4/5 Lesley U. 6 months ago on Google
The
ambiance
is
beautiful,
clean
and
pretty
impeccable.
!
The
private
room
is
awesome
!
A
few
hiccups!
The
main
receptionist
is
very
friendly
and
accommodating.I
booked
for
my
daughter’s
21st
Bday
3
mani/pedi
(myself
and
my
2
daughters)
I
called
3
different
times
and
was
told
something
different
each
time!
First,
10%
off,
no
coupon
necessary
for
new
clients
and
birthday
and
a
drink
if
desired(like
mimosas)
.
Second
time
calling
I
was
told
I
had
to
register
for
the
coupons-
the
web
site
has
more
then
one
link
to
obtain
the
coupon
and
it
was
a
bit
difficult
to
navigate-
it
only
likes
gmail
emails
so
I
had
to
create
one.
Third
time
when
I
called
just
to
clarify
I
was
told
I
can
have
the
private
room
if
I
upgrade
to
the
lavender
pedicures!
Why
not!
It’s
a
celebration!
When
we
arrived
there
seemed
to
be
confusion
about
the
upgrade
to
private
room
(which
was
offered
to
me-
I
didn’t
ask
for
it
at
time
of
booking)
I
was
told
that
some
other
more
expensive
pedicures
were
required.
I
explained
what
I
was
told
by
phone
and
it
was
in
my
booking
receipt.
The
manager
said
not
to
worry
about
it-
she
will
still
give
me
the
private
room
for
the
lavender
pedicure!
That
was
a
plus-
but
it’s
what
I
was
offered
over
the
phone
to
begin
with.
We
were
told
up
to
two
mimosas
each-
we
received
1
each
and
nobody
asked
or
offered
a
2nd.
They
started
all
our
pedicures
at
different
times.
I
thought
we
would
be
timed
together
because
the
booking
showed
the
names
of
3
different
technicians
and
in
the
private
room.
There
were
scheduled
plans
later
in
the
day!
My
pedicure
started
at
least
15
minutes
before
my
daughters.
It
caused
them
some
anxiety
about
making
event
on
time-
and
we
were
wanting
relaxation
not
anxiety.
We
were
not
seated
together
for
our
manicures
in
the
public
area.
I
thought
the
entire
experience
would
be
in
the
private
room.
Only
pedicures-
manicures
were
in
the
main
.
Communication
and
timing
is
something
they
need
to
work
on.
Lastly,
my
daughter’s
manicures
were
decent,
but
one
didn’t
look
like
the
picture
she
showed
but
the
results
were
still
pretty.
My
toe
nails
were
above
average,
but
I
noticed
later
when
I
had
eyeglasses
on
that
my
no
chip
finger
nails
had
brush
strokes
and
a
bubble
or
two
(never
had
that
problem
before).
I
don’t
want
any
tech
to
get
into
trouble
and
really
contemplated
about
complaining,
but
it’s
expensive
so
I
called.
The
front
receptionist
was
super
friendly
about
coming
in
and
fixing
which
they
did.
Almost
5
stars-
fix
the
timing
and
communication
and
it
will
be
there.