3/5 Jackie L. 7 months ago on Google
This
is
my
second
visit
to
the
Orangery.
The
food
is
lovely,
the
service
appalling.
This
is
a
classic
case
of
no
or
poor
management.
EVERY
table,
inside
and
out
was
full
of
used
crockery
and
cutlery.
Not
one
table
had
been
cleared
or
wiped.
It
looked
awful
and
most
off
putting.
When
it
was
pointed
out
the
response
was
'we
will
do
it
when
we're
not
busy'!
That's
exactly
the
time
when
tables
should
be
cleared.
Staff
came
out
with
food
but
returned
to
the
kitchen
empty
handed.
First
rule
of
a
restaurant,
never
return
to
the
kitchen
empty
handed.
Staff
pleasant
but
need
direction.
Also,
it
was
not
clear
how
to
order.
The
gentleman
before
had
been
standing
at
the
counter
for
20
minutes
and
all
the
staff
had
had
their
backs
to
him
and
ignored
him.
That's
just
plain
rude.
When
we
were
served
with
our
food,
there
was
still
no
attempt
to
clean
the
table.
We
had
to
ask.
Please
get
someone
in
charge
who
can
run
this
place
properly.
It
may
be
staffed
by
amateur
volunteers
but
they
could
still
act
more
professionally.
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