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Cheam Village Newsagents

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😠 Awfull owner, never can find parcels from yodel....telling you that parcel is not there even though presented with collection code....telling you to come back yet after more looking parcels magicly appear to be there....rude....avoid avoid avoid People often mention parcel,


Address

35 Station Way, Sutton SM3 8SD, United Kingdom

Contact

+44 20 8642 1793

Rating on Google Maps

3.90 (49 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6 am to 7 pm
  • Wednesday: 6 am to 7 pm
  • Thursday: 6 am to 7 pm
  • Friday: 6 am to 7 pm
  • Saturday: 6 am to 7 pm
  • Sunday: 6 am to 2:30 pm
  • Monday: 6 am to 7 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Janette Z. 11 months ago on Google
    Awfull owner, never can find parcels from yodel....telling you that parcel is not there even though presented with collection code....telling you to come back yet after more looking parcels magicly appear to be there....rude....avoid avoid avoid
    2 people found this review helpful 👍

  • 1/5 Lamia B. 1 year ago on Google
    Very poor service, returned an Amazon parcel and was told the machine wasn’t plugged in because the Amazon technician did not come in so my parcel couldn’t be processed. When checked with Amazon was told the shop drop off was operating fine. Obviously the owner did not want to take on the job and lied through his teeth and was not happy that I complained. Disgusting behaviour from a shop that is always messy and dirty and closes earlier than the advertised time. Avoid at all cost.
    1 person found this review helpful 👍

  • 5/5 Emily S. 2 years ago on Google
    Went to collect my amazon parcel from here last week, as I walked in I noticed the shop has lots of stock and a wide selection to choose from as well as being very clean. The man behind the counter was very friendly and made collecting the parcel very easy, will definitely use this shop in the future
    1 person found this review helpful 👍

  • 1/5 Benedicta O. 5 months ago on Google
    Service disappointing , ideally no star. I waited so long for service. The lady being served was taking a really long time, and I could understand why the confusion was caused. It looked like she had had the wrong identity but instead in error had picked up the wrong parcel. It took over 20 minutes to realise the mistake! I was so pleased when she found it. Now my turn. I was instructed to find my parcel that should be in the pile. It was not there. The man serving then advised that the parcel may have been returned or not arrived. I could see further back in the store a collection of parcels. I found my parcel. I said this place is disorganised. He took umbrage and shouted,'Then don't come back '. He was persistently rude. He did not leave the till as he was prioritising those buying alcohol and cigarettes on the queue. I do not intend to use this location again for my parcel.

  • 5/5 Thu Ha H. 5 months ago on Google
    Very good service for parcel collection or drop off. Staffs are always very helpful and friendly. Good snacks selection for after school treats too ☺️

  • 1/5 Libby C. 5 months ago on Google
    Do not get your parcels sent here. When I tried to collect my parcel the barcode wasn’t working and instead of being friendly and helping the lady working there was so rude. She was watching tv when I arrived and sighed when I was waiting. Then scanned the barcode and told me to call yodel and she couldn’t do anything. The day before I was told to just search through the parcels myself and try find something, which I didn’t mind doing, I’d rather that than be sent away!

  • 5/5 Jessica F. 10 months ago on Google
    I use the collect + in this newsagents. Helpful staff and good location in between the village and the train station. Easy to park on the high street.

  • 5/5 Benjwal 1 year ago on Google
    One of the most convenient store, easy access, parking on street, close to train station hence very popular with locals and travellers. The owner is super helpful person he will go extra mile to help and assist you, The store is also a Parcel drop off for most of the major couriers. DHL, Amazon, DPD etc....for DHL you dont even have to pack and drop, he will accept it pack it for you and share a tracking no.


Call +44 20 8642 1793 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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