My mom was brought in via 911 and transferred to this hospital ER. She fell with a fractured femur. After spending almost 24 hours in the ER and a discussion with management, she was finally transferred to the 4th floor, awaiting Orthopaedic surgery. She was overdosed with Morphine, and the one interaction I had with the medical team was an IM Doctor, Dr Arraut, whom lacks total bedside manners. I had a few heated discussions with him about pain meds for my moms post surgical pain. They had her on Tylenol. Would love to see him on just Tylenol after having metal put in his thigh. Additionally, none of her home meds were ever annotated, I had to look them up, write them down and give them to him to enter into the system. Still haven’t talked to the Orthopaedic Surgeon on a plan of care. Nurses act like you’re bothering them, but with the huge patient load I can’t blame them. Can’t imagine if one family member isn’t permitted to help care for the patient, its a travesty. The rooms are filthy, dated and subpar. Amazing how the emergency entrance area is being renovated, a totally different picture when you see the conditions of these floors. Air vents alone have dust and mold. Bedside chair has tears, PT bed is rusty...need I go on? Management should spend a few days as a patient in this facility to see what everyone else see’s. It’s frightening!! Would attach pics but it won’t let me.

This hospital is a nightmare people there are rude and uncompassionate. My aunt which is 78 years old had her daughter at that hospital because her sugar level went beyond 1000. Her daughter was in critical condition and my aunt beside her for 3 days in a freezing room. In a rude tone they refuse to give her a blanket and water. Her daughter ended up dying. The next day the funeral tells her that the hospital informed THEM that she died from Covid19! The hospital never informed her and now she is panicking because she was next to her for 3 days. These people are very irresponsable and deserves to be shut down .

In the apartment In Nuclear Medicine, the employees are excellent. Excellent atention. Be empathetic with older patients! Even though they don't have parking, there is one nearby and cheap! I recommend them!

Grandma in the emergency room over 24 hours, finally a MRI was order at 10am. Around 2pm the escort took her to another building where the only elevator was breaking down. After 20 minutes it work again and we got to the third floor. After waiting over an hour she got called in for the MRI. Once it was done the only elevator was not working. After another hour went by it finally got fit. Grandma was the last one to be escorted to the elevator and guest what! Elevator stop working. By this time al gone for the day and we are taking back to the MRI waiting area. It’s now 4:30 pm and we are left alone, no water or food. Grandma is 92 years old and no one cares. The worse hospital service I had ever seeing.

My daughter was taken to the ER an stayed there for 20 hours before she was released. The lady Dr that worked that night was very disrespectful along with the nurse staff. They treated patients like they were bothering them with disrespect. NOT RECOMMENDED.

(Translated by Google) Horrible. The emergency room is a disaster. The security guards are bitter little professionals. Doctors are conspicuous by their absence. Charlatans and unethical. Nurses don't help either. They do not follow protocol. They do not know how to catch the vein, they are not pending, always relaxing and they get upset if you demand or ask questions. Anyway, a slaughterhouse. (Original) Horrible. La sala de emergencia es un desastre. Los guardias de seguridad unos amargados poco profesionales. Los doctores brillan por su ausencia. Charlatanes y sin ética. Las enfermeras(os) tampoco ayudan. No siguen protocolo. No saben coger la vena, no estan pendiente, siempre relajando y se molestan si exiges o preguntas. En fin, un matadero.

