Life Storage - North Fort Myers image

Life Storage - North Fort Myers

Storage facility ā€¢ Self storage facility ā€¢ Automobile storage facility ā€¢ Moving supply store ā€¢ Moving and storage service ā€¢ Record storage facility

šŸ˜  DO NOT USE THIS COMPANY FOR STORAGE!!!! DO NOT WORK WITH THEM IN ANY CAPACITY! THEY COMPLETELY LACK INTEGRITY! I paid for an air-conditioned unit. Their AC was always either broken or set to 85. I gave notice over the phone that I planned on being out in a month. I would have submitted it in writin... People often mention helpful, storage, Darrell, unit, Debra, staff, Life, friendly, recommend, Storage,


Address

1347 N Tamiami Trail, North Fort Myers, FL 33903

Website

www.lifestorage.com

Contact

(239) 997-8830

Rating on Google Maps

4.80 (386 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: helpful (28) storage (25) Darrell (19) unit (18) Debra (18) staff (17) Life (17) friendly (16) recommend (15) Storage (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jerseyborn@gmail M. 3 years ago on Google
    Very nice gentlemen was very happy with our experience
    1 person found this review helpful šŸ‘

  • 1/5 Tabitha 11 months ago on Google
    DO NOT USE THIS COMPANY FOR STORAGE!!!! DO NOT WORK WITH THEM IN ANY CAPACITY! THEY COMPLETELY LACK INTEGRITY! I paid for an air-conditioned unit. Their AC was always either broken or set to 85. I gave notice over the phone that I planned on being out in a month. I would have submitted it in writing but did not know where to submit written notice and was not directed as to where to find the form or who to submit it to. When I finally got through to someone via email after my things were out, they told me that because a lock was still attached (I had help from family due to personal constraints and they forgot to remove the lock), that I still had to pay for another month's rent. I disagree. I paid for AC and the inside of the storage building was always as hot as outside. So far as I'm concerned, that's a breach of contract.
    1 person found this review helpful šŸ‘

  • 3/5 Lulu B. 2 years ago on Google
    I am sorry , as the staff was helpful and I guess we thought the price was about standard. We had asked around to see if we needed an AC unit for 3 months, and the majority of people said we didnā€™t need it for that length of time. Well, unfortunately we just moved our stuff out yesterday and every box was ful of roaches. We had no food in the unit as we were warned against it, however it didnā€™t seem to matter. Other than our sealed plastic bins, they were found in every box, food of not. They weā€™re all well sealed. This has never happened to us before but it happened here. We asked about spraying and of course Darryl said yes they spray outside but canā€™t do more. It has been so much work washing everything throwing stuff out and now we will have to have our new apt sprayed just to make sure this doesnā€™t become a wide spread problem. We would not rent here againšŸ˜žšŸ˜ž
    1 person found this review helpful šŸ‘

  • 5/5 Timothy M. 2 years ago on Google
    I would recommend life storage to anyone .staff is top notch

  • 5/5 Lzr C. 1 year ago on Google
    Been at this property for a while and currently had some damage due to Hurricane Ian, but I can not thank them enough. The entire team of Life Storage, the Xercor insurance rep and the restoration team were amazing. They had the insurance adjuster on site from Xercor assisting the customers. The team of Life Storage were extremely patient, friendly and understanding. I have other storage space and they were not pleasant at all. Life storage has a customer for ever.

  • 5/5 Geraldine K. 1 year ago on Google
    Debra and Darrell were both very helpful while renting a storage unit here, exceptional customer service, I will recommend to friends and family for any storage needs they may have, and I will definitely use them again. Thank you for the service.

  • 5/5 J Abraham W. 1 year ago on Google
    Darrell and Debra do a great job! They are both helpful and provide excellent customer service. When I did have a small issue, Darrell and Vicki Solved the problem quickly and completely. I would definitely highly recommend this location.

  • 5/5 Laura E. 2 years ago on Google
    Darrell was above and beyond getting us set up to store our car and things for our new home we are building down here. Highly recommend!

  • 5/5 Taylor F. 2 years ago on Google
    Darryl was great! (Sorry if I spelt the name wrong)

  • 5/5 Nick W. 2 years ago on Google
    You can fill everything out online and the woman at the front desk was very helpful, was able to answer my questions and show me around the place. Very easy!

