AVOID this location at all costs. The employees are rude and condescending. The manager is EXTREMELY rude and downright combative. I had a bar code on my phone to use to return a produce to Amazon. They REFUSED to scan it. I was then told I could email it to them, but they would charge me $3.00 for the service. I told them that I thought that this wasn't fair. I have spent an exorbitant amount of money in this store over the years. The manger was arrogant. He was rude. He also threatened me. When I told him that I would be leaving a yelp review. He then told me to leave the store and he would not do business with me. He then threatened me again. I kept my composure and left the store. After the threat he then told me he would be responding to my yelp review. I will also be dedicating an episode of my popular podcast to the arrogance this so called manager just displayed to me. Customers made comments to me on the way out about what a rude person this guy is. If you live in the Holden area. AVOID this store like the plaque. The workers are entitled little twits who treat you like you are beneath them! This place also is VERY expensive. You can do much better price wise in most any other location in town. AVOID AVOID AVOID The UPS store in Holden MA!

Josh is very professional and kind at the same time. I had so many packages to return and he was extremely nice. Also he answered all my questions and helped me. Great service! Thank you Josh😀

Beka and her associates helped me more the I can put into words. I will go out of my way to ship from Holden UPS store. Thank you so much.

I have been using this store for over 5 years and have had 100% positive experiences every time and I sometimes bring in piles of returns at a time. I wait for others who may have just one or two returns to go ahead of me so it works out for everybody. The clerks are amazingly courteous and friendly.

Says open to 6:30pm. I got there at 6:05 and told they are open to 6:30, but can't ship boxes out after 6pm. Really?? Why be open then?? Not happy.

This is the best experience I have had at a shipping store. They helped me find the perfect box and were patient while I confirmed addresses.

Just learned that last half hour of the day here is ONLY for returns and barcodes- NOT shipping, bc they close down the computers. Just an FYI to save you a trip

Charging $3 to print their own label! When in other locations they just scan the QR code and print it for free.