Made an online appointment and still waited an hour and a half to be seen. Not very friendly counter staff and she argued with customers on the phone. Doctor was great but my time is more valuable than that. I would recommend BetterMed. Clean, friendly and you're in and out.

Don’t bother setting an appointment because you’ll still wait hours. They didn’t bother to tell me there was a multi-hour wait when checking in. After an hour wait, I went inside and they let me know there was still a 45 minute wait. I called the urgent care down the road and they were able to get me in immediately. I do not recommend this facility.

This place is struggling. My wife and son came here earlier today for a sports physical. It was a 2 hr wait so they said it would be better to schedule an appointment for later. So we showed back up at 4:30 for the appointment, waited an hour to be called back, and have been waiting in the room for 40 minutes now. I opened the door to make sure we weren’t forgotten. They assured me they haven’t forgotten about us and that someone would be in soon. This is rough. I already dozed off once. The doc just came in. For a 5 minute visit by the doctor. Ridiculous!

The nurse & doctor we had were so super nice! It was a quick and easy check in too. I loved that they didn’t make me feel bad about bringing in my 4 month old baby for basically no reason (crazy first time mom here!). We will definitely go back next time!

I believe the woman who saw my son her name was Rebecca. Her bedside manner was excellent and made my son feel at ease. The wait was about 3 hours from the time I walked in. I tried to call ahead but found there to be no answer only a recorded message. Requested medical records to be faxed to front office and Laura never followed up before she left for the day. My son did however get a physical completed for school so not a total loss thanks to the back office crew!

Not the best experience. Poor quality of care. Doctor didn’t wash her hands upon entering the room. After looking at my son, she recommended we send some tests to the lab and I never heard back. Tried calling and was told the doctor would get back to me, she never did. Overall wasn’t the best experience. Gave 2 stars for the building being relatively clean in appearance.

The staff was polite and professional throughout the entire visit. Dr. Moran made me feel comfortable and was incredibly kind and patient. I will definitely return to this location for any future medical needs, no other experience at any type of urgent care has been this pleasant and easy.

I go to NextCare when I need to see someone fast. They are always kind, caring and efficient. I also like that you can make an appointment or walk in. The staff is polite and thorough.

I have a primary care physician and see other specialist, as needed. However, whenever possible, I deliberately choose to see the docs at this particular location. The docs listen, offer solutions, are knowledge, and make me feel heard, not rushed. Today was no exception! The kindness, non judgemental attitudes of every level of staff is by far superior to other locations/medical offices.

The Front Desk Receptionist Mikayla was (IS) awesome...she was very polite, patient & kind, as with the rest of the staff...Thanks much for getting me in and out....I hope I never have to visit an Urgent Care anytime soon, but if I do it will definitely be this one!

Did not fill out the paperwork for my child’s school physical correctly. They left entire sections completely blank, such as the allergy section & didn’t check mark the “wellness” section either. Choose a different clinic that has competent staff.

I have been going to Next Care for years. The front desk staff are always friendly and welcoming. I have been treated very well and got excellent care by the Clinic and it’s staff. You also can book your appointment online, do all your paperwork so your busy schedule is still intact. Highly Recommend

I was led in by the good reviews-- I've gone to many urgent cares and was shocked at the level of incompetence. They had no idea what to do for my husband's gastrointestinal illness besides test him for the flu. No check for dehydration or any follow up info about what to do for severe symptoms. We walked out with no paperwork, no info, didn't even know the name of the person who treated us. It felt like going to a drive through. 0/5, avoid at all costs.

I made my son’s appointment the night before for a Sunday late morning. My husband took him. He was seen right around his appointment time. He was well taken care of, x-rays taken. Time well spent explained everything to the both of them. Overall experience was good. Would definitely go back and would recommend.

Normally, I love next care urgent care, but what happen today was I had an appointment at 1:40. I walked in at 1:10 PM and asked if there was anybody ahead. Would I be able to check in early? She stated there was only one person waiting and now would be a great time to check in. I did so they took a payment from me at 1:47 PM and then I did not get in until close to 3 PM and then we were let go at 3:38 PM. I have never sat in the doctors office that long waiting for Care.

