Customer service was great 👍

Wish there was more kept in stock at each store. Typically, I can't get items same day. Usually can get items next day, but if you have an emergency and need it you probably will have to wait.

Brenda Banister was AMAZING!!! Went above and beyond to help us. Very professional and kind. Highly recommend Grainger!

Brenda is professional, friendly, super helpful and hospitable. She really does fellow the golden rule when it comes to customer service. As well, Dale and Shane has the same qualities as well showing excellent customer service. Krissa especially was super helpful showing hospitality. Louie was super helpful in located my order for me and helping me to my truck. Very driven and focus.

Excellent service appreciated your help

Brenda was a special help in finding what I needed

Brenda was great so helpful!!

Thank you very much Brenda . Always very helpful with everything I need .

Bad service The guy who attended me wanted me to tell him exactly the part number of what he was looking for, how am I supposed to know if he is the one who works there. very bad experience I will never go back

Went to Grainger in Alsip, had a size for a wheel seal, Brenda found the seal I needed, did a excellent job and was very professional and friendly, I recommend the Grainger in Alsip, and ask for Brenda.....

Employee DCWBRR helped with 2 toilet fan replacements,great job,always liked and will always recommend Grainger

Very kind staff with a gorgeous facility. I'll Be Back ! ! !

They were out of stock on the part that I needed - but man were they helpful. Picked several different items to do a comparison to find one that would work. Found the specs on the part I needed - a furnace "hot surface" that was in pieces, so length was guesswork. After trying several parts - and spending 30 minutes with me for a potential $25 sale, they had nothing. But other locations did. They offered to have it delivered to me or to them for pickup, but I could not wait until Monday (this was a Friday.) So - they suggested several other places to try... went out of their way to help. 10 stars for customer service!

Excellent customer service

Quick and easy pick up

Didn't have what I wanted. Had to purchase more expensive product. Con men. Click order wait.

Today December 9. I went to grainger and i park next building because the main entrance was close, one off the employee told me not park there, i understan rules and safety you have to follow but what i really hate is wend people donot let go, after i was done with my purchase the same employee told the manager that i did not want it to move, like she was goin to get start on her for head.

I was greeted by Brian. He had a WONDERFUL attitude! Got me on my way quickly

Very nice people. Will return again I'm sure

I work on their doors but even just as a customer the customer service is awesome and very helpful.