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  • 5/5 DANNY KidSuper L. 2 years ago on Google
    Stayed here for a couple of nights over Christmas. Pretty nice room and beds and excellent bathroom with double sinks and showers. Excellent reception and cleaning staff with super friendly attitude and attention to details. The breakfast was fantastic as well. They even gave us a traditional cake for staying over Christmas. Two thumbs up.
    3 people found this review helpful 👍

  • 5/5 FR 2 months ago on Google • 32 reviews New
    Fantastic location, nice employees, breakfast at the top with service at the table. Room was well furnished with all the amenities you may need. The design modern and relaxing. King size bed was very comfortable. Only complaints are about the availability of the room at checkin for which we waited 40 minutes in the lobby and the late cleaning during the stay (the room was cleaned only at 4.30 pm...). Also someone could be disappointed from some noise coming from the passing trams, but it didn't bother us. Overall a great place, we would return if in the area.
    1 person found this review helpful 👍

  • 5/5 Ryan K. 1 year ago on Google
    Wonderful boutique hotel in downtown Lisbon. The staff was very helpful in helping us with our stay.
    2 people found this review helpful 👍

  • 5/5 Angelika G. 2 years ago on Google
    We just finished our stay here and this hotel definitely went beyond expectations!!Localidad is excellent, within walking distance to the main tourist points and historic locations in Lisbon. The hotel and rooms are very clean and the service impeccable!! Everyone is very helpful and very nice!! Breakfast is included and it can be delivered to your room without extra fee. The staff bends over backwards to accommodate any request, they booked my dinners in different restaurants and definitely highly recommended if you are visiting Lisbon!! Last night of our stay we came back from dinner and they surprised us with this! Love this place!!
    2 people found this review helpful 👍

  • 5/5 cmpineiro2501 7 months ago on Google
    I have nothing bad to say about this hotel. The staff were so welcoming and friendly. We were greeted with two small pastries and a small bottle of wine to compliment the dessert for free. We were given two free drinks to try at the rooftop bar which has spectacular views. The room was really big for a European standard room, the bathroom was immaculate. The included breakfast was delicious. Location was perfect, 5 minutes to all the nearby restaurants and 10 minutes to the coast. Highly recommend staying here, it was absolutely spectacular.
    2 people found this review helpful 👍

  • 5/5 Tony N. 7 months ago on Google
    What an amazing hotel at an amazing location with the most incredible and wonderful staff. Special thanks to some our favorite staff members like Natasha and Claudia and some of the other young beautiful ladies (sorry I didn’t get your names) that took special care of us. Organized us a cab ride to airport and made sure our stay was as comfortable as possible. Two thumbs up to the awesome staff. Definitely recommend this hotel and staff. We are going to miss you!!!!
    1 person found this review helpful 👍

  • 5/5 Lucas L. 2 years ago on Google
    If I needed to summarize in one word about my experience with them it would be: outstanding! Despite all the (necessary) strict Covid-19 measures put in place at this time in Portugal, they made sure we had a very pleasant and relaxing time during all the period of our stay. I haven't experienced such a caring, attentive and nice hotel environment in a long time! This definitely motivated me to return to Lisbon and to this hotel as soon as I can. You did a wonderful job, everyone at PBH!
    1 person found this review helpful 👍

  • 5/5 Christopher S. 1 year ago on Google
    Love the space and everything about it. We got upgraded to a beautiful suite. The views and location are everything you would want. Does have a jacuzzi tub with spacious rooms and showers. Breakfast is simple, done well, and tasty.
    1 person found this review helpful 👍

  • 5/5 Hyun K. 2 years ago on Google
    I would give 6 stars if only I could. the service was above and beyond. the breakfast was simply amazing. it was at the very heart of all tourist attractions. I used the metro only once and was able to walk to everywhere. also the metro was very close. I would definitely go back next time I visit Lisbon.
    1 person found this review helpful 👍

  • 5/5 Carole 1 month ago on Google • 3 reviews New
    Thank you so much for the wine degustation ! Your hotel is like home for us because of your hospitality. This hotel is super clean, quiet and the breakfast is a good start for the day. We will be back at your hotel when we continue visiting beautiful Portugal. Special salutations to all personnel specially the new director.❤️

  • 5/5 Debora M. 1 year ago on Google
    Centrally located, walking distance from the St. George's Castle and the Commerce Square. The hotel staff was by far the friendliest I've ever experienced. The rooms were always properly cleaned, and the staff helped make reservations to pretty amazing Fado restaurants. I definitely recommend staying here. It was chic, gorgeous, and clean!

