I am so happy my partner and I decided to stop in to Bryn Mawr Jewelry co on the tail-end of our evening walk! As soon as I walked in, my engagement ring (which I purchased at another jeweler) was whisked away to be cleaned and tightened while we looked over their selection of gold wedding bands. Britt was so extremely helpful and knowledgeable – we found the perfect wedding band for me at a super reasonable price. There was no awkward pressure while I was shopping, I felt totally heard and validated and I can't stop staring at it! We'll definitely be back for anniversaries and for any other jewelry shopping we need done.

This may be a little long! A little over two years ago, I needed to get an anniversary band adjusted and I had read that Bryn Mawr Jewelers did such work. It was an aquamarine ring and, not only did they make the adjustment, the work they did on the ring came out beautiful. I was really happy with the look. A few months ago, I started to develop a pretty nasty rash under my wedding ring. The rash got so bad; I had to stop wearing my ring. This was not easy for me. Everyone knows that a wedding ring has a lot of sentimental value and this ring especially, means the world to me. It’s not an expensive ring with a huge rock, in fact, it’s a quite modest ring but it means the world to me. I married my husband in Haiti right after the 2010 earthquake hit Haiti. When we married, the entire country was in ruins. I never even expected him to have a ring for me, but he did (I didn’t lol). Then, two days later, while stuck in traffic in Port-au-Prince, we were held up at gunpoint, and I almost had my ring taken. For the past seven years, I have only taken my ring off a few times but now with this rash under the band, I had to take it off for days at a time. Not wearing my ring after seven years on my finger felt really strange. Whenever the rash got better, I started wearing the ring again only for the rash to come back. I was devastated. I had an idea that if I could have the hallow part under the stone, where the water kept getting in, closed up, my rash would go away. I checked the Internet but every site I checked told me that it was impossible to do that to a ring. Then I remembered how Bryn Mawr Jewelry was so skillful in fixing my aquamarine anniversary ring. Desperate, I took the ring to Bryn Mawr Jewelry. Honestly, I thought they would send me away. I told the jeweler my problem and he said, “Yes, we can do that but the ring will be a little top heavy.” I asked what that meant and he explained it and let me make a decision if I wanted to go ahead with the work. Yes! I had no problem with it being a little top heavy since my fingers on each side would block the ring from turning anyway. Of course, I had to leave the ring at the shop. I had never parted with the ring for any amount of time so having to leave it for a week at the shop was not easy for me. A week later, I got a call that the ring was ready. I came to the shop and they brought out the ring. When I saw it, I was in absolute shock and awe. It was more beautiful that I had ever seen it before. The fill looked so perfect, it looked like the ring was made that way. The extra layer of gold made the ring look incredibly beautiful and suddenly, it even looked like a much more expensive ring (not that that mattered). The ring was cleaned and the stones sparkled. It was everything I wanted and more. I could not help but cry. All the emotions from the earthquake and the robbery, the good and bad times of our marriage are all captured in this ring and I believe that Bryn Mawr Jewelry understands the special emotions and memories a piece of jewelry holds for its owner. They took my ring and did not change it but made it better, more beautiful. I don’t even know how to describe it. I cannot say enough good things about this little shop! It is a special gem in the neighborhood. I’m so happy! Thank you!

Bryn Mawr jewelry is the best of the best in the industry. Jill, Scott, and Mara have all been very helpful, professional, honest, and a wealth of knowledge! Bryn Mawr designed and created the perfect engagement ring using a lab diamond they sourced, all while being discreet with my partner as to not to ruin the surprise. They also carry a nice selection of wedding bands in all styles, both vintage and new. We are so excited for our next chapter and are so happy Bryn Mawr can be a part of it. Shop local for your jewelry and support this great business. Don't shop online when your dollars could support a local business with superior customer service, quality, honesty, and trust for such an important purchase.

