Cooltra Lisbõa | Aluguel de motocicleta por dias e meses em Lisbõa image

Cooltra Lisbõa | Aluguel de motocicleta por dias e meses em Lisbõa

Motorcycle rental agency

👍👍 I rented a 50cc Sym for a month, Sofia and Miguel were super friendly and efficient! They sorted out a payment glitch, gave tips on safety, allowed me to alter my rental after a couple of weeks, when I realised tht the 50cc was too week and I upgraded to a 125cc at a minimal cost. The bikes a lteral... People often mention scooter, great, service, Sofia, helpful, experience, Lisbon, recommend, Cooltra, renting,


Address

Av. João Crisóstomo 65 A, 1050-126 Lisboa, Portugal

Website

www.cooltra.com

Contact

+351 912 524 815

Rating on Google Maps

4.10 (207 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 2 PM, 3 to 6:30 PM
  • Tuesday: 10 AM to 2 PM, 3 to 6:30 PM
  • Wednesday: 10 AM to 2 PM, 3 to 6:30 PM
  • Thursday: 10 AM to 2 PM, 3 to 6:30 PM
  • Friday: 10 AM to 2 PM, 3 to 6:30 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: scooter (20) great (14) service (11) Sofia (10) helpful (9) experience (9) Lisbon (9) recommend (8) Cooltra (7) renting (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Aron Sutopo (Aron R. 5 years ago on Google • 217 reviews
    Totally awesome to discover lisbon with scooter. Highly recommend cooltra. The guys are great, really helpful, think with you and give great advice about the city. I have the feeling I haven't seen enough so, I'll be back.

  • 5/5 Flying D. 6 months ago on Google • 12 reviews
    Renting is easy and reliable. It's also nice that they are in multiple cities and countries.
    1 person found this review helpful 👍

  • 5/5 Nicholas M. 1 year ago on Google • 11 reviews
    Why did I like my experience ? I had the scooter for 6 months, and when I returned it, it had some little damages, and I was worried they would charge the whole guarantee amount. On the contrary they were very transparent and I just paid for the exact fees (which were low). Plus, they were very flexible for the return, and the staff is very friendly! Highly recommand Cooltra for anyone living in Lisbon and wanting some medium-term renting.
    1 person found this review helpful 👍

  • 5/5 Jessica S. 9 months ago on Google • 6 reviews
    My boyfriend and I rented a 125ccm scooter for 5 days and had an incredible time! The service was great and the staff was super helpful and answered all of our questions. We can highly recommend that place if you want to have an unforgettable experience!
    1 person found this review helpful 👍

  • 5/5 arun renuka j. 10 months ago on Google • 6 reviews
    I had an excellent experience renting scooter for 3 months. The booking process was very efficient and so was the pick up as the vehicle was kept well prepared and was even assisted to fix a navigation holder. During my rental, I once had a issue with the scooter and a replacement was offered immediately with the vehicle being picked up within a hour of my compliant. The drop off process was also very smooth and was assisted in finding a great location to buy a secondary keys for my own motorcycle. In particular, Sofia at front desk was brilliant with a wonderful smile always and always kindly helping me with all of my issues. Would highly recommend anyone looking to rent a scooter. Much better experience for me than renting cars :)
    1 person found this review helpful 👍

  • 5/5 Miguel H. 1 year ago on Google
    Great place to rent a scooter. They are very efficient in dealing with all documentation which makes the process of rental fast & smooth. Special thanks to Sofia that really makes the difference in providing excellent customer service.
    1 person found this review helpful 👍

  • 5/5 Fiona B. 1 year ago on Google
    Very helpful lady who spoke great English and lovely guy in the workshop who helped us attach our phone mount to the bike. Good quality scooters fairly new. Easy returns and pick up. In centre of lisbon do easy from the airport and to get back there.
    1 person found this review helpful 👍

  • 5/5 Natalie H. 1 year ago on Google
    Lovely customer service, and my scooter worked great and helped me get around the city during my time here. It was nice that they had a range of bikes to pick from- going electric saved a lot on fuel
    1 person found this review helpful 👍

