This was my first experience at Robert's. I was hesitant to try yet another salon for the color and cut I was looking for. I now love my color and highlights! My hair is short so we are working on letting it grow out some (work in progress!), but I am very confident that my new look will be great. Rosa is a professional through and through. She is experienced with color, cut and knew just how to ease me for my transition from a short to medium style. The salon is easily accessible, clean and inviting. The entire staff were friendly. I will be returning.

My husband (Frankie) and I both had hugely positive experiences for our first visit into this beautiful salon. EVERYONE there made us feel like family right away. Brenda (Master Hairstylist) cut both our hair. We both are extremely impressed and have made another appointment next month already. Maria, Brenda's assistant, gave Frankie and I the best shampoo EVER before our cuts. She gave us a wonderful massage (head, neck and shoulders) while we received our shampoo, before our cuts. Wonderful! AND if this was not enough, I just received a 20% off (today is my birthday and they emailed me this coupon) on my next service there! We HIGHLY recommend this salon.

I am so impressed with the customer service here! I had a bad experience at another salon and this salon went above and beyond to fix my problem! Thank you Lexy! Thank you Charly! Thank you David! I would give you all 10 stars! And thank you to David's co- assistant! I'm still amazed! You made my day!

Well I finally found my salon! I have been in SWFL for 7 years and I haven’t been truly happy with any haircut. I kept trying different places and none of them worked out. Then I saw an advert on Facebook for a free haircut as part of continuing education for the stylists, so I said, why not! Well I’m really glad I did!!! Jazmin was FANTASTIC! Very professional and knew exactly what I wanted, when I wasn’t even sure what I wanted lol! I just explained what is important to me and what I felt my current style was lacking and Voila! She’s amazing!!! They also include a scalp and neck massage , very relaxing 😌 I live in Fort Myers, but I will drive down here because it is worth it! Exceeded my expectations! They are very professional and you can take a survey so they can improve, which is the mark of true customer service. They also have their own hair care line!!! The products are wonderful and smell amazing!!!!

Wonderful! Chris is the best! Maria does such a wonderful wash and head massage. I have been a regular here for about 20years!!

This was my first Florida hair experience since moving from NY, and Robert of Philadelphia made me feel right at home! From the persecco upon my entrance, to the amazing massage during my wash, the service was flawless. Not to mention, Ludby is EVERYTHING! He totally brought my blonde back to life. Can’t wait for my next visit!

I am amending my negative comment I posted below. Lexie from Robert's called right after I posted this. She apologized for me not getting a hair style that I loved and let me know that all products at Robert's are guaranteed. She gave me a refund and offered to have me come back in to have my hair fixed. I was so impressed by the customer service I am now giving Robert's 5 Stars. Thank you! I went in to have my roots touched up. Ludby double-booked me with someone else. He rushed during my highlights. Then I was left with my head in the sink for half an hour. My color was left in too long so he toned my whole head. Now I have light roots with dark hair. I knew that he knew he had screwed up but he didn't say anything. Honesty and an apology would have gone a long way here.

Best haircut I've ever had. Ludby was a master. Can not recommended him highly enough!!

Excellent service, Excellent work. Sara gave me a fantastic pixie cut Thank you!