  • 5/5 Melissa A. 2 years ago on Google
    Darrell was absolutely amazing. Very fast and showed me the unit quickly and was extremely friendly. Absolutely would recommend people here just for his service!

  • 5/5 Rod P. 1 year ago on Google
    Amazing! Brought a semi and they found us space to drive it through! Darrell the associate and the manager made every bit our transition to Florida easier! Thanks again!

  • 5/5 JJ a. 2 years ago on Google
    This has been the most friendly experience I've had when I've rented a storage room they are there for your needs your questions they make suggestions very friendly people in the rooms are excellent

  • 5/5 Wanda t. 2 years ago on Google
    Debra was amazing. Great customer service and a very clean environment . I would recommend this place for storage.

  • 5/5 John W. 2 years ago on Google
    Daryl was super helpful and was amazing with my daughter one of the most pleasant storage experiences weā€™ve had will definitely be back

  • 5/5 Devra N. 2 years ago on Google
    Darrell Horne was the Representative that helped me and my husband pick the perfect storage unit for our needs!! He was extremely friendly and knowledgeable and would highly recommend this company and ask for Darrell when you go there!! Thank you!!

  • 5/5 Rene V. 2 years ago on Google
    Debra Brown was friendly, very helpful and professional. Answering all my concerns. The unit is extremely clean with easy access.

  • 5/5 afanelli84 2 years ago on Google
    Easy transaction getting a unit. Thanks

  • 5/5 jeremy m. 3 years ago on Google
    I love this place. The man who runs the office is top notch. The storage units are clean and really nice.

  • 5/5 Amber J. 3 years ago on Google
    I am really satisfied with my experience at Life Storage in N Ft Myers. The units are great for the price and the people who work there are really nice.

  • 5/5 Joner P. 11 months ago on Google
    I selected the wrong unit online and showed up to the location lost and confused minutes before closing but this wonderful lady saw how lost I looked, asked if I needed help and stayed after hours to make sure I was good to go. Great service right there

  • 5/5 Jennifer T. 6 months ago on Google
    They where super helpful and accommodating. The staff is all so helpful and pleasant

  • 5/5 CD D. 5 months ago on Google
    Michelle and Amber is totally wonderful! Very clean and safe storage place with great prices! I highly recommend them!

  • 5/5 Marci M. 6 months ago on Google
    Great help in our time of need. Hurricane Ian did us no favors. We have upgraded to more space. Units are clean and well lit and well secured.

  • 1/5 Lori 7 months ago on Google
    My opinion of this place is first they need someone who cares just a little bit more about the property. The last three times I have been there the restroom had no paper towels trash wasn't changed and broken glass and debris all over the parking lot. Then last time there no light in the restroom. Like come on already....who is running this place. Twice been there over a two week time frame and no light to use the restroom. Sorry but one star was the best I could give this place. If you need employees who care I am available for the job. Oh and the dumpster area is a disgusting mess. It needs help too.

  • 5/5 Anthonyy D. 5 months ago on Google
    This company had the friendliest staff! They were extremely helpful! But most importantly, they talked to me and made me feel like I was someone they cared about. Very impressed with my experience here. Thank you Life Storage!

  • 5/5 Jacqueline M. 11 months ago on Google
    Very positive experience with Michelle. She was very helpful and explained everything clearly.

  • 5/5 J W. 1 year ago on Google
    Awesome. Michelle was terrific to work with. She had the perfect unit and worked with us to secure it immediately. This is a great location with a great staff!

  • 5/5 Nicholas K. 1 year ago on Google
    I just rented a unit here. The lovely Michelle Mize was not only helpful but absolutely pleasant to work with . Very knowledgeable and professional. Would come back and rent a unit every time from here . Great experience!!!! Thank you so much!!!

  • 5/5 michael b. 3 years ago on Google
    Darrell was fantastic!,

  • 5/5 Rodney H. 11 months ago on Google
    Have had great service for Michelle n newest employee Maggie. They are great ladies in nick of time. Thank You 2 all the staff.

  • 5/5 Glen 10 months ago on Google
    Excellent clean and secure facility, and Michelle in the front office was super friendly and helpful to deal with!