The lady at the front desk was super nice, I think her name was Devon, and the NP Shannon (I think) was AMAZING! They were both so upbeat, positive and really desired to help. Except for the x-ray technician, it was a much better experience than I expected. Sadly, the X-ray technician was very unkind and despite our efforts to be nicer and more upbeat, he was still very rude and cold. My son was in a lot of pain but the technician did not care, at certain times making him feel as though my son was faking. However, you don’t really have to deal with him much, so I would say it’s definitely worth going. This will be my first stop for my family’s medical needs for sure! The only reason I didn’t give them a 5 was because the X-ray technician was so unpleasant and his customer service is definitely lacking, but the rest of the team deserves a shoutout!

Wait was a little long Np was very attentive and had a great bedside manner. A plus for that. She wrote me two prescriptions that elevated my pain within hours. I feel so much better.

The staff was friendly and they took their time to talk with me and made sure I was comfortable with my care options before I departed.

They completely ignored the reason I was there. It’s already hard enough to go to the Dr but for them to just ignore my wishes was dehumanizing. I will not be back. The only good part was the receptionist she was nice. Update: I literally asked Nextcare to perform a service that was 1. Necessary 2. Listed as a service they provide on their website. Don’t believe the hype. I said what I said this place is horrible they could have at least ADDRESSED my concern but they IGNORED it. There is a difference.

Despite the excellent care we received from the very patient and knowledgeable Dr, the front office staff was extremely unprofessional and incompetent. He may have been young, but he could have been more polite when speaking with my parents before and after their visit. It’s sad that we would choose this place for the Dr yet would not like to experience such unprofessional and rude service from the front desk staff before and after our visit. Dr Smith was a younger female Dr who was exceptionally patient, knowledgeable and helpful. She would get 5 stars!

I like the medical professionals there but cannot stand the lack of communication: namely, I was on hold 45 min. until I finally spoke to 3 different phone operators. Never once did I get to speak to a nurse or anyone who could ask for a refill. I tried having my pharmacy send in a request after that and there’s no fax number provided! It should never be this hard to get ahold of someone who works in the office. It’s much too corporate for my taste.

Went to Next Care early Sunday morning because I needed a new prescription for an antibiotic today. The receptionist was wonderful at making a great impression for this business. Friendly and professional. She quickly got me through the hated paperwork and made my life better. Great job! Next the nurse was just like the receptionist. Same manner about her. In no time she had ready for the NP. Finally the Nurse Practioner took me to the end zone, and just like that I was “out of there.” This “team” of professionals highly impressed me all along the line. If you want great care without wasting your time I highly recommend you look up the closest one to you and keep them in mind the next time you need quality care. And it doesn’t hurt that they treat you with a smile either. DJ

Been here going on three hours! I was referred to this location and I must say I’m quite disappointed! There should be a notice or forewarning upon check-in to give patients more of an option if they would care to hang around or not. The receptionist, MALE, is sitting at the desk with his AirPod, singular, having a full blown conversation. Unacceptable and unprofessional on his part when you have agitated, sick, patients sitting around waiting to looked at. My first and last visit at this location! Though you checked in your are NOT guaranteed to be seen at the appropriate time.. prepare to wait!

I’ve used other Urgent Cares. Frankly, NextCare Urgent Care is convenient, easy check-in, fast, clean, quiet, great operating hours, and lastly no quirky disclaimers/procedures! Their staff is respectful, friendly, considerate, and definitely thorough, especially when it comes to diagnosing! This is why I have no problem driving past BetterMeds who’s closer and come back repeatedly to NextCare!

We were able to schedule an appointment online. seen right away upon arrival. X-ray capability on site that was quickly read and diagnosed Staff was friendly and knowledgeable… will go there again for emergent health needs

Easy to use app and good available times for scheduling, they confirmed, sent me text reminders, check ins, people at front were super nice, and quick! Nurses and doctors were very personable, knowledgeable, and got done what needed to be done fast! I needed X-rays and that was quick too! This was SO MUCH of a better experience than I’ve had at MOST doctors’ offices in the past several years! I wish there was one closer to where I live in Orange, but I’ll be back! This is how going to the doctor should be!!! Thank you!!!

I have been to several urgent cares in my life. The providers at this one were extremely polite, professional and compassionate. They took care of my medical issue promptly and completely with good follow up advice.

I was given the best care. The doctor, nurse and receptionist all treated me with such kindness, concern and patience. I would highly recommend this place to anyone who wants superior care. I’m very happy with my experience and feel very well cared for and feel confident with my testing and treatment for the diagnosis I have.