1/5 Nimii 10 months ago on Google
Sadly,
an
expensive
gift
I
bought
for
someone
went
missing
from
my
room
.
The
management
had
no
clear
answer
nor
did
they
help
with
it;
in
fact,
they
tried
to
blame
it
on
me
by
asking
not
once
but
four
times
that
I
might
have
misplaced
it.
Then
offered
me
a
10€
deduction
on
my
food
bill.
An
Absolute
atrocious
insult!!
Specially
when
my
gift
costed
far
more
than
what
the
room
charges
were!!
Unprofessionalism
masked
with
textbook
false
hospitality.
The
manager
seemingly
bragged
about
his
NLP
skills
instead
of
addressing
the
issue
.
Judgemental
staff,
pretending
to
not
understand
English
well
.
Extra
charges
were
applied
and
when
asked
they
look
blank
in
the
face
acting
unaware
of
doing
so,
making
you
feel
like
you
aren’t
wealthy
enough
to
afford
the
hotel!
Their
actions
are
demeaning.
The
shower
floods
the
floor,
nespresso
had
water
leaking,
complimentary
room
waters
were
missing
and
when
asked
for
it,
they
happily
charge
you
for
it.
I
have
travelled
7
countries
in
last
two
months,
first
time
I
was
made
to
feel
like
I
didn’t
belong
in
supposed(
for
the
lack
of
better
word)
“their
rich
world”
.
Unusually
I
would
brush
things
off
but
this
clearly
was
a
violation
and
absurdly
hurtful
for
no
apparent
reason.
So
be
prepared
to
dress
in
big
obvious
brands-
look
expensive,
don’t
be
friendly
with
the
staff
cos
they
will
look
down
at
you.
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