This is a tough review to write and the two stars is really aimed at the kids classes. Overall, the Ultimate Ninjas Libertyville location has a lot going for it. It is very clean with lots of fun equipment for both kids and adults. My 10 year old daughter had many great experiences here at open gym and birthday parties in the past. Based on the past positive experiences we signed her up for a weeknight class. The classes started well but went downhill over the next two months. Our daughter started telling us how she didn't want to go anymore because of another girl in the class who had been bullying her each week which included shoving on and off the obstacles, verbal abuse and at one point a foot to her head. We encouraged her to tell the staff anytime this happened. She did tell the instructors multiple times but no action was taken and the behaviors continued. I observed her final class and although no bullying took place that night, I could see the supervision of the classes was very lax and created an environment where trouble could fester. Kids were frequently leaving their designated areas and playing on other equipment and the young staff didn't seem interested in keeping order or doing much instructing. The group sizes are reasonable (10 kids or less) and the staff should have no trouble keeping watch over the kids. Maybe better training on how to deal with bad behavior? The classes are slow paced with lots of idle wait time in line to use the next obstacle. For a 50 minute $25 class, the first 10 minutes are stretching, the next 30 minutes are obstacle rotations and the final 10 are exercises and free time. Our kid never came home with a sweat. It would be great if the classes could incorporate more aerobic components where the kids are running and moving more. Maybe obstacle circuits where they are encouraged to move quickly and compete with the rest of their group. I did talk with Mike when canceling and let our daughter explain what happened in her classes. He was genuinely interested in hearing about what happened and suggested changing classes since that time slot can get a little crazy. He said he wanted to know anytime an instructor did not take action when kids are bullying. The offer to switch classes was appreciated but, for the reasons listed above, I don't have confidence that a new class will solve the underlying staff/supervision issues.

My family visited Ultimate Ninjas Libertyville for a birthday party. I was very impressed with the service, instruction, and attention the kids received while on the Ninja course. The birthday attendants kept close watchful tabs on the kids to ensure everyone's safety and got an ice pack for the birthday boy when he bumped his head. 40 minutes on the warped wall (several different heights), then 40 minutes on the Ninja obstacle course plus basketball and a fun game of dodgeball, and then 40 minutes in the party room. The attendants kept the kids busy on the obstacle course, were attentive and taught the kids the game of dodgeball, and were super helpful in helping with the party (carrying the cake to the table, passing out anything needed by the parents, and helped me take down decorations! I was very impressed with the service compared to other kids party places I have visited. I would hands down recommend this place for kids birthday parties! My kids loved it here! Make sure to check out the different walls throughout the facility with large photos of famous America Ninja warrior contestants and kids at the gym. Super cool place, for kids and parents alike!

We went there for a friend's birthday and it was a lot of fun! My kids 6 and 5 had a blast running around. The staff was super friendly and so helpful. They organized some games for the kids and were there throughout to help whenever needed. I would definitely go back!!

Well designed so you have obstacles for all levels. Open gym for adults on Tuesdays and Thursdays is a blast! Great community that really helps people learn and grow. Love how every time someone beats a particularly difficult obstacle everyone cheers! The owner Mike is great guy and great athlete. If you’re training to be on the show, he is definitely the guy to take a few tips from!

It looks like an amazing place for kids to play ! But the mat on the floor wasn't enough to protect children when they fell down or failed to land from the ninja course. My child broke his elbow and it'll take a couple months to fully recover. They checked the recording video and saw what happened to him. They said they put two of the softest mats they had and it was an unfortunate accident. There's nothing they can do.

We had the best birthday party here for my 8 year old! All the kids had a blast and were entertained the whole time, and I was able to enjoy every minute because the staff took care of everything!

I visited this place for a birthday party. I was impressed by the place. The party was organized very nicely. The staff was very helpful and they took care of the kids and the celebration neatly. Overall I would recommend this place for birthday celebrations.

We had our son’s birthday party here yesterday, and it was amazing experience, everyone likes the place. From the management to staff everyone was so nice , helpful and friendly. They took care of each and everything from the beginning to the end . Thanks

Great place for birthday parties, family fun and an amazing place for kids to get their energy out!

Great location! I always have such a great time here!! Very clean!! and a amazing place for birthday party’s!!

My daughter had the BEST 9th birthday party here! The staff was so helpful. They set up everything in the party room and made the whole experience so fun for the kids. They loved all of the activities. Highly recommend for a party!

We just had a birthday party here and my son had a blast. Staff was well versed in the obstacles and how to do them safely. They even encouraged us adults to play on them. I threw out my shoulder but had a ton of fun!

This team has done amazing things for my daughter’s self-esteem. And, frankly, she’s become an absolute beast. She likes to best the older boys in her school in arm wrestling. Thank you, Ultimate Ninjas for your safe, positive, and supporting environment.

The place is pretty cool. They change the configuration all the time. The people are the best!!

Students at Ultimate Ninjas learn to control their bodies and strengthen their bodies and skills through a series of obstacles. The instructors are knowledgeable and supportive.

The place was very nice indeed. The staff are very friendly. It is all well kept, and their is wide arrangment of things for people to do.

OUTSTANDING!! Staff is wonderful!! My grandson loved celebrating with 14 of his closest friends!!! THANK YOU SO MUCH!!!

It's broken down into sections and time limits. I like the fact that they had a basket all section, but the dodge ball needs some work. The course is pretty cool, but the should have some mock competitions to add to the ninja warrior vibe. The customer service is great and the young staff are energetic and have a good sense of working with groups.