  • 5/5 Waldemar B. 7 months ago on Google
    Sorry for a late review. The best hotel in Lisboa. The Staff are so friendly and professional. Huge thanks to Natasha, the right person in the right place. We had a great stay with you and will highly recommend your Hotel. It was a great pleasure to enjoy Lisboa with You. Thanks for everything and wish you a lot of success ❤️

  • 5/5 Ofer B. 1 year ago on Google
    Most kind, helpful and nice stuff. The vegan breakfast was beyond any expectation. We would like to thank Celia Teixeira from the bottom of our harts for her kindness and help. She's exceptional! Location is very central. The room was spacious and always very clean. You can not be wrong by choosing this hotel. If there were more stars to give, I'd definitely give them!

  • 5/5 Marko V. 1 year ago on Google
    I enjoyed a lot staying in this hotel. Hotel itself was really nice but I was most impressed by the level of service; professionalism and attitude of the staff. You can feel that their smile coming from their hearts. Starting your business day with a superb breakfast with these friendly people is unforgettable experience. Thank You!

  • 5/5 Bong R. 1 year ago on Google
    We have stayed in this hotel for 4 nights and I can say that this is the best hotel I have stayed so far. They have upgraded our room, give us free wine, the best service/ hospitality accorded by all the staff. And the location is just wonderful, everything is walkable. There was a big Christmas Market during our visit. I will definitely stay again here and this is highly recommended.

  • 5/5 Ivana F. 1 year ago on Google
    Amazing hotel in the very heart of beautiful Lisbon! We enjoyed our stay from the first minute we got there and felt very welcome the whole time - the staff at the reception and breakfast was always very attentive, friendly and helpful, lovely little presents and touches in our room were very much appreciated, and on top of that - we have even received a free upgrade which was truly fantastic! The room was wonderful, spacious, extremely clean and tastefully decorated, we felt very good and comfortable there. The location of the hotel is perfect to explore Lisbon, especially on foot as it is very close to the main attractions and all the other beautiful city sights definitely worth visiting. Breakfast was really good, brought to your table by all the amazing and friendly hotel staff members, with plenty of choice, freshly prepared food, of great quality - something for everyone's taste. Our experience was truly wonderful and satisfying so we would definitely love to return to this fantastic hotel!

  • 5/5 Eric H. 1 year ago on Google
    The staffs are friendly especially Eduardo, he served us nice breakfast with his 100% passion. That enhances our satisfaction of staying a lot, we will come back and expect to see him again! The hotel service is more than 4star!!😊

  • 5/5 Bing Z. 3 months ago on Google New
    Hotel Portugal is in a perfect location just 2 mins walk from Rossio subway station, and it’s walk distance to lots of attractions, restaurants. We stayed here for 3 nights, all staffs were all very friendly and helpful, room was very clean comfortable, breakfast was great as well with restaurant kind of service which was a surprise to us. We definitely will rebook this hotel again for our next visit to Lisbon.

  • 5/5 John S. 5 months ago on Google
    This hotel is definitely worth the stay in this very busy city filled with thousands of tourists. It's very serene and comfortable, the service is impeccable and the food delicious. The rooms are large by European standards and very clean. The staff definitely go out of their way to cater to your every need.

  • 5/5 Frank R. 6 months ago on Google
    This is such a great place to stay when visiting Lisbon! The staff are welcoming, friendly and attentive. Nothing was too much trouble. The rooms are spacious, comfortable and, important for a good night's sleep, quiet. The hotel is centrally located, so handy for walking to the various areas of the city, or for the Metro service if you want to venture further out. The staff were superb: the desk staff, breakfast service, the cleaners ... great people, and the hotel should be proud of them. Lisbon is an amazing city to visit, and the enjoyment of our own visit was enhanced by our stay at Hotel Portugal.

