DO NOT BUY A PET FROM ANY PET STORE CHAIN. BUY FROM A REPUTABLE BREEDER!!!!!! If I could rate 0 stars, I would. The “care” that these reptiles and other pets receive is unacceptable. This uromastyx looks like it is dead. It’s dehydrated, and clearly doesn’t have the proper set up. I really wish pet stores would stop using reptile carpet. It is so bad for reptiles!! Also, where’s its UVB and heat?! This is absolutely disgusting. Do better.

I wish zero stars were an option. They think it is okay to starve and neglect their animals, and are willing to sell a half dead Uromastyx. Absolutely should not even be allowed to sell animals!

horribly disappointed in the care from this store. there is a uromastyx for sale that is practically de@d. nothing but skin and bones.‘i’ve never seen a reptile in such poor conditions. incredibly sickening to see from such an establishment.

Another pet store chain abusing and neglecting reptiles due to ignorance...disgusting. how dare you sell a uro in this shape! If you don't know how to properly care for an animal, you have no business carrying them! Hopefully they will be reported for this abuse. It's amazing what people get away with just because it's not a cat or dog.

Animal cruelty. They have animals in there that need vet care but instead they make excuses. Please if you decide to sell certain species of reptiles do the research and know exactly what they need because trying to sell them half dead is NOT acceptable.

Well stocked and customer service is personable and attentive. They show that they care about you in making effort to show up in their store. A young man just dropped what he did to help me find a cat dry food that I ordered online as i did not pick up in time. He showed ownership mentality and attentive customer service. Appreciate the culture!

I've been using their delivery service and it's wonderful. I love the discounts, and the people in the store are always very, very helpful. Yes, Bella, you are one of the best! But they all are fabulous. I've been shopping at Pet Supplies Plus for almost 20 years starting with the Highland Park/Deerfield store. The Libertyville store is wonderful, too.

Really great. Friendly staff and the self dog wash was fantastic!

The people here are great and I have shopped here for years, but lately I can't get my dog food here - they are always out of stock. I've tried multiple times with two kinds of food. Need to carry more stock as I'm being driven to go elsewhere and I really don't want to.

Extremely helpful, friendly staff, always available to help customers and extend friendly pet advice. They are better than many big box stores.

It's nice and the prices are ok some items and pets are sometimes slightly bellow or obove the average price it is very clean

Good trip. People working in the store were polite and helpful. Made for a pleasant shopping experience.

This is the best pet store hands down in the area because of the wonderful people who work here and are very kind as well as helpful. I’ve been shopping here since they opened and regularly purchase all sorts of pet items. Great selection of merchandise for all sorts of pets and extremely helpful people who work here.

A pet Supplies Plus associate went out of her way to help me place my online order. Then, along with a thank you note, they included a free “Goodie” bag for my dogs that had treats, a curly chew, a whistle, & a chip clip. Curbside pickup was fast. Everyone was very courteous.

They always have what we need to keep the fur babies happy and healthy.

Great sales! Thank you for your dedication to animals. We are a rescue and buy most of our dog food. The coupons really help

Love shopping here for my animals! The snake I got from there is my baby and well taken care of!

Ángela always goes out of her way to make sure Rex is taken care of! Can’t thank her enough for always making us feel welcomed:)

Always friendly and helpful.

Love this place. They got everything you need and costumer service is great, friendly and i love the wash cards. It's a stamp card for 5 washes only $25. Showers are clean, they always have towels to dry your dog or you can blow dry. Bath for small and big dogs, also shampoos for hypoallergenic dogs.

I have used boomerang tags for all my dogs for 10-15 years and I have never once had one fall off! They are easy to put on and work great! I made a mistake on the last one I ordered and emailed them about it and they quickly corrected my mistake!

Very friendly and kind staff. They were eager and able to help me out with what I was looking for.

Good place to buy pet supplies. Staff was very friendly. The store was clean and organized.

The staff is so helpful and nice! Great selection of products! You always get free samples with your purchase!

Gillian was fantastic--pleasant---very helpful--went out of her way to pick up the items I wanted from another store. TEN STARS!!!!!!!!!!!!

I used to go here for live crickets in a pinch. The drive is about 15 minutes. My experience is from a consumer who really only went here for reptile supplies. The manager was always great when she was there. The rest of the staff ranked from o.k. - Bad. Today My wife just picked me up two bags of twenty crickets on her way home from work. ( I need 150+ Every week but they never correctly count anymore so I order bulk online). There is literally only 3 live ones between both bags. Whoever bagged it didn’t put air in the bags. My wife said it was a lady with an English accident . Not even worth the hassle and the trip to drive back to return it, I will no longer be going to this location.

Great place to shop, friendly staff, clean store and the best part is they will price match if you mention it! I don’t have to buy from Chewy.com.... when I can support my local business.

I travel a lot but whenever possible I choose to shop at pet supplies plus if one is around and today happened to be this location and I must say it’s been my favorite so far. I absolutely love how sweet & genuine the employees are!

Very kind staff, and the store has many varieties of treats, food, toys, etc. The store is very clean and my dog loves going! Would recommend for cat/dog owners!

Very helpful and courteous staff!!

Nice employees who've pets amd try to help

Great variety of fish supplies

Super helpful staff! They even have supplies for bunnies!

Very helpful people.

The dog wash is amazing.