  • 1/5 Jess W. 1 year ago on Google
    They evicted everyone after Hurricane Ian Sept 2022 even if there was no damage to your unit or contents. They had the gaul to tell you they could put you on a list to get back in...are they kidding . Very unprofessional in my opinion. With all the problems people are having in this area, a two week notice to get your stuff out is heartless. I'll chalk it up to some bean counter at corporate.

  • 5/5 kyetandboo 1 year ago on Google
    Debra was absolutely wonderful with helping me with my storage needs. Highly recommend.

  • 5/5 Nataly R. 1 year ago on Google
    Debra was just great at helping us get checked in and setup. Def recommended and has having rates.

  • 5/5 Brittany B. 2 years ago on Google
    Mrs.Debbie is amazing!! She has made my very stressful situations seem like a breeze with a friendly smile and calming voice. I highly recommend life storage for all your storage needs!! Clean and very well kept facility, able to handle any household needs you may have! And again I can not say enough about how amazing Mrs Debbie is!! Sheā€™s an Angel!!!

  • 5/5 Steven F. 2 years ago on Google
    For many of us, we have to rely on renting storage space to help us keep our homes better organized. The store and units at Life Storage on North Tamiami Trail are always clean and well kept and the staff (especially Darrell) is friendly, helpful and accommodating. It is always a pleasure to visit this store! Thanks to all!

  • 5/5 Greg B. 1 year ago on Google
    Awesome customer service, perfect security, and everything is clean inside and out. Will definitely recommend anyone needing storage to come here!

  • 5/5 John 3 years ago on Google
    I needed some information and a little help getting into the side door (having trouble with the code) and Darrel introduced himself and came out and help me with that he was very knowledgeable and helpful will definitely stay using Life storage for all my storage needs... and came out and showed me how to get in first time very friendly helpful people at life storage

  • 5/5 Jeremy M. 3 years ago on Google
    The management is great. The place has great prices and is very clean.

  • 5/5 Patricia H. 3 years ago on Google
    Darrell is a wonderful addition to the North Fort Myers staff. Very helpful & courteous. Funny that we share a name!

  • 5/5 Laurie H. 3 years ago on Google
    Debra at Life Storage N Fort Myers was very efficient & friendly.

  • 4/5 Thomas Y. 3 years ago on Google
    Love the staff and the facility. I just wish they would keep the bathrooms open during open hours.

  • 5/5 Michael S. 3 years ago on Google
    Simply put this is where you need to go!THEY ARE THE BEST!!!

  • 5/5 mark b. 3 years ago on Google
    came in to check prices office staff very nice was offered a tour. So far Life storage is number 1 when i get ready to make my move

  • 5/5 Jolissa S. 3 years ago on Google
    Clean safe and efficient

  • 5/5 B. M. 3 years ago on Google
    Debra Brown is the best thank you Debra

  • 1/5 Walter C. 3 years ago on Google
    Lady was rude assumed things noisy saying wrong things moved before rent ran out mean sprited

  • 5/5 Fae M. 3 years ago on Google
    I have had many storages but this place is by far the best. The manager Darrell is very professional and nice. You will have a long time customer in me.

  • 5/5 Anji B. 3 years ago on Google
    North Fort Myers location. Darrell and Debra are helpful, supportive, informed and professional. We moved from a well-known storage that had inoperative security most of the time. In the almost month we have had this storage, security has not been out. Available pallet carts and elevators made unloading and moving in much easier. Apppreciate extended access hours. This is our second experience with a LifeStorage location. The first was in Vegas. Their prices are reasonable. LifeStorage offers a military discount! Highly recommend.

  • 5/5 Tonya H. 3 years ago on Google
    Darrell Horne ( I hope thats how you spell his name) was very helpful and his customer service was amazing! I have been renting from here for a year and he is the first to go above and beyond for me. Thank you very much for all your help today!

  • 5/5 lauren s. 3 years ago on Google
    Debra was very nice I was sent a rent now link and was able to get my unit from home .once Debra took the time to walk me through it . It was very easy

  • 5/5 Terri T. 3 years ago on Google
    Great Customer service! Daryl was extremely helpful with all my questions! The space I rented was the smallest space and was perfect for what I needed!