  • 5/5 Cynthia 6 months ago on Google
    Loved this hotel! The room was beautifully decorated. The bed was comfortable. The oversized tub was perfect for two. Vibrant colors, very romantic. Port and pastries upon arrival and Ginjinha for our send off. The breakfast was exceptional. Great location.

  • 5/5 marie h. 7 months ago on Google
    Very clean and welcoming staff and hotel. Given complementary port add Portuguese traditional pastry’s when we arrived. Free Bottled water left in the room daily add complementary small bottle and of port on last night . Breakfast very nice had service good . Great location highly recommend a stay here

  • 5/5 Emily 5 months ago on Google
    Had a lovely stay. Very clean, spacious room. Beds were a little hard for our taste but still comfortable and nice pillows. That of course is subjective as well! Staff was very friendly and breakfast was lovely. My only complaint is the default breakfast was way to much food and we felt very wasteful.

  • 5/5 François P. 2 years ago on Google
    Absolutely beautiful. Very friendly staff. Great breakfast. The rooms are big (well the deluxe rooms) with comfortable beds, huge TV, very interesting see through shower ánd a bathtub. Total 4 star experience. And did I mention the friendly staff?

  • 5/5 Vlad F. 2 years ago on Google
    Fantastic hospitality from the staff. We didn't need anything special other than PCR arrangements, but everyone - from reception to the restaurant - was a step ahead in making us feel comfortable and cared for whenever we went. The room was awesome too. Location is very central. Parking was tight, but not a problem unless you have a large car and little patience :)

  • 5/5 Kristy M. 2 years ago on Google
    We spent a wonderful 5 nights last week and absolutely LOVED it! Great location, within walking distance of so much that Lisbon has to offer. The staff was super helpful and always was asking what they could do to help make our stay better. It didn't hurt that breakfast came with pastel de nata, too! Would definitely recommend!

  • 5/5 Silverio A. 2 years ago on Google
    Great hotel... I recommend!

  • 5/5 Laurens de M. 2 years ago on Google
    Nice place to stay! Tidy rooms, friendly staf

  • 5/5 Oliver Torres R. 3 years ago on Google
    Top Service, top location, top attention to details and top rooms. One of the best hotels I have been to, the attention is 100% personalized, the main attractions are located in a walking distance and it has access to all Hotel Mundial facilities. It is a great option.

  • 4/5 Ian G. 3 years ago on Google
    Excellent hotel close to the heart of Lisbon. The staff are very attentive and speak excellent English. Covid rules are enforced scrupulously so you can feel safe here. We would love to return. Thank you 😷

  • 5/5 Rudy G. 2 years ago on Google
    Very friendly staff!!! Nice rooms!

  • 5/5 SYLVIA H. 2 years ago on Google
    February 2022 this hotel was our home for four nights. It was an excellent choice. Very nice and cozy room, very friendly staff. The most important tram stations and the metro are just around the corner. There's a supermarket and lots of restaurants nearby. Free parking for our rented car was provided. The adjacent partner hotel has a lovely bar on top with nice views. Perfect to enjoy a sundowner. We will definitely choose this hotel again for our next stay in Lisbon. The only thing we didn't really like was the tight situation at breakfast time. You had to book a time in advance because the breakfast room is very small. They told us that they are already working on a solution to solve this problem. We can highly recommend this hotel!

  • 3/5 robert r. 1 year ago on Google
    As previously reported the hotel is in an excellent location for public transport, restaurants and shops. The hotel is run exceptionally well, staff are very friendly and helpful and breakfast is very good. The rooms and decor are tip-top with a very comfortable large bed and excellent bathroom. After what I have written you would think I would recommend it in a flash, unfortunately our room was on the second floor and the noise from the metro trains which run under the hotel was terrible. They start running from 6.30 a.m. until 1.00 p.m. every 3-4 minutes. Having made it known to the reception staff that we were unhappy with the noise I was told that the hotel could not be moved and there was nothing that could be done about it. Maybe the offer of a different room would have been most helpful especially as I am sure there are quieter rooms in the rest of the hotel. For this reason I could not recommend a stay here which is such a shame as everything else was perfect.

