Dalian Monterrey Village Apartments image

Dalian Monterrey Village Apartments

Apartment complex ā€¢ Apartment rental agency

šŸ˜  DO NOT MOVE IN!!!! This place is ridiculous!! Maintenance takes WEEKS to come fix things, yet theyā€™re always chatting it up with the next door apartmentā€™s maintenance guys. Every month I get charged ā€œfeesā€ and they donā€™t answer as to what but threaten eviction if I donā€™t pay that day. Maricela in th... People often mention apartment,


Address

10102 Ingram Rd, San Antonio, TX 78245

Website

www.dalianmonterreyvillage.com

Contact

(844) 278-3466

Rating on Google Maps

3.60 (312 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9ā€ÆAM to 6ā€ÆPM
  • Friday: (Good Friday), 9ā€ÆAM to 6ā€ÆPM, Hours might differ
  • Saturday: 10ā€ÆAM to 5ā€ÆPM
  • Sunday: (Easter), Closed, Holiday hours
  • Monday: 9ā€ÆAM to 6ā€ÆPM
  • Tuesday: 9ā€ÆAM to 6ā€ÆPM
  • Wednesday: 9ā€ÆAM to 6ā€ÆPM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Gabby 9 months ago on Google
    Positive is that itā€™s a clean, safe, quiet complex with security at night. However, my apartment has a really strong smell of marijuana embedded into its cabinets and walls. I spent so much money on air fresheners, cleaning supplies, and candles but none worked because it kept coming in through the vents. The walls are paper thin. Iā€™ve been asked if I was outside while talking on the phone because they could hear cars passing by while I was sitting inside. I never received a working key fob in the entire year Iā€™ve been here. I asked numerous times if I could have another but was met with the response that there were none available and there was a delay with the repair company in fixing them. While I understand these things happen, to have a year long delay is unacceptable and unfair to the residents as we need a key fob to access amenities. This complex has the biggest parking issue in any place Iā€™ve been. There are no spaces available if you arrive past 7pm. Iā€™ve also been locked out of the complex several times when the gate keypad wasnā€™t working and had to wait until someone leaving the complex, opened the gate. Overall, the negatives have far outweighed the positives in my experience here.
    2 people found this review helpful šŸ‘

  • 1/5 Monica M. 6 months ago on Google
    DO NOT MOVE IN!!!! This place is ridiculous!! Maintenance takes WEEKS to come fix things, yet theyā€™re always chatting it up with the next door apartmentā€™s maintenance guys. Every month I get charged ā€œfeesā€ and they donā€™t answer as to what but threaten eviction if I donā€™t pay that day. Maricela in the front office is always rude. Overall just the worst experience ever. Counting the days my lease is up so I can finally leave. Oh, and my restroom is filled with mold!
    2 people found this review helpful šŸ‘

  • 5/5 Emily G. 8 months ago on Google
    I lived here since February and since then I have enjoyed it. The maintenance crew is good here. My AC went out in the beginning of summer and they were here within an hour to fix it. Last week my washer stopped working and they came within the next business day to check it out. It took less then a week so fix and thatā€™s only because they needed to order a new part. I would only say there is one down side which is that the keypad to enter the apartment doesnā€™t always work. Besides that I like it here.
    1 person found this review helpful šŸ‘

  • 1/5 T H. 7 months ago on Google
    Was sent away without being able to even see an apartment after being told there were no wheelchair ramps to get from the parking lot/street area to any apartment, at all, by wheelchair. While we were pulling in and out, we saw there were wheelchair ramps to get to the apartment office, while exiting, there were more seen through the gate . I don't know whether they're just ignorant of the property they're managing or wanting to push out/keep out people using wheelchairs, but that's ridiculous
    1 person found this review helpful šŸ‘

  • 5/5 Karianna F. 5 months ago on Google
    Absolutely LOVE and ADORE Mrs. Debbie Lopez! She set the tone for these apartments! Me and my husband are not from San Antonio and we were having a really long day looking for different apartments, and her energy was absolutely amazing. Regardless of whether or not we ended up leasing did not even matter because of how generous and sweet and uplifting this woman was. Not only does she make you feel like youā€™re at home by just stepping in the office, but she just overall is amazing! I look forward to leasing with this apartment and Iā€™m so glad that we have an apartment with such an amazing management team! Miss Lopez went way beyond and stayed with us after closing to make sure that we felt comfortable leasing with them! She answered all of our questions, she didnā€™t make us feel rushed, and she honestly was just a real blessing. This woman should be promoted!

  • 5/5 Jordan R. 5 months ago on Google
    i love this place!! iā€™ve lived here for 6 months and they have taken such good care of us. all of the ladies in the front office are very accommodating and always address any needs or concerns we have professionally and promptly. the apartments themselves are gorgeous and super spacious, with valet trash accommodations, AT&T fiber was already installed in our unit, and many more super cool amenities. a huge thank you to Maria, Debbie, Maricella, and Priscilla for everything yā€™all do! truly thank you ladies for making our apartment a home!

  • 1/5 Jenna G. 5 months ago on Google
    When I first moved in it was a quiet and peaceful place to live. It is just me and daughter and lately my fellow neighbors keep harassing us. These neighbors make it difficult to enjoy living here and management has yet to resolve this issue.

  • 3/5 yes s. 7 months ago on Google
    This place hasnā€™t been bad at all. Management/office staff has been helpful when needed and they respond quickly. My only complaints are that the entrance is shared with another apartment complex so I have had many of my orders delivered to the wrong place, the gate is left open and doesnā€™t work often, and this place charges you about $30 extra (I forgot the exact amount) for you to take your own trash out. The trash collectors leave the bags in the can if they take a tiny bit of effort to be taken out or if weight more than than an ounce and stray animals get to the bags, leaving the hall smelling terribly. Itā€™s ridiculous that they canā€™t do better with that considering how much money they are making from every single renter.


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