I had five rings resized at Bryn Mawr Jewelry Co. recently, including 3 antiques, and I couldn't be happier. The staff are all wonderful, with boatloads of expertise (special thanks to Britt for all her help!), and their jeweler was able to resize my wedding band and preserve a very special family heirloom engraving to boot. Bryn Mawr Jewelry Co was heartily recommended by my neighbors, and I can absolutely see why. I'll definitely be headed back for future repair/restoration needs!

Called ahead to get info on ring resizing, the person on the phone was wonderful. When we came into the shop the lady who helped us was very rude and aggressive towards the process and figuring out the right size to go with. We felt rushed towards the process & not welcomed. Very disappointed because the reason we wanted to come in was because of all the nice reviews.

Bryn Mawr Jewelry is truly the best of the best. My mum lost one diamond earring which Scott expertly recreated. She literally could not tell which earring was the original. The price for the replacement was unbeatable. The quality, affordability and the top notch customer service made the whole experience smooth and completely satisfying. Thank you Scott and Jill, you truly run a phenomenal business.

Absolutely incredible. I lost a gold earring that was passed down in my family. They remade it for me. It was a complex design that they were able to replicate exactly. I can't even tell which one is the original. Plus, they did it speedy fast. I 1000 percent will be a returning customer. I worked with Jill and she was an absolute dream to work with. Thank you so much!

My husband gifted me a diamond anniversary band that needed re-sizing. Bryn Mawr Jewelry Co was able to accommodate a quick turnaround so that I could wear my new ring to our special dinner. They also polished/resized my original band, and it looks brand new. I knew it was a big ask to see if they could quickly fix my ring. They were kind, compassionate and understood the sentimental ties to jewelry. Beyond this, they are knowledgeable and were able to offer excellent advice so I can enjoy my new ring with my original set. I'm looking forward to going back to their store in the future for jewelry- their pieces look beautiful!

THE BEST!! top notch. the reason you go to a mom and pop jewelers is for UNIQUE selection and great service and Jill and Scott delivers!

I love this place! The store is inviting, has a wide selection of jewelry and Scott, Jill and their team are experts in their field. They make you feel like part of the family the second you walk in. I’ve purchased a couple pieces from them and can’t wait to buy more!

I had my heart set on a mother’s ring, but I wanted something untraditional/unique. I was so intimidated by the process that it took me years to finally walk into Bryn Mawr Jewelry. I shouldn’t have waited. The folks at BMJ made the whole process easy and FUN! It even came in under budget. The ring is so special to me and I’ll cherish it always!

Stopped in yesterday to purchase earrings for my daughter, beautiful pair of garnets. She loves them! Thank you, impeccable service ladies!

Today I went in to Bryn Mawr Jewelry with a ring that is very special to me since it was my father’s. He had found it as a teenager and after he put it on, he only took it off one time when he had surgery, and they had to cut it to get it off. I needed to get it resized so I could wear it, and they stretched it open and filed the edges since the stones in it are unknown and they didn’t want to heat them. It fits great now and they didn’t even charge me - so kind and thoughtful.

You people are the best. My wife had a very expensive piece of costume jewelry that had broken. We had tried to get this fixed at sixt other jewelry, repair stores and was told that it could not be done. We took it to Bryn Mawr jewelers, and it looks like brand new repaired. You people are the best.

They were so easy to work with! I wanted to have a moi Et toi ring to memorialize my dad and I’m so glad I went with this jeweler. I wanted a lab emerald for ethical reasons and they never tried to pressure or shame me into a natural stone. They were so quick to respond and I felt they were very knowledgeable about what looked good. The price was very reasonable. I will definitely be back for my next jewelry purchase. I attached a pic but it really doesn’t do it justice!

Just proposed yesterday and she said yes! I was taken such good care of and the team helped me design the most perfect ring. If I could give a 6 star review, I would.

