1/5 Ashley D. 1 year ago on Google
Dunelm
is
a
great
place
for
buying
homeware
items
at
a
reasonable
price
but
I'm
not
a
fan
of
this
particular
branch.
I've
been
to
this
branch
a
number
of
times
recently
and
not
once
have
there
been
any
baskets
near
the
doors,
instead
I've
had
to
find
and
ask
a
member
of
staff
to
get
one
for
me
everytime
because
there
wasn't
any
to
be
seen
anywhere.
The
other
thing
that
really
bothered
me
on
my
last
visit
was
the
rudeness
shown
from
one
of
their
staff,
Tanya
who
served
me
at
the
till.
I
walked
up
to
the
till
and
said
in
a
friendly
manner
to
her,
"Hello.
I'm
buying
this
but
I
also
have
an
item
to
return
and
an
order
to
collect".
She
responded
by
huffing
at
me
and
rolling
her
eyes.
I
didn't
appreciate
that
response
at
all
or
being
made
to
feel
like
I'm
being
a
nuisance.
I
calmly
asked
why
she
was
so
stressed
to
which
she
blamed
it
on
the
store
being
manic.
After
that
she
perked
up
a
little
and
was
talkative
but
all
she
did
was
go
on
to
whine
about
how
busy
the
store
has
been
and
then
told
me
of
how
clumsy
she
is
on
the
shop
floor
saying
she
was
moved
to
bedding
as
a
result
of
constantly
dropping
the
stock.
Not
something
a
customer
should
really
be
knowing.
🤦♂️
She
wasn't
aggressive
or
horrible
as
such
but
I
just
found
it
incredibly
rude
and
unprofessional.
She
really
needs
to
work
on
her
customer
service
skills.
I
appreciate
her
day
at
work
may
be
a
busy
and
stressful
one
but
it's
no
excuse
to
take
that
frustration
out
on
a
paying
customer.
I
had
one
small
item
to
pay
for,
1
small
item
to
return
and
a
few
items
to
collect.
It
wasn't
complicated
and
didn't
take
long
so
there
was
no
need
to
be
rude.
She
didn't
at
one
time
apologise.
I
think
I'll
try
to
stick
to
my
usual
branch
in
future.
