The hotel which is part of the Sheraton chain is located in a decentralized location on the eastern side of the city. Sanxi metro station (line 5) is located about 15min walking distance. Beside the station there is a shopping mall (incl. Starbucks, KFC, Chinese & Japanese cuisine), while on the opposite side you can find a super market. There is heavy traffic in the vicinity during business hours and taxis are hard to get. The hotel itself is on par with Sheraton's expectations. Rooms are clean and personnel polite, although English communication is very limited even in the reception. Breakfast and dinner buffets on the ground floor Eatery are also acceptable to both Western and Asian guests, although the dinner is overpriced in my opinion. Unfortunately you will not find the usual members' lounge that exists on all Mariott and Sheraton hotels. The hotel has a gym and a small indoor pool on the 4th floor. Overall the hotel is decent, but overpriced for the offered services and its location very inconvenient for daily needs.

This is good hospitality. River view good room location. Quick service. Peter chen is good manger . He knows english very much. His service is fast

Really good service . Clean areas Friendly service Ask for rem on the front desk. Really good guy . He will help you with everything that you need .

Staff are not good in English Room has strong smell (old carpet, smell of cigarettes) air conditioner is too loud and sound from high way….) Missing many stuffs (shower cap, comb…) to compare with standard of 4,5 stars Only advantage is location.