This is the worst hospital in the world!! They killed my father! Never treated him and then sent him home to my mother to die! My father was healthy as a horse. They pumped him with irrelevant medication that had nothing to do with his hemorrhage! Never fed him until we complained. Dr. ARIEL SANTIAGO CARRASQUILLO does not care about the patients in this hospital and never calls or answers any calls and ignores you! Please dont take your loved ones to this hospital or the 5th floor! 💔

(Translated by Google) It is the worst hospital I have ever been in. I was hospitalized with lumbar fracture 2 and the DR. JORGE E. VÁZQUEZ MARCANO, He never accepted that an Orthopedist saw me. Although the other drs. Those who saw me asked me to see that Orthopedist. Dr Vazquez Marcano, never allowed it. So I don't know how to recommend them. He also discharged me and I asked him to wait until the next day due to my pain and however he wanted he did it and I stayed that night in the hospital with my pain that almost killed me and without medication because they discontinued them immediately until the next day that I could go. Really, medical care in PR is a mess. I came to see my mother from the USA, to take her on a date and it turns out that now I am the sick one. I thank the ER nurse named Valera for her help with me. She was the one who really helped me when I got there and the ER doctors thank you. I hope for the rest of my life I never have to go back to that hospital. AND THANKS FOR NOTHING TO DR. JORGE E. VÁZQUEZ MARCANO, INTERN AT DR CENTER DE BAYAMON. (Original) Es el peor hospital que me a tocado estar. Estuve hospitalizada con fractura en lumbar 2 y el DR. JORGE E. VÁZQUEZ MARCANO, Jamás aceptó que me viera un Orthopeda. Aunque los otros drs. que me vieron me hicieron consulta para que me viera el Orthopeda ese. Dr.Vazquez Marcano, nunca lo permitió. Así que no sé los recomiendo. Además me dió de alta y le pedí que esperará hasta el otro día debido a mi dolor y como quiera lo hizo y me quedé esa noche en el hospital con mi dolor que casi me mataba y sin medicamentos por que me los descontinuaron enseguida hasta el otro día que me pude ir. De verdad que la atención médica en PR Está hecha un desastre. Vine a ver a mi madre desde USA, para llevarla a una cita y resulta ser que ahora soy yo la enferma. Le agradezco a la enfermera de sala de Emergencias de apellido Valera por su ayuda para conmigo. Ella fue la que realmente me brindó ayuda cuando llegué ahí y los médicos de sala de emergencia gracias. Espero en lo que me queda de vida no tener que volver jamás a ese hospital. Y GRACIAS POR NADA AL DR. JORGE E. VÁZQUEZ MARCANO, INTERNISTA DE DR CENTER DE BAYAMON.

(Translated by Google) It is tremendous because I wanted to go to the hospital, I do not recommend it, it does not take care of you, anyone dies and more with the pandemic. I had my father-in-law and he did not attend to him all night and the next day and the doctor on duty making a joke with the nurses. The same as a person with a pandemic and does not treat them for reason, people die. (Original) Es tremenda por quería de hospital no lo recomiendo no te atiende se muere cualquiera y mas con la pandemia.tuve a mi suegro y no lo atendía toda una noche y al otro dia y él medico de turno echando chiste con las enfermeras. Igual a persona con pandemia y no los atiende por razon se muere la gente.

My husband was sent there because he broke his ankle. He is a dialysis patient. They pumped him full of morphine and only gave him two out of three days of dialysis that he needed. They sent him home with no advanced notice of release to me or his son (who is a nurse ) by ambulance. When he arrived to my house he was so high and unresponsive that I had to take him again by ambulance to ER to be administered Narcan.

(Translated by Google) Bad experience. My son arrived for a condition that required some treatment, after he was left 3 days in emergencies to wait a quarter, his condition was complicated there, reaching the point that he began to retain fluids and had to drain it 3 days later! ! If you have a diabetic relative it is not a good hospital. They don't know how to treat these cases .. 16 days!!!! Seeing how doctors contradicted my son's diagnosis. Thank you, God, who came out of this one, but I WILL NEVER START THAT PLACE. -5 stars (Original) Mala experiencia. Mi hijo llegó por una condición que requería un cierto de trato ,tras que lo dejaron 3 días en emergencias para esperar cuarto, se le complicó su condición allí mismo llegando al extremo de que comenzó a retener líquidos y tuvieron que drenarlo 3 días después!!! Si tienes un familiar diabético no es un buen hospital. No saben como tratar estos casos.. 16 días!!!! De ver hasta como los doctores se contradecían en el diagnóstico de mi hijo. Gracias Dios.que salió de esta.Pero NUNCA SE VOLVERA A PISAR ESE LUGAR. -5 estrellas