I needed my engagement ring resized and a small diamond replaced. Bryn Mawr Jewelry Co. did a lovely job and my ring was ready ahead of schedule. They also replaced 3 watch batteries for my fiancé and were quick and efficient. The service was prompt and courteous and it’s wonderful knowing that my valuable jewelry items are in safe hands! Would absolutely recommend based on my experience.

My now-fiancé and I had an amazing experience working with Mara and Scott on my custom engagement ring! Both of them were so helpful, knowledgeable, and patient throughout the whole process, and the final product is beautiful!! I'm so excited to be able to wear it and we would definitely come back to Bryn Mawr for our wedding bands. Thank you guys!

This is the place to go. Scott created a replica of a vintage ring that has been in my family since the early 1900’s and had been damaged beyond repair. The finished product is perfection and the experience of working with Scott and Jill could not have been more enjoyable.

Bryn Mawr Jewelers designed my engagement ring, created a family heirloom from assorted family pieces I had and created a beautiful broach from different amethyst stones I had in my safe. I wouldn't trust anyone else for my needs. The family atmosphere is the best.

Cannot say enough about my amazing experience with Jill and the Bryn Mawr team. I was recently in search for an engagement ring and had no idea where to start. Jill guided me throughout the entire process and acted as a true advisor. Throughout our interactions, Jill was patient, thoughtful and understanding, all of which helped quell my anxiety about constructing the perfect ring. Bryn Mawr help curate the materials and create the perfect ring, from scratch, to my (and my fiance's) desired specifications. I couldn't imagine going through this process without them. I received so much value beyond the ring itself. I look forward to working with Jill and team for our wedding bands next year.

Got my fiancee's engagement ring here, made with black diamonds and then got the matching band! Super friendly staff and very knowledgeable and helpful!

This is a family owned jewelry business it’s been around for a long time. Jill is just about the sweetest person I’ve ever met in a retail shop and every time I go in I have a happy experience.

Very nice store, great selection of watches and jewelry! The people were very helpful. They did a great job repairing my vintage watch. I couldn't be happier!

I cannot properly express how grateful I am to Bryn Mawr Jewelry -- specifically to Mara and Scott -- for working with me and my fiancé to create the ring of my dreams. From start to finish they were amazing and made me feel important, taken care of, and EXCITED. We will be customers for life!!!

I came here to get new stones put in an old ring. We worked with Scott and couldn't have had a better experience. He spent hours with us--walking us through the details, educating us about stones and settings, sending us regular email updates on progress, and didn't even blink when we completely changed our minds 4 times on short notice (not that I recommend doing that). He was fantastic. The ring came out spectacularly, and happened to be quite reasonably priced too. Totally recommended.

Most excellent customer service. No pressure sales, more like family who really cares about you and making memories. Selection is impeccable. Variety of styles and some size to fit.

I am so grateful for the work that Bryn Mawr Jewelry did to update my grandmothers wedding band and reset my engagement ring. They understood how important this was and listened to all of my ideas and questions! Wouldn’t hesitate to visit them again for any jewelry needs!

Came here for a custom engagement ring - fantastic service from initial consult and on all follow-up communication/visits. Britt and Scott helped design exactly what my fiancée was looking for. Highly recommend for any jewelry needs.

I came here to repair my ring since one of the diamonds on it was removed. It’s my first time here and hoping they repair it like new and also professional way. It was also recommended my friend who came here every time his jewelry was broken. He like how his ring, necklace and watch looks new again because of this place. As I enter there are jewelers in their inventory. You can choose any you want in a fair price. Some guy assists me and help me what I need. So I told to him what’s my problem and he said that he can do it. So I will be back tomorrow and I hope the output looks news and nice.

They are amazing to work with! My fiancé and I custom designed my engagement ring here, and the process was wonderful. They were collaborative, creative, and incredibly knowledgeable. Truly love the end result!!

Our favorite jeweler in Chicago- always helpful with great service. They did an exceptional on the spot ring repair for us as well.