I have never been to the physical store but did just meet with Charlotte and her associate MoMo when they came to my parent's home to potentially purchase items post Estate Sale. Charlotte went through the home fairly quickly, gathering specific items of interest from each room. She had many items gathered and offered $100 for the lot. I was willing to accept that offer with the exception of just one item that I know will fetch a nice price. Suddenly, the items gathered weren't really worth anything according to Charlotte. When I said I would even take $80 for the remaining lot, she doubled down on the limited value of everything. She asked what I wanted for the excluded piece and I said $60, therefore bringing the grand total to a mere $140.00. She offered $125.00. When I said no, I'm sorry but I can't do that because I am trying my best to be a good steward of my Mother's items/funds, she rudely said then forget it and left. I wished them a "pleasant day" and gladly closed the door. Sadly this is NOT the actions of a professional business woman, let alone kind human.

This is one of the coolest places I have ever been. My partner found a legitimate Pinkerton coat, and I found a very good hat! Very crowded and not very accessible unfortunately but for those with the ability to walk it is definitely a must see if you enjoy antique-ing! I almost needs whole day to look through everything. Lots of little secret places - and lots of opportunities to hit your head on low hanging poles, so watch out! Very nice staff, and very reasonable pricing.

This is the best thrift shop I have ever been to in my life! Like stepping into a magical fairyland it goes on forever and ever. Don't miss the basement but watch your head! They have vintage everything: clothes, furniture, home goods. Also an enormous supply of Halloween and cos-play costumes, A definite must visit for any thrift lover!

I'm a vintage picker and dealer that's been to shops in Portland, Seattle, Charleston, Atlanta, Boston, and other cities, and I have NEVER seen a more impressive collection of vintage clothing in my life. Everyone in the shop is incredibly nice and give you room to dig and shop. The basement...well, you aren't ready!!! You'd need a whole day to go through it. Alfred Shaheen, Betty Barclay, Pendleton...just WOW. Four hours and I barely scratched the surface. I think it's important to note if your vintage experience has been the more curated boutiques, upstairs is more your style. This is also not a thrift store. If you're used to picking and digging in dusty houses and estate sales where you're used to the smell of old clothes, the basement is solid gold. I think it's also important to note the clothing ranges from the 40s to the 80s, meaning stuff has been stored away for four to eight decades. Things get moth holes, tears, stains, etc. Just get some woolite or take it to a dry cleaner. Even with that said, most everything was in great shape. I can understand why other reviewers might not be used to that (I wasn't in the beginning either). Thank you for the most exciting deep dive into decades of clothing. Shopping here was an absolute pleasure. I can't wait to come back.

Such a treat for the eyes! Great stuff! I had to drop something off in Evanston. About an hour from me. I looked for local antique stores. This came up. Soooo much to see. “I’ll be back”

I cant even explain how I felt when I walked in here. Immediate happy place. AND IT KEEPS GOING. Met a very nice couple who showed us the basement, and ended up talking to the owner for a bit. Amazing vibes. Stopping by every month from now on.

Lost Eras is by far my favorite antique store in the city. A true gem! There is so much to explore from vintage clothing and jewelry to home decor and records. The clothing is so fun and unique with true vintage pieces that can be hard to find other places! The owner is so nice and everyone in the store is so friendly. This shop will definitely be a place I visit regularly!

I was leaving a pawn shop that didn't want anything I had with me (a couple 22K gold plates, a couple class rings and a watch) and was all set to give up on selling these things. (I'd already contacted at least five places that bought silver and gold, along with three antique shops. The highest offer I got was $3-$4, and I definitely wasn't driving anywhere that would cost more in gas than the value of the items.) I just so happened to be driving past this place on my way to run errands. I looked a little closer under the construction signs blocking the entrance, and I saw that they were an antique shop that bought gold and silver. If I hadn't made a wrong turn, I'd have missed this store completely. The guy standing out front organizing everything was super friendly and greeted me immediately. He said "the lady" wasn't there right now. My guess is "the lady" is the owner. But he took photos of my items and texted them to her to see if she wanted them. By this point, I was already skeptical of whether this would work out, but I was pleasantly surprised by the deal they gave me on the watch, the rings and the plates. Two other guys marched in, grumpily yelling about how they had "bags of silver" in their backpacks a wee bit too aggressively for me. The guy who was helping me was professional with them but let them know that they'd need to come back later when "the lady" was there. He continued working with me after those two marched out again, realizing they had to wait a little bit for their transaction. I saw other people shopping in the store, buying some of the most RANDOM items. (My favorite item in the store was a set of napkins that said, "No f**ks to give.") I'd come in here just to see what kind of entertaining items I could find, but I wasn't there to shop that day. Although it's hard to spot due to construction, I like this place. Never seen it before, but it was a pleasant surprise.

The team at Lost Eras is always super helpful when looking for something in particular, and when I'm not hunting for something in particular, the store is a huge treasure hunt. Never know what you're going to find, which is half the fun of going to the store! Highly recommend stopping by if you need a specific piece for your home, costume, or daily closet, or just want to spend some time wandering through the maze of the store!

one of my favorite gems in the city. deeply grateful for it and the kindness i’ve always been shown there. if i have a vision i can’t seem to realize, i always find what i’m looking for here. thanks y’all.

Amazing. This place is a labyrinth of treasures, it's so much fun to visit. We've bought some real gems here. Oh, the price is the price. There is no bargaining. Don't-even-think-about-it. But it's worth a trip to Chicago! Yes, it's that good.

Second time was visiting today. Lost Eras always has exactly what I'm looking for with fair prices. Today I purchased two evening bags for a Bridgerton event. Sadly the bag that I wanted was out of my price range but I did come come with a $5 Vintage Saint Laurent watch. This place has everything from glass/china to costumes and furniture. Staff are helpful and friendly.

Favorite vintage store ever!! Haven’t bought clothes here but the JEWELRY!!!! Out of this world such beautiful pieces with fair prices

Outstanding experience! We worked with Charlotte and her team to sell vintage clothing, antiques, unusual collectibles and other items treasured by my aunt. Charlotte was very caring and interested to hear the origins of the items and was particular in her selections of what would work well in the store and the needs of their customers. We were offered very fair prices. Overall, highly recommend Lost Eras to anyone looking to sell valuable treasures, as well as to anyone looking to buy...you're bound to find what you're looking for! Thank you Charlotte & team! Joann and Bruce

DO NOT RECOMMEND THIS PLACE! The people here are absolutely RUDE! I would put negative stars if I can. I’m big on great customer service and am always polite. I’ve never got treated with this level of disrespect and unprofessionalism. Not sure if they were just having a bad day but it’s no excuse.

This place is interesting. There is so much history and stuff it's fun to look around. The issue I have is the store itself is overpacked and things are very highly priced.

I absolutely love this store! The staff are wonderful and are always happy to help. There are so many treasures to be found. I have been several times and I always find something new. The pricing is fair and every item has a story. I wish I could give the store higher than five stars!

It really hurt my heart to see authentic, vintage cultural pieces in the costume section. I'd rate higher, but pieces like that should be preserved, and I ask that cultural garments are sorted more appropriately.

By far my favorite vintage/thrift shop in Chicago! Lots of really cool finds. You can get totally lost in the amount of neat stuff throughout the store, and there's tons of hidden treasures.