(Translated by Google) It is impossible to believe that a patient arrives at the emergency room by ambulance at 10:30 pm for hypertension and tachycardia and it is 2:30 am and they have not given him a serum to lower the pressures and normalize the pulse, nor a cannula with oxygen that is essential in this type of case and the employees talking and hesitating and unsupervised but the least that those emergency room personnel from the 11 to 7am shift do not know that I am a Health Professional as well and I am writing everything down plus an information error in the patient's bracelet and the nurse was informed and they did not correct it either The hospital administrator must supervise the staff so there are no lawsuits over those inept and irresponsible employees. That emergency room has F. I do not recommend it to anyone. And I would like the Health Dept. to go and show up in this room so that they see the gross negligence they do with patients. (Original) Es imposible creer que un paciente llega a las 10:30pm a la sala de emergencia en ambulancia por hypertension y taquicardia y son las 2:30am y no le han puesto ni un suero para bajar las presiones y normalizar el pulso ni tampoco una canula con oxígeno que es primordial en este tipo de caso y los empleados hablando y vacilando y sin supervisión pero lo menos que ese personal de sala de emergencia del turno 11 a 7am no saben que yo soy Professional de la salud también y lo estoy anotando todo además tiene un error de la información e el brazalete del paciente y se le informó a la enfermera y tampoco lo corrigieron El administrador del hospital debe supervisar al personal para que no hayan demandas por esos empleados ineptos y irresponsables. Esa sala de emergencia tiene F . no se lo recomiendo a nadie. Y quisiera que el Dept. De Salud vaya y impeccione dicha sala para que vean la negligencia craza que hacen con los pacientes.

Service is very poor and facilities are worn out and dirty.

(Translated by Google) Horrible 12hrs waiting for the results of a plaque and still do not come down the doctors are conspicuous by their absence, the nurses relaxing and ignoring the patients ... horrible bad administration does not work 👎🏿👎🏿👎🏿👎🏿👎🏿 (Original) Horrible 12hrs esperando los resultados de una placa y aún no bajan los doctores brillan por su ausencia las enfermeras relajando e ignorando a los pacientes... horrible mala administración no sirve 👎🏿👎🏿👎🏿👎🏿👎🏿

No compassion or understanding for patients!

(Translated by Google) Bad bad services. The worst hospital in all of Puerto Rico with poor services (Original) Mal servicios pesimo. El peor hospital de todo Puerto Rico con mal servicios

(Translated by Google) From the emergency room to the second floor this is a disaster. Doctors appear when they feel like it. It is necessary to call through the intercome more than 4 times so that they come to the room if not, they do not come. Sensitivity to patients has been lost. All I can say is that Nursing Supervisor Rodriguez has been very responsible and caring. The rest is a disaster. My blessings to all the staff and may God touch their hearts because they are struggling with lives. (Original) Desde la sala de emergencia hasta el segundo piso esto es un desastre. Los médicos aparecen cuando les da la gana. Hay que llamar por el intercome más de 4 veces para que vengan al cuarto si no, no vienen. Se ha perdido la sensibilidad a los pacientes. Lo único que puedo decir es que la Supervisora Rodriguez de enfermería ha sido muy responsable y atenta. Lo demás es un desastre. Mis bendiciones para todo el personal y que Dios toque sus corazones por que estan bregando con vidas.

