2/5 jo s. 1 year ago on Google
The
most
disappointing
stay
in
Limassol
having
been
to
Amathus
and
Four
Seasons
many
times.
Your
staff
are
amateur
from
the
top
to
the
bottom.
We
referred
our
stay
as
a
'self
service
stay'...
the
beach
is
appalling
-
filthy
and
no
raking
or
clearing
of
rubbish
during
our
stay
even
after
talking
to
a
Manager,
who
clearly
wasn't
that
bothered
as
he
never
came
to
see
himself.
Litter
everywhere
including
loads
of
cigarette
buts
in
the
sand
and
tables
not
wiped.
Getting
water
was
a
joke
-
water
comes
at
midday
but
the
last
two
days
none
-
and
when
I
requested
as
I
could
see
the
whole
pool
area
had
water,
I
was
told
we
can't
have
any
and
the
server
went
to
ask
and
came
back
again
and
said
no..
which
infuriated
me,
so
I
had
to
go
up
to
the
pool
to
speak
to
the
manager
who
agreed
we
were
'allowed
water'!!
If
I
wanted
2
star
service
I
could
have
saved
myself
a
lot
of
money
and
stayed
elsewhere!
The
other
5
star
hotels
not
only
give
you
water
on
arrival
to
the
beach
but
it
is
freely
available
throughout
the
day.
My
daughter
got
stung
by
a
wasp,
could
not
walk
and
was
in
a
lot
of
pain
and
distress
and
needed
first
aid
a
-
first
aid
never
turned
up!!
The
beach
manager
bought
some
ice..
that
was
it..
no
follow
up,
no
incident
recorded
and
no
care
whatsoever
-
it
was
disgraceful.
I
would
say
some
of
the
staff
(mostly
at
breakfast)
we
fairly
well
trained
as
were
the
staff
in
the
Fish
Restaurant
but
the
beach
staff
are
appalling
and
some
barely
speak
English.
We
also
requested
4
times
for
some
more
Mint
tea
bags
for
the
room
-
it
took
over
2
hours
and
4
calls
-
again
such
poor
service.
We
concluded
the
hotel
wants
to
charge,
charge,
charge
top
prices
for
all
food
and
drink
but
not
give
a
5
star
experience
in
return.
Our
evening
in
the
roof
top
bar
..
the
food
was
excellent
and
pricey
but
again
the
service
so
poor
-
there
were
only
5
tables
in
use
but
our
finished
food
was
not
cleared
away
from
our
table
after
one
hour
of
finishing
nor
were
we
offered
the
opportunity
to
order
further
drinks.
I
would
summarise
that
you
have
built
and
furnished
a
stunning
hotel
but
have
no
idea
how
to
operate
compared
to
the
Four
Seasons.
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