The service at Sharfman’s is outstanding. Everyone who works there are personable, professional and cater to their customers every need. Simply the BEST for a shopping experience!

Excellent assortment of fine jewelry!!! Staff is very knowledgeable and friendly. No pressure atmosphere. I would definitely recommend this establishment to anyone looking for a fine piece of jewelry.

If there was a zero star rating that would be it. My son purchased a ring for his girlfriend soon to be Fiancé at Sharfmans which has always been a go to for our family. We all loved the ring and how it looked however after only a month of wear the ring has lost multiple stones. They agreed to repair the ring once however as the side stones continued to fall out my son was told that this happens often and there was nothing to be done. I my sons fiancé to another jeweler who took it apart and rebuilt it...she hasten had a problem since. Very disappointed in Sharfmans. they were once a go to for quality and nice jewelry....really feel now that they are overpriced with an attitude.

I had 3 watches that were all dead. I went there hoping they did that type of work there. They do. What a wonderful group of people in there. Thank you Sharfmans for helping me.

Highly recommend, the entire staff is friendly and welcoming. Extremely impressed by Mark, who provided phenomenal and fast service. Not only was he able to fix my piece, but he did it right there while I waited. I will definitely be back!

Sharfman's is an excellent place to shop with helpful staff and a fantastic selection. Mark helped me find a beautiful pair of blue topaz earrings for my wife - and she loved them! Thanks Mark. I definitely would recommend Sharfman's the next time you need jewelry.

Extremely professional and friendly staff. A custom piece of silver jewelry I owned broke and they were happy to fix it. Now that repairs are complete I can't even see where the snap was.

Went to fix my gold chain and they were very nice, when I got back my chain it looked like it was brand new and I can’t even tell when it broke. Definitely would recommend.

A place that consistently sells quality. In a world of cheap internet options that can fool you... This is somewhere where you can trust what you're buying. I also appreciate businesses that take care of repeat customers.... This is one of them.

Mark and Richard at Sharfman’s were absolutely amazing. I recently got engaged and my fiancé proposed with my grandmother’s engagement ring. I showed them exactly what I was looking for in my dream ring and they custom made the ring I wanted and included my grandmother’s diamond into it. It is exactly what I dreamed of and holds the sentimental value of having my late grandmother included as well. I would recommend everyone go there! ❤️

Very disappointed in the lack of quality customer service from such an iconic Worcester store. The older female clerk did not offer a friendly greeting and acted like I had interrupted her lunch break. So disappointed 😞

I absolutely love all the beautiful jewelry here. Can't leave without getting 3 or 4 pieces. Everyone was so very nice and caring. My go to place when I am in town. ❤️❤️❤️❤️❤️

Excellent quality jewelry and service. I Wouldn't go anywhere else.

Very helpful and beautiful jewelry