(Translated by Google) There is no compassionate treatment for the needs of Alzheimer's patients. The family member must be attentive to details, when you go to the "counter" to ask for guidance they treat you indifferently or harshly. The assistance of doctors is poor, they arrive in a hurry and do not give you the opportunity to clarify doubts. The room with ants, poor maintenance. That has been my experience in a hospital that not even a decent cafeteria has. (Original) No hay trato compasivo para las necesidades de enfermos con Alzheimer. El familiar debe estar pendiente a los detalles, cuando vas al "counter" a pedir orientación te tratan con indiferencia o asperamente. La asistencia de médicos es pobre, llegan de prisa y no te dan oportunidad de aclarar dudas. El cuarto con hormigas, pobre el mantenimiento. Esa ha sido mi experiencia en un hospital que ni una cafetería decente tiene.

(Translated by Google) It does NOT work ... Terrible service 🙄 12 hours lost sitting waiting for studies and waiting to do, taking apart the admission and security that do their job well, but the rest of the mediocre hospital lack of interest and professionalism !, an extensive wait for nothing very disgusted they were damaged. (Original) NO sirve... Pésimo servicio 🙄 12 horas perdidas sentada esperando estudios y esperando para hacer, sacando aparte la admisión y seguridad que hacen bien su trabajo, pero el resto del hospital mediocre falta de interés y profesionalismo!, una espera extensa para nada muy disgustada se dañaron .

(Translated by Google) This hospital should be called a SLAUGHTERHOUSE or MANICOMIO instead of a hospital where the patient will seek medical help or improve their health. My dad was three days in a chair in emergency room a person of 78 years with heart conditions. When they tried to get up to leave, they loved him as if he were an animal. The doctor at the bedside needs a rope and starts eating Pasto. He has no mind, he is a fat man who cares more about what he says about his photos on FB. It is not professional does not speak as a doctor has to speak. Four days later he tells my father that he does not know what to do to him because he does not understand the situation, animal. Too bad the Elders of Puerto Rico are killing them for not giving them good treatment. (Original) Este hospital le deben de llamar un MATADERO O MANICOMIO en vez de un hospital donde el enfermo va a buscar ayuda medica u mejorar su salud. Mi papa estubo tres dias en una silla en sala de emergencia una persona de 78 años con condiciones del corazón. Cuando el trato de levantarse para irse lo amaran como si fuera un animal. El doctor de cabecera nesecita una soga y ponerse a comer Pasto.no tiene mente es un gordo que le importa mas lo que comentan de su fotos en FB. No es profesional no habla como tiene que hablar un doctor. Cuatro dias despues le dice a mi papa que el no sabe q hacerle porque no entiende la situacion, animal. Que pena los Ancianos de Puerto Rico los estan matando por no darle buen tratamiento.

Worst hospital ever please don't go u gonna die ...es El peor hospital del mundo

(Translated by Google) They attended my brother relatively quickly to take vitals, the doctor saw him and they did a ct scan ... up to that point I thought he was doing quite well ... but then there was a shift change and we have been waiting for several hours ... they don't call anyone ... it seems that the people who gave their opinion before are right ... this goes on for a long time ... (Original) atendieron a mi hermano relativamente rápido para tomarle vitales, lo viera el médico y le hicieran ct scan... hasta ahí pensaba que iba bastante bien... pero luego hubo cambio de turno y llevamos varias horas esperando... no llaman a nadie... parece que la gente que opinó antes tiene razón... esto va para largo...

Worst hospital ever.

I would give this hospital one star however I cannot hate it as hating is against my grain. My elderly mother is in this hospital due to heart and kidney failure. I live in the states and have been attempting to get in contact with the nurses station to find out more information about my mothers condition. I have been calling for 3 days now at different times of the day and night but have not gotten an answer. I looked online for information and only found this review site. What is my mothers diagnosis? What is the prognosis? What treatments is she receiving? I have called the operator and asked for more help but she continues to transfer my calls to the 4th floor of the hospital which is where my mother must be...(an assumption). This is extremely frustrating and sad. I feel I could probably get a hold of someone in Uganda better than in the hospitals in Puerto Rico!!!