  • 5/5 Mary Ann B. 3 years ago on Google
    Extremely clean, safe and easy to use! Staff is always friendly and helpful. The units and facility are much nicer than other similar Life Storage locations I explored. Worth the drive!

  • 5/5 Thurayya D. 3 years ago on Google
    This facility is clean, convenient and the staff is very helpful and friendly. Acquiring my unit was very easy and convenient. A contactless move in was perfect for my situation! There are platform dollies that are available which make moving oneā€™s items much easier. I am very happy that I found Life Storage!

  • 5/5 Matt W. 3 years ago on Google
    Darrell was a very professional and helpful man. I appreciate him for making this experience seamless and informative. What a great employee you have Life Storage!

  • 5/5 zenn e. y. 3 years ago on Google
    Great jobs Debra & the staff!!!!!

  • 5/5 Lisa H. 3 years ago on Google
    Stored for quite a few years at N Ft Myers location. Debbie & staff always helpful.

  • 5/5 Timothy B. 3 years ago on Google
    If your looking for the best, youā€™ve just found it. The staff lead by Mrs Debbie are beyond professional, friendly and efficient. They keep the entire premises spotless, perfectly maintained and bug free. Iā€™ve tried other companies, none came close.

  • 5/5 Robert G. 3 years ago on Google
    My girlfriend and i get excellent customer service from Darrell Horne at Life Storage. When making his rounds he always checks to make sure if we need anything.

  • 5/5 Debra B. 3 years ago on Google
    Stopped in for price comparison Debra was nice showed me a few units. answered all my questions .I realized i came in close to closing, Debra did not make me feel rushed I will be coming back as soon as my home sales.

  • 5/5 Edward Q. 3 years ago on Google
    People very helpful. Happy with unit.

  • 5/5 Sun S. 3 years ago on Google
    AMAZiNG pricesšŸ‘ EXCELLENT customer servicešŸ‘ DARYL was very informative and punctual by calling before closing to ensure we knew closing time was 6:pm so we didn't lose our reservation... make sure you ask for the special you get 25% off your first 6 months... some sister stores will honor prices quoted from other companies but this was the BEST price I was quoted I'm very happy with my decision to store my belongings at Life StoragešŸ˜

  • 5/5 Kimray B. 3 years ago on Google
    I stored with Debra and her staff, they were very nice and friendly, had to move out of state, and would highly recommend them to all my friends.

  • 5/5 Bob J. 3 years ago on Google
    Debra took very good care of me, and my wife.

  • 5/5 Christopher W. 3 years ago on Google
    The staff here are kind, generous, and very helpful. Darrell especially made sure to give me a tour and double check that everything was up to par before walking me through the rental agreement and payment processes quickly and painlessly. Not to mention they have the best deals in Lee County. Very clean and well maintained facility. Will definitely recommend and use again in the future should the need ever arise.

  • 5/5 Steve H. 3 years ago on Google
    I've had several storage units over the years with different facilities. Life Storage is and has been heads and shoulders above the others. Darrell was extremely helpful with my needs.

  • 5/5 Robert M. 3 years ago on Google
    Great pricing but it's the people that are the best!

  • 5/5 shaun l. 3 years ago on Google
    Hands down one of the best costumer service experiences I have had. Darrell was extremely helpful and kind regarding the knowledge of the facility. He was very welcoming and pleasant to talk to. I would recommend Life Storage to others!

  • 5/5 Deana A. 3 years ago on Google
    Amazing folks very kind and helpful

  • 4/5 Christine G. 3 years ago on Google
    The Pleasant retiree there is so nice. He helped me quickly so I could get on with the transfer of my stuff! My second unit from there. Very satisfied.

  • 1/5 Suzy K. 3 years ago on Google
    Sold items out from underneath me. No concern for covid and unemployment. I lost my father's ashes cuz of their oversight. DM Vicki attack me over the phone as well. Very unprofessional.

  • 5/5 N R. 3 years ago on Google
    Place is fairly secure, friendly staff management too, and a good part of town for location wise. Price is a little steep but Iā€™ve been here for a couple years so I guess Iā€™m not complaining

  • 5/5 Constantinos N. 3 years ago on Google
    Recently rented a storage unit from Life Storage. Debra Brown, the store manager, answered all my questions and helped me through the process. Thanks!


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