  • 5/5 Daniel C. 1 year ago on Google
    My experience renting with cooltra was great! I rented the mortorcycle Sym Joymax for 3 months in Lisbon. It was great to moving around the city, going to the beach and so on. Sofia, and the rest of the team were very friendly and helpful. I totally recomend renting a motorcycle from cooltra if you want a more practical and fun alternative than public transportation.
    1 person found this review helpful 👍

  • 5/5 Nathalie V. 10 months ago on Google
    Very convenient rental place - good bikes (I was renting SYM 50), helpful staff who answered all my questions and helped me to make a right choice. 100% recommend it.
    1 person found this review helpful 👍

  • 5/5 Camilo L. 1 year ago on Google
    Great service and great communication. Excellent prices and several options. I have to say Sophie was so helpful and kind, not only with the scooter service but also with indications and recommendations. Thanks a lot Cooltra Lisboa!
    1 person found this review helpful 👍

  • 1/5 Lucio M. 1 year ago on Google
    I went to their shop - the address had changed and they hadn't bothered updating it on Google Maps, so had to make two stops - and was told they didn't have electric bikes to rent anymore but one would become available at the end of the week and they'd get in touch as soon as that happened. Weeks have passed and I haven't heard back from them despite sending multiple emails.
    1 person found this review helpful 👍

  • 5/5 Marco Trevisan (. 5 years ago on Google • 58 reviews
    Awesome service, brand new scooter. I got a three-wheels one and it's just fantastic in a city with pavé and tram rails like Lisbon, and perfect to go up to Sintra via the fantastic ocean-road that passes from Caiscais (or highway, but still you'd miss great views).

  • 1/5 Daniel M. 6 months ago on Google • 27 reviews
    If you happen to hold an EU passport and have a UK driving license, you will not be allowed to reserve any vehicle. Absolutely illogical rules that are exclusive of this company as I have never had an issue using any other like Freenow or Uber in cities like Paris or Madrid. Customer service is rude and not helpful at all, didn’t even try to understand my situation. Discriminatory service

  • 5/5 Timothy V. 4 years ago on Google • 9 reviews
    Great way to see Lisbon, though the traffic can be painful at times (no fault of Cooltra or their staff at all). Staff are very nice and helpful in advice surrounding the city and laws. Scooters are in good condition. My tip is to leave a cash deposit so you get it back straight away and don't lose any to tax or exchange rates.

  • 5/5 aggelos k. 5 months ago on Google • 5 reviews
    My experience with Cooltra was really positive, I rent a scooter 125cc which was almost new. The support team was always available and special thanks to Sofia who explained everything and was giving infos whenever I was in need. A scooter in Lisbon is a must if you want to explore the capital and the areas around because the parking is a huge issue in Portugal. For sure I recommend you to visit cooltra and rent scooter or a motorbike.

  • 1/5 Susana Raquel J. 7 months ago on Google • 5 reviews
    I called today to request the collection of a motorcycle that is parked in front of my window. Answer: I will report. Meanwhile, I stick my head out and hit a motorbike! Yes because I live in a ground floor. It's very nice to rent motorbikes, but then have to collect them urgently because they are poorly parked, I have to wait. It has been poorly parked for 1 day.

  • 5/5 Chris B. 1 year ago on Google • 3 reviews
    I had one of their petrol 125 Sym Joyrides for over 18 months, as I ended up staying in Lisbon for much longer than expected. Every time I thought about cancelling and handing the bike back, I held on because it's so handy. It's a flat monthly fee and they take care of everything except petrol. Communication is really good and at the end, they happily paid back the deposit. I would totally recommend these guys - thanks again!

  • 5/5 Felix 1 year ago on Google
    I had a very good rental experience. Took the scooter for a month at a good price. The store manager Sofia is awesome she helped me a lot with paperwork, decision making and service support. Cooltra repaired a damaged helmet box with no questions asked because they knew it was not my flaut. Highly recommend this shop.

  • 5/5 geo p. 1 year ago on Google
    What can i say ? This motorbike saved me in Lisbon. Price was great and i could have it as much i wanted . Sofia the person who rented it to me was really helpful kind and very sincere. The moment i gave the motorbike back i took back the deposit. I would recomend it for sure !!!!