Saturday July 15, 11;30 pm, 3rd floor, young ladies making noise, laughing loudly, no regard for patients trying to sleep. I asked them to be quiet and they later came in, turned all the lights on and ran out. Do you hire professionals or children! ?Nocontrol on the floor

To begin with, the emergency room is a disaster, patients have to wait too many hours to be assigned a room and when they assign it they have to continue waiting for hours. On the floors they only have two nurses for all patients, (36 to 38). The medications do not arrive at the corresponding hours. Doctors do not inform caregivers of the studies they assign, we find out from the staff that comes to look for them or from the nurses. The beds are practically wider than the doors of the rooms and of the laboratory and x-ray rooms. I do not recommend anyone to come or bring any family member to this hospital.

(Translated by Google) I arrived at 8:30 a.m. with my mother, at 7:00 p.m., they told her that we had to leave her to put her on antibiotics by vein, at 10:00 p.m., still awaiting admissions and without treatment. At 11:47 p.m., still waiting. I have already gone to the counter 5 times and they tell me that they lack staff. Now, the last straw, when they created the record and then the doctor was told that she is allergic to Cipro. Precisely that I prescribe. Now the doctor left and they're trying to get it. (Original) Llegue a las 8:30am con mi madre, a las 7:00pm le dicen que hay que dejarla para ponerle antibiotico por vena, a las 10:00 pm todavia en espera de admisiones y sin tratamiento. A las 11:47 pm, todavía en espera. Ya he ido 5 veces al counter y me dicen que les falto personal. Ahora, el colmo, cuando crearon el record y luego a la doctora se le dijo que es alergica al Cipro. Precisamente ese le receto. Ahora la doctora se fue y estan tratando de conseguirla.

Bad attention to the medically need people, specially the elderly. After 32 hrs. in the emergency room still waiting for a medical diagnostic, only several studies without any attention to followi up. Admission to the main hospital but no beds available.

Do not recommend this hospital to nobody. Please use other options. Bad service in the Emergancy Room.

This hospital is a shame my mother was sick with influenza and she waited on a side of a waiting exam room. where they are designated as A-B my mom was C... waiting by a bathroom. In a hall area shameful Animals get treated better. I felt so sorry for my mom not only her being so sick but to be treated so pathetically.

My 100 yr old mother was taken to the hospital in an ambulance at 6:30 am. Her sugar level was dangerously low. By 1:45pm she was released. But it was not until 5pm that we finally got an ambulance to take her back to the nursing home. When I questioned the delayed, I was told that they taught I was taking her in my car. Really?? She is 100 yes old and arrived in ambulance because she can't walk!! So, I was supposed to tell them how to do their job?

The worst hospital to take your love one. Emergency room is caos nobody knows anything when you ask. Uncaring doctors and nurses...has to wait 4 hrs for a pain killer. Endless days for a doctor to tell you a prognosis after test done. When going for operation room no one knows at what time is the procedure to inform love ones or when is going to be completed

Emergency area with more than 50 patients waiting hours to be check by doctors/nurses. Patient next to me waiting three days for a room. Once in room, I notice only one nurse on the floor for all patient. Unacceptable waiting time when patient press the emergency button. Try to avoid this hospital as possible.

Mom was hospitalized for 13 days. I have to spend 12 hours a day in the hospital.,just to make sure they gave her meds and food. Nurses will not provide antibiotics and I had to go to the counter to request the meds. Basically 2 hours later finally nurses came with meds that were supposed to be suministre 2 hours later and just because I was there to be the mom s voice. And protect her health and her safety. Very injustice. Fifth Floor sucks!

