1/5 Chrispyd123 1 month ago on Google • 1 review New
I
never
intended
to
write
this
review,
however
with
the
extremely
poor
customer
service
I
have
received
to
try
and
resolve
the
issue,
I
believe
it's
best
I
warn
those
about
this
hotel
before
considering
booking.
The
only
positive
I
can
find
from
my
stay
would
be
the
location,
the
hotel
is
within
a
10-15
min
walk
for
most
central
locations
and
is
fairly
convenient.
Now
onto
the
negatives,
the
rooms
and
style
are
extremely
dated,
the
air
con
did
not
work
at
all
during
our
stay
to
which
the
window
had
to
be
left
open
however
the
street
can
be
quite
noisy
and
busy.
The
safety
standards
in
this
hotel
are
a
complete
disgrace,
on
my
second
day
I
went
to
use
the
hotel
gym,
the
equipment
is
very
basic
and
the
area
is
not
very
spacious.
The
routine
was
going
as
planned
until
I
used
the
TRX
straps
that
were
hooked
into
the
ceiling,
I
didn’t
even
place
a
fraction
of
my
weight
onto
the
straps
before
the
hook
immediately
flew
out
of
the
ceiling
and
straight
onto
my
head.
I
fell
straight
to
my
knees
and
saw
blood
dripping
onto
the
floor.
My
friend
ran
to
the
reception
and
requested
help
from
the
receptionist,
who
assumed
it
was
a
small
cut
and
leisurely
made
her
way
over
to
the
gym
before
realising
the
severity
of
the
incident.
About
30
minutes
of
basic
treatment
was
provided
by
the
receptionist
who
asked
if
I
would
like
to
go
to
the
hospital.
I
was
unsure
of
the
severity
of
the
incident
as
I
couldn’t
see
the
cut
but
my
head
was
throbbing
throughout
the
incident
and
decided
I
should
go
to
the
hospital
to
receive
more
appropriate
treatment.
The
hotel
called
for
a
taxi
to
take
me
there
(to
which
we
had
to
pay
for)
and
I
was
treated
at
the
hospital
after
being
there
for
7
hours
and
returned
back
to
the
hotel
in
the
early
hours
of
the
morning.
After
all
this,
the
compensation
that
was
offered
by
the
hotel
was
a
free
breakfast
for
1
morning.
I’ve
later
been
chasing
the
hotel
on
numerous
occasions
to
arrange
for
a
more
appropriate
level
of
compensation
for
the
severity
of
the
incident
and
have
received
extremely
lazy
replies
back,
with
a
large
majority
of
my
emails
being
ignored
after
over
a
month
of
attempting
to
get
this
resolved
appropriately.
It
is
truly
shocking
and
I
urge
anyone
to
consider
looking
elsewhere
before
booking
this
hotel.