1/5 Martin H. 2 months ago on Google • 11 reviews New
DON'T
MAKE
ANY
RESERVATION
IF
YOU
DON'T
WANT
TO
LOSE
YOUR
MONEY!!
steer
clear
of
this
hotel
in
Portugal.
Despite
its
promises
of
modern
amenities
and
high-quality
service,
the
reality
falls
painfully
short.
The
bathroom
fixtures
were
substandard,
and
it
was
evident
that
corners
were
cut
wherever
possible:
furniture
was
made
of
cheap
plastic,
the
complimentary
toiletries
were
minimal,
consisting
of
tiny
bottles
of
shower
gel
and
shampoo,
and
we
were
even
greeted
with
the
remaining
toilet
paper
roll
from
previous
guests.
The
carpets
throughout
every
floor
were
disgustingly
dirty,
making
Portuguese
streets
seem
pristine
in
comparison.
There
were
additional
charges
for
everything—no
welcome
drink,
not
even
a
complimentary
cup
of
coffee.
Water
was
priced
at
€2.5,
and
coffee
at
around
€1.5.
The
breakfast
was
a
disaster:
not
only
were
the
food
items
of
poor
quality,
with
sausages
that
had
likely
never
seen
meat,
scrambled
eggs
resembling
egg
soup,
and
bacon
that
looked
like
spoiled
meat,
but
also
the
food
was
cold
and
unappetizing.
Juices
that
should
have
been
chilled
were
warm,
and
the
coffee
tasted
like
tinted
water.
Service
was
remarkably
unprofessional.
One
felt
constantly
watched,
and
plates
were
whisked
away
the
moment
the
last
bite
was
taken,
adding
unnecessary
stress
to
the
meal
experience.
The
most
frustrating
moment
was
leaving
a
full
cup
of
coffee
and
returning
to
find
the
table
cleared—understandable
once,
but
unforgivable
when
it
happened
again
the
next
day
foe
the
second
time
in
an
almost
empty
restaurant
with
plenty
of
staff.
Wasting
more
than
€160
for
2
nights
for
such
an
experience
is
outrageous.
The
quality
of
this
hotel,
in
comparison
to
German
standards,
would
barely
scrape
two
to
three
stars.
The
overall
quality
was
abysmally
low,
making
it
a
total
disappointment!!!
In
their
case
wearing
name
SMART
means
to
safe
every
cent
everywhere
and
cash
for
everything,
so
smart.
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