(Translated by Google) What a horrible experience ... we took my mother on August 31 and she was discharged on September 10 and we never saw the doctor Dr. Bisono. He never told us I had my mom until I called the Patient Advocate. In that hospital the therapist left my Mom disconnected from oxygen and nobody knew how to tell me the name, at 2 hours after giving her a therapy another therapist came to give her the same therapy and DIDN'T KNOW that they had already administered it. She was discharged on September 10th and on the 12th she was back in emergency ... she had pneumonia and had a stroke. Today's sun is in San Pablo where the treatment has been VERY DIFFERENT. PLEASE NEVER GO TO THE DOCTOR MATADERO MEDICAL CENTER (Original) Que horrible experiencia...llevamos a mi Madre el 31 de agosto y la dieron de alta el 10 de Sept y nunca vimos al medico Dr. Bisono . Nunca nos dijo que tenia mi mama hasta que llame a Procurador del paciente. En ese hosp la terapista dejo a mi Mama desconectada del oxigeno y nadie me supo decir el nombre, a las 2 hrs de haberle dado una terapia vino otro terapista a darle la misma terapia y NO SABIA que ya se la habian administrado. Me la dieron de alta el 10 de Sept y el 12 estaba de vuelta en emergencia...tenia pulmonia y le habia dado un derrame. Al sol de hoy esta en San Pablo donde el trato a sido MUY DIFERENTE. POR FAVOR NUNCA VAYAN AL DOCTOR MATADERO MEDICAL CENTER

(Translated by Google) 2 years ago I had to go to that hospital because of vertigo and the service was very bad. They leave you in the emergency room and do not take care of you, unless you are dying. Tremendous lack of respect! Bad service! (Original) Hace 2 años tuve que ir a ese hospital por problema de vértigo y el servicio fue super pésimo. Te dejan en sala de emergencia y no te atienden, a no ser estés agonizando. Tremenda falta de respeto! Mal servicio!

(Translated by Google) Security personnel, white-haired gentleman. Nothing cuts we were scattering a relative in my car this gentleman in a threatening, hostile way and crouching his gun all in a loud voice I disrespect I told him that that was not the attitude that at least a good night and I will be informed of the rules they have about the place where I was waiting for a relative who was visiting a patient. I felt threatened by his attitude I am was today for the date 10/18/19. Approximate time at about 10:30 pm. (Original) Personal de seguridad, caballero de pelo blanco. Nada cortes nos encontrabamos esparando un familiar en mi auto este caballero de forma amenazante, hostil y agarando su arma de fuego todo esto en tono de voz alto me falto al respeto le dije que esa no era la actitud que por lo menos un buenas noches y me informara de las normas que tienen sobre el lugar donde me encontraba esperando a un familiar que estaba de visita a un enfermo. Me senti amenazado por su actitud estoy fue hoy para la fecha 10/18/19. Hora aprox a eso de las 10:30pm .

I arrived at 3am and left around 3pm. Super slow, staff spends their time talking instead of serving people. They are spoiled and unprofessional. Regrettable.

Having to wait four hours for my family member to be seen by the doctor in the emergency room. On the other hand, when they placed my family member in the cubicle, the disorder in that area was horrible. There was a dialogue with the nursing staff and the doctor and they were ignored. There is no respect for patients. The nursing staff spends time chatting with the doctor who is on duty. They don't care about the patients. The patient's letter of right is not complied with.

(Translated by Google) Bad service, they leave you waiting in the emergency room without having any patient hours ... going there is dying in the emergency room ,,, 2 hours and still not seen the incredible doctor, lack of consideration .. (Original) Pésimo pésimo servició,, te dejan esperando en sala de emergencia sin haber ningun paciente horass... ir allí es morirse en sala de emergencia,,, 2 horas y aún no eh visto el doctor increíble, falta de consideración..

(Translated by Google) demaciada of much wait more than 12hr to be treated a fracture and 7:05 after going to the counter to follow up comes the supervisor shift to ask how is the boy as if I were a doctor or a nurse 🤦♂ ️ (Original) demaciada de mucha espera mas de 12hr para que le atiendan una fractura y a Las 7:05 despues de ir al mostrador para darle seguimiento llega la supervisora de turno para de preguntar q como esta el muchacho como si yo fuera doctor o algun enfermero 🤦‍♂️

My son has been a patient here for 3 weeks & his treatment has been very good. The nurses on the 2 floor r excellent ,with the exception of 1,but every barrel has a rotten apple.The Drs. have been very efficient & in general has recieved excellent care. My son has been eating well as he finds the food excellent most of the time.Time to express the bad. Social worker assigned to him very cold attitude not empathic at all and not verbal at ALL with him. She needs to go back to school to learn how to treat patients. Again i salute the 2 floor nurses for there kindness & empathic attitudes with my son Ralph.

