My fiancé went to design my engagement ring and they were fantastic from start to finish! We could not be more pleased! Highly recommend!! They have customers for life from us!

  • 5/5 Adrianna A. 1 year ago on Google
    Words genuinely cannot express how amazing Andrew and his team are! We originally were looking at custom rings elsewhere, until we met Andrew and the rest of the Chrysella team at the DC Wedding Expo. This was a total game changer. Throughout the whole process, Andrew and his team were highly responsive and worked with us to design a custom engagement ring of our dreams! Andrew demonstrates nothing short of excellent craftsmanship, and he (and the rest of the team) create a warm environment in which you walk away feeling like family. They even gave my fiancé cookies while he was amidst designing the ring, and helped make our engagement a total and complete surprise! If you are debating on working with the Chrysella team, look no further. You will not be disappointed.


Call +1 571-402-7649 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business

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