  • 3/5 Alessandro S. 1 year ago on Google
    Was asked to write a review so here it is: Rented the Sym Joymax (or Joyride, can't really remember anymore) 125cc for the month of August to travel from Lisbon to Caparica almost every day. Super convenient, comfortable, and saves you about 2583 hours of time that you would've been stuck in traffic, were you to use a car. Why only three stars, I hear you ask. Mainly because it took a millenium to receive the deposit back. Rental ended in August and just got the deposit back today. Luckily I wasn't in a rush to have the money back, but all the time I saved avoiding traffic, I lost again contacting Cooltra time and time again to have updates on the deposit. N.B. that about 9/10 calls won't be answered, so it takes some real perseverance to get to them (which luckily I have in abundance). When they do answer, Sofia is very friendly, as you will have noticed in most other reviews. Besides that, the scooter, which supposedly reaches 110kph, seriously struggles going uphill with a passenger on the back. Found ourselves on the highway with the scooter stuck at 65kph and screaming in pain like I've never heard a scooter scream before. Admittedly I did find this extremely entertaining, although I can imagine not everyone would. Apart from all that, a good rental, and the lowered prices for residents - as myself - make it much cheaper than other rental companies I found. If you're not a resident the price is quite high though.

  • 5/5 Miguel Raposo interiors C. 9 months ago on Google • 2 reviews
    I rented a 50cc Sym for a month, Sofia and Miguel were super friendly and efficient! They sorted out a payment glitch, gave tips on safety, allowed me to alter my rental after a couple of weeks, when I realised tht the 50cc was too week and I upgraded to a 125cc at a minimal cost. The bikes a lterally BRAND NEW! I would recommend this to everyone.
    3 people found this review helpful 👍

  • 5/5 Diogo L. 8 months ago on Google • 2 reviews
    Great bikes! Excelent reception! Sofia and Miguel note a thousand.
    2 people found this review helpful 👍

  • 5/5 Frederic P. 7 months ago on Google • 1 review
    Never had such a great and friendly experience when it comes to renting a scooter. Was really very satisfied with the service and top price and advice! If there were 100 stars, this shop would deserve them! ⭐️⭐️⭐️⭐️⭐️
    2 people found this review helpful 👍

  • 5/5 Ádám F. 6 months ago on Google • 2 reviews
    Great experience, great service!
    1 person found this review helpful 👍

  • 1/5 Tiago L. 6 months ago on Google • 2 reviews
    Shame: the company charges 10 euros for "administrative management costs" when a motorbike is parked in a lane always full of motorbikes and the Municipal Police decide to ask who was driving! Cooltra does not "write fines" but charges extra when there is no place to park in the motorcycle parking lots. I will report ALL motorcycles parked on the sidewalk and send it to the PM. Then we'll see how many customers are left...

  • 5/5 Marvin S. 11 months ago on Google • 1 review
    Hands down the best value you can get if you are looking for a scooter in Lisbon!! My girlfriend and me had a 125cc scooter (larger model) for several months and everything was great. The staff was always super friendly and welcoming. Shout out especially to Sofia - thank you!


Call +351 912 524 815 Open on Google Maps

Trends



Last updated:

Similar Motorcycle rental agencies nearby

Scooteria image
1
Scooteria
Motorcycle rental agency
👍👍 Best place to rent a scooter in Lisbon. 35e a day and no deposit + great service. Guy there helped us plan a one day trip to view the best beaches on the west side of Lisbon. We took 110cc which was enough for two people. I recommend you bring headphones so that you can listen to your navigation w...
4.90 (519 reviews)
Europcar Lisbonne Centre Ville image
2
Europcar Lisbonne Centre Ville
Car rental agency
😠 My rent end yesterday, no one respond for any 4 different phone numbers that i try ar erupcar rent company. I got to the place i need left the car like i should and no surprise, no one was the and agin no one answered the phone call. I have photos for prove. Im tired to deal whit that. I never had s...
4.20 (194 reviews)
Last updated:
()