(Translated by Google) Terrible treatment and misconduct dealing visitors is horrible by the lady at reception (Original) Pésimo trato y falta de ética profesional el trato a los visitantes es horrible por parte de la señora de recepción

(Translated by Google) I don't know when they will put more personnel in emergencies. The eternal stream. (Original) No sé para cuando van a poner más personal en emergencias. El arrolle eterno.

(Translated by Google) Yesterday 05/22/19 I arrived at this Hospital as at 2:30 PM in the emergency room while they were attending my wife, look for the hospital references (comments) to the truth of the first instance "I wanted to run away" for the Bad comments, as time goes by I come to my own conclusion. Number 1. The elapsed time was not as long as it was spoken in my experience it was a moderate time. (Normal) Number 2. The treatment was cordial as in the family the nurses and the doctors were friendly at all times, maintaining an atmosphere of respect. My wife was attended beyond 100%. Number 3. In my conclusion: People should be proud to have a great hospital as it is, the reality is that many people with different types of health problems attend and it takes time to provide a good quality of service to each person, In general, in my case I give it 5 stars, if I could I would give it more. I feel grateful and I ask God to help the staff and everyone in general who make up this great team. Thanks to all the nurses and the doctors, the security for all my samples of affection and respect. I am grateful and those who come to attend come quiet and do not get carried away by the negative reviews of some ungrateful. (Original) Ayer 22/05/19 llegue a este Hospital como a las 2:30PM en sala de emergencias mientras atendían a mi esposa, busque las referencias del hospital(comentarios) a la verdad de primera instancia " me dieron ganas de salir corriendo" por los pésimos comentarios, al transcurrir el tiempo llegue a mi propia conclusión. Número 1. El tiempo transcurrido no fue tan largo como se habla en mi experiencia fue un tiempo moderado. (Normal) Número 2. El trato fue cordial como en familia las enfermeras y los doctores fueron amables en todo momento,manteniendo un ambiente de respeto. Mi esposa fue atendida mas alla del 100%. Número 3.En mi conclusión: La gente debe sentirse orgulloso de tener un gran hospital como lo es este, la realidad es que atienden muchas personas con diferentes tipos de problemas de salud y toma tiempo poder brindar una buena calidad de servicio a cada persona,en general en mi caso le doy 5 estrellas, si pudiera le daba mas. Me siento agradecido y le pido a Dios ayude al personal y todos en general que componen este gran equipo de trabajo. Gracias a todos los y las enfermeras los doctores la seguridad para todos mis muestras de cariño y respeto. Me siento agradecido y los que vengan a atenderse vengan tranquilos y no se dejen llevar por las críticas negativas de algunos malagradecidos.

This hospital is anti-family. They should have normal visitation hours 10AM to 5PM and always 24/7 for family. Shame on the administration.

How can a Hospital with 1.9 stars still standing ? My mom was brought to this hospital for a “ minor “ heart attack, she spent 4 days on a stretcher in a hallway , she was then given a room to “ keep under observation “ a set of unnecessary procedures were done to her without mentioning being put on oxygen for no apparent reason , we’ll she now has covid and nobody can be in her room . How is covid still a thing? How do you go in a hospital and your health “ keeps declining “ after you were totally fine and you are just being kept under observation?

Arrive at 1 p.m. They gave me a sonogram for thyroid at 7:00, it's 10:00 and I don't have results nor did the doctor talk to me! Rubbish treatment and service

Cortos de personal. Espera larga.

