April 2015 I made a frantic call to The Palms PRAYING they had a room in memory care AND assisted living for my mom and dad, truly a miracle they did! I knew in my heart then, we were in the right place. Married 56 years, mom diagnosed with dementia sent dad into a mental mess. Not wanting to separate them was our goal and The Palms made it happen! Mom lived a couple years down in memory care and dad is still on 5th floor assisted living. The staff on both floors were so good at keeping them “ together “ as much as possible. During this time of Covid the staff has gone above and beyond, we his family are so very grateful for the wonderful staff, service, and true concern for his well being. This has been difficult for all of us and they have taken the concern of his well being off of our minds. We know he is safe!!!! I tell everyone The Palms is the BEST! If I’m ever in need, it’s where I’d like to live! Thank you Elaine the front desk guru! Odille, a kind gentle soul! Denise, a great caring “Dr”, Diana and Laura for getting us in! Elaine on 5th, for loving my daddy! Everyone deserves a raise for handling the pandemic so professionally!

Couldn't be more pleased with choosing The Palms when making the tough decision to help a parent move to another chapter of life. The atmosphere is warm and friendly, and the residents have multiple daily activities or off site trips to choose from. The staff are all friendly and helpful and that was so important. They have handled the Covid situation with care and flexibility. The food is great, simply really good and healthy, great work by the chef and staff. I commend all the staff for doing such a good job with the residents and would like to give thanks to more, but I'm so thankful to Maxine at the front desk for simply being fantastic looking out for my mom, and Steve (Independent Living Administrator) for going well above and beyond his already busy schedule and providing personalized care that I just can't give high enough accolades for. I can rest easier knowing these fine people are there when I'm not. Mike Taylor

We placed my Dad in the Palms on 11/1/19...pretty much against his wishes. Our earliest personal visual observations along with his indicated that maybe he was "too healthy" for his first facility after owning homes his whole life. I visited him twice in the first 10 weeks (from Michigan) and he seemed to be acclimating quite well. We all really like Laura and Steve which are the on site mgmt team....but also the staff as they genuinely seemed to enjoy their jobs and mingling with the guests. Dad was in love with the food and clean pool and hot tub. Not so much in love with the area which is pretty commercial as he loves to walk and is used to "better scenery". We are bringing him home to Michigan for the summer months but in a conversation with him this past weekend he wondered if we could keep up with the quality of food he is used to! This was an experience neither he nor we thought would go as well as it did. I attribute that to the excellent staff.

My dad has been at the Palms for 5 years. He started in Independent Living and most recently move to Assisted Living. The staff is wonderful and always happy to help with any question or problem that we might have with him. I can't say enough about each and everyone one of the staff and now with him living in Assisted Living , its made his life so much easier. They are so caring and considerate of him and no problem that he may have is too big for them. I love each and everyone of them !

The facility is clean and bright. The staff is friendly and caring. They are very gentle in their interactions with my mother who has dementia. They are warm and extremely helpful for family members who struggle to walk through this kind of life-changing event. My mother is safe and well cared for at The Palms at Fort Myers.

I am so glad that I chose the Palms of Fort Myers for my Mom. The facilty is beautiful and all the employees are very polite. Diana has been truly helpful in every way. The food is good and the portions are just right. I am recommending The Palms to all my friends. Thank you each and everyone .

My mom is about to turn 94! She has lived at The Palms for about 31/2 years and because I've moved to Naples, I'm moving her the the sister community closer to me. From the moment you step inside- there is an atmosphere that is so positive and upbeat. Laura Davis, the sales director, has been an angel atop my shoulder from the moment I met her. The staff truly cares about taking care of people. I highly recommend The Palms to anyone who is looking for a home for a loved one. Lot's of activities and parties, a hair salon, and many other amenities. Thank you all for taking such great care of my mom!

My Mom has lived at The Palms for more than 5 years now. We moved her from a similar facility in Tucson, AZ so she could be close to the family here in Fort Myers. From the very first day she fell in love with her apartment, the staff and the many residents she now calls close friends. The entire staff at The Palms are FIRST CLASS professionals! They go out of their way to help every resident feel like it is truly their home! Mom absolutely raves about the staff... everyone, especially the servers in the dinning room always have a smile and a kind word for their residents. The maintenance personal are always so helpful too. Everyone there gets into the many events with high enthusiasm and they always have something to do for the residents. I absolutely recommend you check this place out for someone you love too.

We moved my parents into The Palms in July. I am totally amazed at how friendly all the staff are. I toured about a dozen retirement communities and this was the only one where all staff members say hello and smile. They are so helpful, even after my parents have moved in. They have more activities than most communities, although I would like to see some creative/artsy activities be added. The food is great, and the everyday menu is way more extensive than most communities. Great place, great people!

My mom has been here for 8 years, three of those years with my father. We picked The Palms after researching more than a dozen facilities and we have not been disappointed. The level of care my 83-year-old Type 1 Diabetic mother has received is caring, and goes above and beyond what I expected. It's about the people. They genuinely care. As with any facility, a family member needs to be an advocate. Without the involvement of a family member, even the best facility can go off track. I cannot stress the importance of this enough. If I had to make the decision again, it would still be The Palms.

The people that work here are really nice. They take good care of us, and they are CARING. The help here is amazing. They all take the time to get to know each of us. They do little things every day that make each day special. That’s one of the things I like about here so much. The food is phenomenal, and breakfast is my favorite. I’m here, and I’m glad I’m here. This is my home now and I am glad my brother chose this place for me. I’m very happy.

We looked at many places for my mother and were referred to The Palms by acquaintances and the experience couldn't have been better. From the units and amenities, the meals, activities and overall quality of life; The Palms scored really high in my book. While all that is good, what sets The Palms apart is the friendly and caring staff. We had the pleasure of working with Move In Coordinator Diana Hernandes who, along with all the other staff, made my mother feel completely at home. While there are always transition issues, Diana and the rest of the trained staff really cared for and assisted my mom with such love and compassion which help us out too. I can't speak more highly of The Palms.

My Mom has been a resident at the Palms since 2014 and is proud to call it her home. From the professionals that work at the front desk to the professionals that take care of her every day, my Mom feels well cared for. The staff is always willing to “go the extra mile” to tend to my Mom’s specific needs. As I live 1500 miles away, it is important for me to have peace of mind about my Mom’s care. Whether it is communicating with the Executive Director during a hurricane, consulting with the Residents Service Director about accommodating a special need, or simply talking to one of the professionals in the front office – The Palms is all about taking care of my Mom and providing me and my family peace of mind. Selecting the Palms was the perfect choice!

Really nice facilities. We did a tour with my family recently as we're getting ready to make plans for Dad. They're really professional here.

My dad recently encountered the beginnings of Parkinson’s, my Mom, siblings and I were distraught and uncertain as to next steps. We positioned him at The Palms, October 2019 and have been more than pleased with their nurturing, care giving, "family" meals, daily events/interaction and ongoing commitment to our family. The entire staff starting with Laura Davis, Steve and the rest of the team have been exceptional, attentive and respond promptly with our many questions. Thank you! Stay Healthy and Safe!

My parents lived in unit 327 for almost 3 years. This is a 2 bedroom 2 bath apartment in independent living. The management and staff at the Palms were wonderful meeting or exceeding there needs throughout their time there. The meals were chef driven and always delicious as well as nutritional. We were able to add additional services as the need arrose. All were available for a very reasonable price. I can't say enough about the very personal service they were given. Edward Ellyatt