  • 5/5 Leo M. 2 years ago on Google
    I would like to start with the location which was perfect. The staff were beyond helpful friendly right down to the guys who greeted us at the door everytime we arrive or left .the room 114 exceeded our expectation it was spotless clean the layout was perfect and cozy..the attention to detail was spot on and the breakfast was the cherry on the cake..would highly recommend this hotel would definitely come back too stay

  • 5/5 עופר �. 2 years ago on Google
    located at a central spot in the city, close to all the important places. the staff is nice and helpful, any time of the day. the room was very comfortable and pretty, the breakfast was perfect.

  • 5/5 Orlando S. 1 year ago on Google
    Great experience at this hotel! I traveled with my 11mo old baby and they had a little crib in my room with the best mattress he’s had. Our bed was comfortable and the size of the room was perfect. Location was great as well!

  • 3/5 Mandy C. 1 year ago on Google
    The hotel is fairly central and located on a pedestrian only street. It is very close to Tram 28 and you can hear and feel the constant vibration and sounds of the transportation. They upgraded our room to a room with king sized bed located on the 2nd floor. Unfortunately, it’s located right next to the staff room and you can hear their conversation throughout the day quite clearly in the room. We were up before 9am when they started so it was OK. We did let front desk know about the noise from the staff but it didn’t seem like there was much that can be done about it. The continental breakfast was fairly generous. The front desk staff was very friendly and helpful!

  • 5/5 Joe P. 1 year ago on Google
    If you are as picky traveller as I, rest assured this is the place for you. The staff is extremely accommodating. The hotel and rooms are impeccably clean. It's location is ideal close to buses, trams, metros, and trains. A great breakfast. It has a courtyard in the back. An added bonus is that it is part of the hotel mundial that has a great rooftop terrace over looking Lisbon. Use the shortcut via courtyard for those late night drinks. You are not making a mistake if you book this hotel. You will be making an excellent choice. Book with confidence.

  • 5/5 Jen N. 1 year ago on Google
    Best service, great location, modern and big rooms. The service is absolutely incredible 10/10 rating. The staff go out of their way to ensure you’re taken care of - extremely impressed. Breakfast generous. Was given a voucher to have a drink at Mundial Hotel next door which is a good gesture. The only recommendation I have is that there should be more iron + iron board - not just one for the whole hotel - i expect it to be per room for the standard of this hotel. Also I was located on the highest 4th floor and still did hear and feel the vibrations of the train underground at times. But overall really outstanding boutique hotel would highly recommend!

  • 5/5 Anthony N F. 1 year ago on Google
    Lovely hotel. Kind and helpful staff. Awesome breakfast. My mom had an unexpected fall and they were very helpful. We hope to be back soon. Great value. Enjoy. 🇨🇦

  • 5/5 Stefanie B. 2 years ago on Google
    We have been here for the second time and again they exceeded our expectations. The staff is so attentive and warm hearted, that you feel welcome from the first second you step into the hotel. The beds are really comfortable and then rooms are spacious, also their products like shampoo etc are of very high quality. We will definitely stay here again for a third time if we come back to Lisboa. Thanks for everything :-)

  • 5/5 JB P. 1 year ago on Google
    Great location, clean room, friendly staffs (especially receptionist Alexandria!. She was so kind and detailed explaining all the questions we had.). We enjoyed Alexandaria's see food restaurant so much. Jay and Jin

  • 5/5 Regan H. 1 month ago on Google • 1 review New
    We just got back from Lisbon after staying 3 nights mid Feb at the Hotel Portugal. Absolutely a top notch hotel starting with the friendly helpful staff to the very nice rooms. The breakfasts were amazing and the little treats they brought to our room was very unexpected and thoughtful. Location was key between accessing trams, to restaurants and sightseeing. It sure made our stay in Lisbon fantastic. Would definitely come back here and recommend to friends!


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