My brother has been a patient on the 2nd floor of this facility for a few weeks. I’ve heard nothing but good, positive feedback from him throughout his stay. I came from the states to visit him last week & I can honestly say the staff treated him like family. The nurses I encountered during my visits were kind, friendly and professional. Kudos to the medical team on the 2nd floor!! I also want to point out the areas I went to in the hospital were clean. Great job done by the housekeepers.

No employees around. The machine you use to pay the parking only accepts cash. There's an ATM machine close by tho. That's what I call a monopoly, they only accept cash and they have an ATM which has a fee. There was no one at the window to pay, only the automatic machine was available to pay the parking.

My first and last time. Horrible service with nurses with bad attitudes. Never coming back. The doctor show up the next day in the evening hours. My bed was placed in the lobby and the nurses ere mean to my sister. Hate this hospital

WORSE HOSPITAL IN BAYAMON. If you don’t care if you die or not or want to be misdiagnosed then this is your place.

My grandmother was taking care in that hospital, and I can not say anything wrong about it even if I look for one...mi abuela cambio y le hablaba alas enfermeras palabras que nunca pensé que estaban en el Vocabulario de mi abuela, estaba abochornada y las enfermeras me decían que no me preocupara...eso no es nada...made me feel comfortable...and also provide everything I need to be comfortable when I stayed with mama......thank you.(May 2008) (2016) With my uncle Moises Osorio Rodriguez Present...my uncle Jorge Hernandez Carmona, piso 5, i am in Boston, MA and my sister is there with him, thank you for been there for my family...***** Rosa “Cusin”.

(Translated by Google) My 90-year-old grandmother had chest pain and the beginning of a heart attack and the care was quite good .. and she was hospitalized for 8 days ... detecting a couple of other medical things ... 😌 (Original) Mi ábuelita de 90 años fue por dolor de pecho y comienzo de un infarto y las atenciones fueron bastantes buenas.. y estuvo hospitalizada por 8 días... detectandole par de cosas médicas más...😌

July 19,2023 It took a 1.5 Days at Dr Center Orlando Health claiming there were no rooms and then being transferred to Bayamon for my love one. The saga continues because 2 hospitals in the same network do not speak to each other and perform the same diagnostic service…obviously to charge the same service. Waiting 1.5 days for admission and still waiting. What is this called…a cluster f…. Orlando Health you have a long ways for customer service and to certification for Joint Commission. 👎

(Translated by Google) Excellent service and a great team of Professionals. (Original) Excelente servicio y un gran equipo de Profesionales..

Was the worst treat my mom like a piece of st in emergency room they have camara so they could see what I mean date 4/12 /2023

(Translated by Google) uncomfortable parking, they charge for everything. (Original) parking incomodo,cobran por todo.

(Translated by Google) Nurses don't know how to treat passersby! 😡 (Original) Los enfermeros no saben tratar a los pasientes!😡

6 hrs for blood work! really?

(Translated by Google) Excellent service and attention and professionalism (Original) Exelente servicio y atencion y profesionalidad

Just don't like it, being a Vet I like the service VA gives.

(Translated by Google) All very kind (Original) Todos muy amables

(Translated by Google) The service is terrible, I was almost 3 days waiting in emergency for a room and that is not all the other patient was say addict and came to urinate in the lava hand and smoke in the bathroom. (Original) El servicio es pésimo, estuve casi 3 días esperando en emergencia para un cuarto y eso no es todo el otro paciente era diga adicto y llegó a orinar en el lava mano y fumar en el baño.

For me, I don't give him a single thing because the service is terrible, his nurse asks him for help and acts like he doesn't listen and then acts like he doesn't care. Maybe he's had my mother since Sunday and today is Friday for a transfer and it's time for him. They didn't do it but they didn't admit her to the room or anything here in the emergency room And she is a person in a wheelchair and they didn't do anything or say anything. This hospital is unfortunate