5/5 Craig P. 1 month ago on Google • 13 reviews New
We
stayed
at
EPIC
SANA
Lisboa
Friday
-
Monday
in
late
February.
Staff
on
check
in
were
very
professional,
friendly
and
welcoming,
I've
completely
forgotten
her
name
(think
it
started
with
a
C)
but
she
was
brilliant
and
provided
local
recommendations
for
sites,
bars
and
restaurants.
The
room,
on
the
fifth
floor,
was
spacious
and
clean,
the
bed
was
very
large
(over
6
feet
wide),
comfortable
and
the
overall
design
of
the
room
is
what
you
would
expect
of
a
5
Star.
Two
minor
things
to
mention
would
be
that
the
TV
is
a
little
dated
as
you
cannot
cast
your
phone
to
it,
and
the
blinds
that
cover
the
shower
wouldn't
raise
(assuming
a
faulty
connection).
That
aside
we
loved
the
room.
The
shower
itself
was
excellent,
strong
water
pressure
from
both
options.
The
view
out
to
the
front
of
the
hotel
was
actually
quite
nice,
though
the
best
view
is
from
the
rooftop
pool
area.
Location
could
be
considered
a
bit
awkward
from
a
walking
perspective,
walking
down
to
the
centre
is
fine
but
coming
back
up,
you
might
struggle
depending
on
your
fitness
level.
There
is
a
bus
stop
just
a
3
minute
walk
down
the
hill
and
Bolt
is
very
cheap
with
plenty
of
drivers
nearby.
The
breakfast
buffet
was
excellent,
the
yogurts
were
especially
delicious.
They
also
can
make
anything
else
you
would
like
on
order,
eggs
Benedict,
for
example.
The
indoor
pool
is
a
perfect
30
degrees,
and
larger
than
we
expected,
the
steam
room
and
sauna
are
right
alongside
it
and
appeared
clean
and
well
maintained.
Unfortunately
my
partner
became
very
ill
on
the
Sunday
morning/afternoon
due
to
food
poisoning
which
in
turn
triggered
the
worst
seizure
she
has
had,
being
alone
in
a
foreign
country
dealing
with
the
situation
was
very
stressful,
however
the
hotel
staff
were
at
our
room
in
moments
with
an
ambulance
outside
within
15
minutes
of
me
calling
the
front
desk.
The
staff
(and
paramedics)
were
all
fantastic
but
specifically
I
want
to
mention
Nuna
Querido
(if
I
am
remembering
his
name
correctly)
he
helped
translate
between
myself
and
the
paramedics,
provided
quality
support
throughout
and
overall
was
just
an
absolute
credit
to
the
EPIC
SANA
Lisboa.
On
our
return,
(approx
8
hours
later)
all
staff
were
very
considerate
and
asked
after
her
which
was
very
thoughtful.
They
also
kept
our
bags
safely
stored
on
the
last
day
while
we
did
some
light
exploring
before
our
flight.
Overall
we
would
definitely
return
if
we
were
in
Lisbon
again.