3/5 Shannon 2 years ago on Google
My
family
and
I
recently
stopped
by
Chateau
for
a
wine
tasting
and
purchase
on
a
road
trip.
The
grounds
are
beautiful,
the
building
is
exquisite
and
the
wines
were
quite
tasty.
The
staff
serving
us
seemed
to
be
a
bit
rushed
with
us
as
they
had
a
tour
group
coming
in
shortly,
however
knowing
we
were
spending
money
in
the
establishment
should
have
allowed
us
the
additional
five
minutes
to
be
listened
to
properly
when
we
asked
to
purchase
3
bottles
of
Muscat
(on
top
of
the
5
other
bottles
of
wine
we'd
already
purchased
after
our
tasting).
My
lower
star
rating
comes
from
the
fact
that
we
discovered
later
that
night
after
a
day
on
the
road,
that
the
"Muscat"
we
were
drinking
didn't
taste
as
good
as
the
stuff
we
tried
at
the
venue...
because
it
was
Port.
Sure,
it's
a
nice
Port
but
we
asked
to
purchase
the
Muscat
and
it
is
quite
disappointing
that
this
happened
all
because
the
server
wanted
to
rush
us
out
the
door
for
a
group
of
people
who
hadn't
even
parked
the
tour
bus
yet
and
with
other
staff
in
the
building,
it
would
not
have
made
a
huge
difference
to
the
tour
group
that
we
were
there
for
an
extra
5
minutes
to
be
given
the
correct
product.
Customer
service
skills
need
to
be
worked
on
and
a
couple
of
tips
for
the
lady
who
served
us,
as
she
mentioned
she
was
new,
don't
tell
us
all
about
other
vineyards
that
you
just
visited
and
loved
-
they're
you're
competition
and
you're
supposed
to
be
selling
us
the
product
at
your
workplace;
don't
talk
so
much
about
yourself
-
ask
the
customers
questions
about
them,
where
they've
been,
why
they're
there,
what
they
like
to
drink
etc;
and
if
you
can't
find
the
right
product,
please
ask
your
colleagues.
We
really
wanted
that
Muscat.
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