Had the chicken strips, meal was barely warm. Staff was snotty kids who gave me two packets of ketchup for two people, one each. The guy wearing gloves handling the money also handles the front in the drive thru. It's like they have no idea about safe food handling during covid 19. Don't go here, read the rest of the bad reviews.

Terrible customer service. Accidentally ordered a burger with no bun, cheese meat or anything on the app (basically paid for a burger and took every ingredient off instead of adding it on. Easy mistake. I called the store once I received my order to get a replacement cheeseburger (I got a patty in a box) and they couldn't even get me a replacement. Pretty poor service, who would order and pay for a cheese burger then not get one. Yes I messed up but I did pay for the burger, bit they wouldn't give me one.

Horrible experience. First, cook was on phone texting, then few seconds later i see here with handful of bacon going on my sandwich, no gloves. Talk about spreading germs!! I complained to manager. He offered to go and make the burger himself. I get home and see that my burger was microwaved so long, the cheese hardened on side of carton. This place has gone severely downhill getting worse and worse. Save your time and bypass stopping here.

Ordered via the mobile app and upgraded to cheese curds for my meal. They had messed up the order so I drove back after getting home. Mistakes happen- totally get it. I explained that I had upgraded to cheese curds and asked if they could fix it. I brought the incorrect meal back with me and asked if they could remake it since it’d be 20 minutes and it was cold. The cook then had an attitude about remaking the meal. YOU are the one that messed up.. it’s completely reasonable to request to have the food remade. I never once complained about having to drive back to get what was originally ordered- I just wanted warm food and what I ordered and paid for- the attitude was completely unnecessary and unwarranted. Ever since new owners took over- this place hasn’t been the same.

Got dehydrated in the heat and needed food and drink, but sat in the drive through forever waiting. Didn’t even give us the drinks. Couldn’t hear us ordering either, just incredibly poor experience. We are staring in the window and can’t even see anyone! The window is dirty too. Won’t be back, if we can ever get out of here.

If you want Ice cream and have an hour of free time this is the place to go. Must be made fresh when you order.

I went in and ordered a blizzard, was very great quality and was handed to me fast. But the lady Aubrey was was yelling at the workers around her.

For starters, our gravy was basically the consistency of water, and cold. The fries were cold. She didn't bother flipping our blizzard upside down, and for good reason it was melting when she gave it to us. We went through the drive thru about 30 minutes ago.