2/5 hurollig 1 year ago on Google
S-L-O-W!
We
waited
almost
one
hour
for
our
starter
(two
cold
(!)
Vietnamese
rolls).
When
finally
serving
the
starter,
they
forgot
to
provide
us
with
napkins
and
didn't
prepare
the
table
for
the
main
course.
There
was
only
one
other
table
which
funnily
enough
was
served
ahead
of
us
despite
us
having
arrived
earlier.
It
was
really
not
busy
at
all
which
is
why
it
was
absolutely
shocking
when
after
a
record-breaking
90
minutes
our
two
main
courses
were
served.
No
apology
or
comment
whatsoever,
as
if
this
was
a
normal
service.
Note
that
we
ordered
vermicelli
(mostly
cold)
and
the
special
rice
with
beef
(also
not
too
difficult
to
prepare).
When
leaving,
I
asked
whether
there
was
an
issue
in
the
kitchen
and
I
was
told
that
the
waiting
time
was
absolutely
normal
and
that
guests
should
let
them
know
if
they
are
in
a
hurry
(!).
The
veg
is
prepared
on
the
spot,
hence
the
long
wait...
Also,
there
was
no
explanation
to
why
the
other
table
was
served
ahead
of
us
even
though
we
ordered
way
ahead
of
them.
For
completeness,
the
food
was
good
but
not
overwhelming.
The
dishes
we
ordered
were
rather
basic
which
was
intentional.
Despite
our
discreet
complaint,
the
owners
stayed
professional
and
friendly.
All
in
all,
if
you
have
the
choice,
you
may
check
out
one
of
the
other
Vietnamese
places
on
that
street.
Personally
I
feel
quite
disappointed
after
my
first
experience
at
Thien
Long.
With
all
this
competition
around
the
corner,
they
really
need
to
step
up
their
game.
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